My boyfriend, 5 year old son, and i just recently stayed 2 nights at this hotel. We had breakfast on the first morning and brought it up to our room my son had a waffle and some syrup in which he spilled on himself. It was a school day so i was in a rush , i put him in the tub not thinking about the computer chair that he spilled it on. When we went to get our deposit they said they couldnt give us our $150 back because the chair had syrup on it. My boyfriend was there at check out and i know if i was there i would have remembered to clean it and would have gotten it clean. This is pure laziness and i feel scammed. We WILL NEVER GO HERE AGAIN. Even if the chair was ruined i know it didn't cost $150. Please be aware when staying here, seems as if they have scammers on their hands.
Had a great experience here. Staff was super friendly (Meredith) and the chicken and gravy for breakfast was the BEST I've ever had!! Rooms were clean and the hallways smelled nice :) would definitely stay here again!
My room was very clean and presentable. The pool area was clean and well kept. Breakfast in the morning, not my preferred selection, but my party claimed that the food was decent. The surrounding area was peaceful, right off the freeway, but my room looked out away from the freeway and the view was fairly pleasant. The front desk greeted me upon every passing and appeared very professional. Conviently accessible to shopping, food, etc. Getting back to the freeway was inconvenient, but didn't take too long. Comfy bed. Overall a very nice place to stay.
Very clean inside and out the bed was very comfortable especially after be tired from a 10 hour drive. The entire staff was also very kind and helpful I will recommend that everyone should stay here. Not only did we have a restful nite, we also had a great breakfast so it's worth the $$ . We did not try the hot tub nor the pool but we did see a lot of the other guest and their families enjoying it 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻look at it this way guys if u stay in a motel with your family u would spend about $80. Than the next morning u have to purchase breakfast at least $40. 60 depending on the size of your family, plus the beds are never comfortable and it may have stains sheets towels that's all hard and smell funny so it's worth putting a few dollars more and be able to sleep in peace and know the entire family will be happy 😀Happy Stay.
OK. Not the cleanest. Not dirty. Very nice staff throughout. Free breakfast and a generally fair rate. Fine for business travel.
As a woman of the cloth, I don't expect any special attention or an extension of grace, but I stopped at the Rossford, OH location en route to a preaching assignment in New York. I called to get a room (giving my name only) while putting onto their parking lot. I went in to secure a room, but the credit card was not acceptable to the hotel, so no room. However, the hotel's denial to use the credit card to grant me a room is the same credit card they charged $174!!! Now, Customer Care tells me the hotel has a right to charge the credit card for granting me a reservation, even though I did not use the credit card upon making the reservation. The way they are justifying the charge: "It's not our fault your credit card was not accepted." (Carol) Seriously!!! But, I am praying for a speedy resolution, and a return of the full amount charged, as it is groundless and unwarranted.
Very accommodating, friendly and efficient. Rooms were clean, spacious and comfortable. The only thing keeping it from being a 5 star experience is there is nothing to do within walking distance and no restaurant there. (Our vehicle was towed to a local garage, so basically stranded there.). Our room was facing the Ohio turnpike, so could here trucks passing by at night. All in all, not a bad stay.
Nice hotel. It's clean, good bed, internet is kind of slow and fitness center doesn't have weights
We had a great time other then our key was deactivated an hour after check in and room 5 min to resolve. And the breakfast room was amazing minus only 1 waffle maker and a sold out hotel. It took 30 min to feed myself and kids because everyone was waiting on 1 waffle maker. But the staff was friendly and the room was extremely clean!
Great experience ! My Fiance and I booked a whirlpool suite . Quiet , clean , and smells great in the hallways . The gym was clean .The pool was neat and clean ..Tasty gourmet free cookies and the breakfast was delicious! The staff was so friendly and helpful. Will definitely be coming back!.Thank you for the experience
I was traveling on business and they gave me the best room in the hotel for no extra charge. I was pleasantly surprised. The only negative side is they don't have food or a restaurant in the building so you have to have outside food delivered.
Comfortable beds. Really nice rooms. Smells great! Well kept pool and hot tub. The free breakfast was wonderful! Not only was it a cooked breakfast they also had cereal and fruit that my really picky 4 year old loved. The staff was excellent and professional!