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Added by Jopie, at 23 February 2017
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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11 Reviews
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11 December 2017
This hospital is terrible. They constantly ask what’s wrong with you but don’t help in trying to resolve the problem. I come here only when I’m really in dying pain and leave the same condition I came. This hospital could care less if you lived or died. It’s ridiculous. What happened to the caring facility and workers they use to have. Don’t waste your time coming here. Sorry not sorry 😐
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17 November 2017
Very nice hospital and the whole 7th floor has the BEST and friendliest nurses I've ever came across in a hospital. They go out of their way to please their patients and their patients families and i thank them for that. Them nurses all deserve a raise!
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17 October 2017
I never write reviews, this is actually the first one but I strongly feel that other's should know what was experienced today. I am astonished at the lack of compassion and care my family member received today in the Emergency Room. They did not take her seriously, dismissed her symptoms completely and did not supply the relief and care she so desperately needed. She was still in need of assistance and crying in pain when she was discharged. They actually were going over the discharged papers and rushing her out the door while she was crying from the pain (no not an exaggeration). I was on the phone with her the entire time and heard the conversation, she's crying asking for help, and they just kept reading the papers - literally reading the papers without any acknowledgement. I can't believe what I heard over that phone. I called the nurses station immediately and they said she should come back. I asked why she was dismissed in the first place when she told them point blank she was still in need of obvious care. She does not want to return to the place that didn't help her in the first place and is still double over in crippling pain. I am writing the AMA, calling the hospital complaint hotline as well as my insurance company to let them know they would have been double charged by this recommendation due to the hospital's negligence. What I find most interesting is when we had health alliance insurance which is owned by the hospital, we received great care. When we changed insurance providers we received the worst care. Maybe a coincidence but interesting observation. I honestly think this place needs to be investigated. Something is not right. I have never seen this negligence in any medical practice until today. Please do not go to this hospital, you will not receive the help you need. Please go to a hospital that will care for you and address your immediate needs. That is why you are in the ER in the first place.
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12 October 2017
I'd like to think that when I read a review about a Hospital , the review is about the medical care one recieves, not the damn billing system! I'm sorry but I don't think it's fair giving the hospital one star for non medical reasons. For me, if my ass got better and I was treated properly by competent doctors and staff, I'm giving it four stars and I'll worry about the bill later.
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24 September 2017
I wish I could give negative stars. They double billed me over a month after I had a simple diagnostic test, claiming I had a surgery, and they lied to me when I left the doctor's office, claiming everything that was done was covered by my insurance and I didn't have to pay anything (a fact which I have confirmation of via my account details showing 0 balance a week after my appointment). I hate you unethical jerks. No other business gets away with treating people this way, and you shouldn't either.
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25 August 2017
People don't ever go to Carle hospital or any associated entity because they are very nasty of handling claims collections. They've charged me with the hospital and the ambulance services over $11,000 from a car accident when I went there. Instead of using the car insurance to charge or process the claims, they decided to go through health insurance. So far they got almost 99.9% of the full amount but some reason that they have not gotten about $63.00. So they have forwarded it to a collection agency for this amount. This amount could be from they have not processed correctly themselves or something they have not done right.
My car insurance has been great about paying the bills but the way Carle is handling it causes this problem.
So people out there be aware how Carle is treating people like this.response / report this review -
15 May 2017
My elderly father was hospitalized for nearly 10 days, and during that time, no one from hygiene came in to wash him up, shave him, as they normally do. They complained about having trouble dealing with his dementia, yet never thought this might be comforting. It is not his first hospitalization, and the care is usually much better. He was suffering from pneumonia, and as soon as he was given his final dose of antibiotics, they fast-tracked him like a hot potato back to his nursing home after 6 pm on a Friday, looking like a vagrant, where he was still agitated until he was given a shower and a shave the following Sunday. I suppose this is what to expect when your hospital is an insurance company. Profit and liability is always at the forefront.
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11 May 2017
I was in and out of Carle Hospital since approximately 2003. By far Carle has been the best hospital experience I have ever had. The doctors, nurses, assistants and even the custodians and kitchen workers were awesome. I'm lucky enough to have a hospital here in Virginia (Inova Loudon) that I call the sister to Carle. I miss Urbana, Il.
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02 May 2017
I've been going to Carle hospital for years and they've always done a great job! My father has been going there for 52 years for his rheumatoid arthritis and he continues to go there to this dayso I would say he's happy with their service. If it wasn't for Carle hospital and their excellent doctors I myself may have died. My doctor discovered a blood clot in my lung and they pretty much saved my life. So needless to say I will continue going to Carle hospital forGod willingmany years to come. A+++++
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01 May 2017
Worst facility I have ever been to, and I've been to some rough ones.
They routinely have misdiagnosed, mistreated, and mishandled myself and my fiancee.
They performed procedures on me without explaining what they were adequately beforehand (we are just putting some gauze in your nose = we are inserting a tampon so far into your nose it busts things and causes complications), they misdiagnosed my fiancee, and they charged us excessively for this treatment by pulling as many loopholes and gotchas as they can for being a "hospital" (even if you went to the urgent care).
They will smile at you the whole time they are doing it too. Watch how fast they change their colors if you question them or try to file a complaint though. I have never so quickly heard a customer service representative go from polite to outright adversarial.
I had correspondence with multiple of their higher level staff, and it took me escalating three times before anyone even so much as *listened* to what I was saying and gave me a coherent, albeit, negative, response.
Unless you are *absolutely* going to die, go to any other location or tough it out. It is not worth going to this facility. I have toughed out illnesses instead of going here since then because of the amount of physical suffering they caused me (let alone anguish afterward dealing with them).response / report this review -
02 March 2017
Okay, Carle is by far the better hospital in our area (in my opinion), but they don't treat their employees very well, they have some really bad policies, and their billing department seems to treat patients more as an adversary than someone that is willing to work with them to resolve whatever the matter is.
I've also been routinely charged for services I never received, overcharged for things I did receive, and disappointed in their ability to address particular situations in an appropriate and timely manner.
With that said, if my life were on the line.. I'd still go here over another option for this area.response / report this review
