My wife went in with complaints of vomiting blood after a surgery. The wouldn't do anything except bloodwork and sent her home. After realizing after the fact that she left her phone charger plugged in she went back right away and they said it wasn't there and that she must have taken it with her. They stole a phone charger and wouldn't even allow her back to look. These people are incompetent and thieves! Would much rather she would have went to st Mary's or community in Hammond. At least the would have scoped her or something. Imbeciles!
I had the worst customer service experience. I was bringing a friend to the interventional recovery unit for anprocedure. My friend is a wheelchair bound amputee with various other medical priblems. She had forgotten her handicap placard at home. I pulled up in the drop off area to get her out and signed in, and she asked me to stay with her until they called her in. This process tool no more than 10 jinutes, I explained this at the registration desk at sign in. And yet, as I'm standing next to my car getting ready to oeave, Ariel (who was at the desk when we arrived) came out to inform me that if I did not move my car she would call security and have it towed. Are you serious??!! I'm standing at my car getting ready to leave!
Had my appendix removed here was a great smooth experience all the nurses were great and so friendly. Big shout out to Dr Roland and nurse Sara and all the others you guys were so good to me.
I gave birth to my daughter her and the experience was excellent. Not all of the doctors and nurses here are the best but the good ones deserve an a five star rating. The lactation consultants are amazing and helped me through questionable times. One of which I still keep in touch with. My only disappointment and is why I would probably have marked this hospital three stars is that they did not allow recording for my birth. During the moment, I did not have the energy to put up a fight but I am pretty upset that I was prohibited from doing so.
Nice building but if you are a patient waiting for the Heart and Cardiovascular group to call you back on the phone, good luck. I've called every day for three days and no return phone call after being assured they would call me back. Something is broken in their care delivery and is not being fixed
I was at the triage in the ER and a nurse berated me before I could even tell her what my issue was. She lectured me about how I shouldn't be managing my pain with narcotic at my age, and continued to use words like, "you're an addict", "you're jonesing for your next fix", "abusing your medication", when the only information she had of me is that I am in pain management, not why, or how long, or what I've done for it, or what my other medical history is. I had to hold back tears, and she was still giving me grief as if I was only there to get a fix, when I was really there to have help managing withdraw symptoms due to an incorrect dosage my regular doctor prescribed me. I had ample proof of it as well, and proof that I couldn't get a hold of my doctor. I didn't have any help, and I feel terrible about the whole experience.
This past Saturday morning, i went to rmc er with my daughter, who was attacked and beaten with a hammer, she is also an insulin dependent diabetic, we asked the staff 6 times for her blood sugar level to be tested, that didn't happen for 2 hours, she sat there with her head busted open for two and a half hours with several requests for pain meds , it took 3 hours for that, the only staff member that was pleasant was the doctor, the rest stood around in groups of 5 to 6 people talking and laughing with each other, they were rude, and obviously they didn't want to be at work, it was truly my worst ER experience ever!!!! Riverside staff USED to be the best, i guess they've lowered their standards , and is hiring anyone that applies, again, the Saturday morning staff that was assigned to room 2 sucks, go to ST MARYS ER
Terrible service on the part of a few on the staff. Instead of giving me a menu they presumed to order my food for me. Food that went against my dietary restrictions. They did it three times. I refused help and left against their advice they were so bad. My discharge papers said follow up with the doctor at 1130 am the following Monday. I showed up and they had no record of the appointment at all. This place is a joke.
Tonight a close family member went in the er from ambulance for an attempted suicide she ate over 200 pills mostly narcotics, she had been there many times very recently for similar insidents yet they keep discharging this woman instead of bringing her to the second floor to get actual help.. if she dies there deff will be a lawsuit since yall dont do what is very necessary!💯💯💯 There would never be a good reason to let a person out just a few hours after they attempted suicide that isnt mentally capable to keep herself alive due to mental issues! Dont trust this hospital with ones u love with mental issues they will not have your back when its needed! They just care about the money they make from the visit they don't wanna do the actual hard work.. 💯💯💯
Needs a fast trac care team also needs to provide wait times
I love this hospital its clean and thier up on date most the time. They go as fast as they can with still taking their time.
The nurses were friendly and caring. The doctors were great. Entire 8 days. My husband was there his nurses were very nice, even thanking him for his service in the army. Everyone was just awesome.