Location was in a prime spot. Close to all of the retail and restaurants, while still being tucked away. The rooms were still a bit dated and old fashioned. Service was great and overall would recommend!!
Location location location it's near the mall and many dining options with easy access to the expressway the staff are always nice and it's a very well kept hotel. Rooms are clean and neat.
Closest and most convenient spot for a mid-tier Marriott property to GA wine country, and really close to Chateau Elan if you can't get a room there/want a cheaper option. It's a Courtyard. You know what to expect. Most interesting amentity is the fire pit on the back porch.
It was very nice. Nothing to complain about except room keys (which seems to be an issue at any hotel). Checking out desk workers seemed more social than the checking in, but neither appeared anti-social. All the staff seemed friendly and stay was nice. A satisfying hotel experience.
I always love Marriott, this particular location is very clean and the lobby is impressive! I highly recommend it!
They have a really nice fire-pit and the pool is open until 11pm which is later then the others in this area . Staff
Hospitable, I will be back soon!
Not very pleased with this courtyard at all. I am 6 months pregnant and travelling for work. I made reservations 2 weeks ago and when I walked in at 9pm to check in, they said they overbooked for the night. How does that happen? I had to go down the street to Fairfield inn. They said they would compensate by paying for that one night. They didn't offer me points, upgrades or anything. They weren't very apologetic at all. I tried to talk to the manager the next night and they said there wasn't one available. It was like 6pm! Why is there not a supervisor there at all times? I travel to Buford often, but probably won't stay there again.
Nice courtyard brand hotel. Great location though. It's directly next to a nice trail for walking or running next to a creek! Restaurant's within walking distance.
Friendly staff. Good breakfast. Rooms could use a little updating but they were clean and spacious.
My room was small but clean and comfortable. The staff was very nice and accommodating. I would deffintly stay there again.
We were coming in from out of town to spend the day shopping and enjoying the area. Our kids were excited about the pool and hot tub; but unfortunately upon arriving the hot tub was closed. It would have been nice if this was posted online to warn us in advance. Generally, the hotel is very clean and comfortable. Our problems happened after we checked out.
We paid for breakfast the next morning in the lobby cafe (and it was okay) before checking out. We left the room in very good condition. When we made it home we noticed a hold on our account and several charges. We had been charged for a mysterious charge, and a $20 hold and $10 hold was on our card. About $75 was tied up =( We phoned the next business day and were told they only charged us once for breakfast, and the hold would come off soon. It took 2 business days to release the holds and the other charges never went away. We called again and were told the same answer, and to call again tomorrow when the manager was in. We did. Same answer; but this time they said they would look into it and call us back. 48 hours later nothing. I’ve had to file a dispute with VISA to fight the hotel to get fraudulent charges removed from our card. The staff showed no concern that they were charging our card in error.
I’m posting this to warn others to watch your account after staying here. And you might want to consider another hotel unless you enjoy filling out fraud complaint forms. Poor experience and customer service!
Nice hotel that has tons of amenities in a trendy/modern setting. Staff was very friendly and made it clear that they were there to make sure guests are as comfortable as possible.
Great staff and clean rooms. Great locationconvenient to shopping at the Mall of Georgia. Will definitely stay there again.
I only stayed here one night and it was strictly for sleeping. Location is close to the mall although not as convenient as across the street from it. Still only like a 5 min drive max. The receptionist was quick to get us checked in and into the room. The room was very clean and comfortable. No issues with the bed or bathroom. Thermostat control was available and easy to use. Check out the next morning was quick and I was out the door.