Very bad experience, was in a room with my boyfriend who was very sick and I was told I could sleep in his room tonight , at 1:00 am a nurse comes in and tells me I have over stayed past visiting hours . I explained to her I have permission to spend the night with him. So she led me out of the room and said she would show me to an area with a couch I could sleep on. I said I don't understand why all of the sudden I am being kicked out , her response was " well we bent the rules for you too much already" she brought me to the waiting room where there was no couch and rudely kept repeating that she had bent the rules. So I said I understand I took a seat. She said " you're not suppose to sleep in the waiting area " . This is childish and rude and all of the nurses stood around watching while I was being told this. It was inconsiderate and unprofessional.
Worst service Ive ever had. Nurses were uncaring, uncompassionate and unprofessional. Waited to see dr for over half hour. When we inquired, we were told they were "backed up" because they had recived "two patients back to back. My husband and I actually laughed. Dr. was cold and uncaring - actually asked me what made you come to the Er? What did you think was your emergency that you had to come to the ER?" (I had a bowel blockage) Next nurse didn't speak even when spoken to. Just did her thing. I asked her several questions and was just blatantly ignored. Told we had to "wait for dr. to discharge you." Waited and waited and waited over 1/2 hour. We left. Tje only reason I gave them one star is because you don't have the option of giving minus stars.
It's the best hospital I have ever been in.
My mother was a patient at Cannon for the last 3 days, and could not have ask for any better care. All the staff was just excellent. They actually had her "spoiled" by the time she left. The food was excellent as well.
Only reason im giving 2 stars is because of nurses and administration. They are the only reason worth going most doctors are overpaid and not held accountable for the things they say and do.
Staff was very kind would go back as patient but needed medication switch for bipolar beds were full so went me to Frye in Hickory were got busted arm let's say went down hill n Dr's at cannon won't see me for false report from Frye but can't blame them
My daughter was a patient here for a few days and learned more about taking charge of her health than I could have imagined. They treated her with respect and spoke with her as an equal. I am thankful for all they did for her in what started out as a scary situation. Also it is a beautiful facility.