Name: Carle Foundation Hospital
Address: 611 W Park St, Urbana, IL 61801, USA, US
Telephone: +1 217-383-3311

Carle Foundation Hospital is a hospital, located at 611 W Park St, Urbana, IL 61801, USA. They can be contacted via phone at +1 217-383-3311, visit their website carle.org for more detailed information.

Location :

611 W Park St, Urbana, IL 61801, USA

Contacts :

Added by Jopie, at 09 April 2016

Add email
Add business description
Add Social Media
Add Products and Services

Jill Thompson

03 August 2016

Carle has been keeping me alive for years i've been to many excellent highly rated hospitals over the years in chicago but carle is by far the best.The care i've recieved every time is above and beyond.Dr.s are impressive they admit when they dont know something,then start looking,and,finding others who do no matter if that Dr.is'nt a carle Dr. That is impressive Dr.s never admit to not knowing everything.The nursing care is the best i've had,and i know nursing care my mother is a nurse ,i was a nurse,(i was a patient first) great nursing care can mean the difference between life and death.The different testing departments and staff are always careing,supportive,patient,explaining what is going to happen and what they are looking for that is reasureing AND YES I AM THERE BIGGEST FAN AND I WOULD LOVE TO SEE THEM EXPAND TO ENCOMPASS THE AREAS FROM MATTOON EAST TO IN.STATE LINE AND BACK UP TO URBANA THAT WOULD DRASTICLY IMPROVE THE OVERALL HEALTH WELLBEING AND QUALITY OF LIFE FOR ALL WHO RESIDE IN THE AREA.And last but not least the house keeping,transport,caffateria,schedualing,social work,and office people are always outstanding and freindly at a time when everyone ca use a friendly face a kind word.Everyone at carle's wonderful.If there were more stars to give them i would. Thank you carle for being as great as you are ,or most likely i wouldn't be giveing this review.I wouldn't be alive.
Harry M

21 July 2016

Carle Hospital owns Health Alliance insurance company. That presents a conflict of interest. Your doctor requests authorization for expensive treatment, insurance denies to cover. Doctor pretends to 'appeal' the insurance decision, while not really doing so (his letter is not even a letter - it's his notes printed out on paper - and contains incorrect or vague information; he does not mention your condition is serious and life-threatening if left untreated, nor why your treatment is medically necessary and the only option).

Corrupted organization to the bone Best to visit a specialist at a hospital that does not own your health insurance company
Linwei Xin

01 May 2016

Had the most horrible experience with them. My baby girl was born healthy earlier this month, but because of the carelessness of a nurse, she was sent to NICU for 5 days. Complained to their patient relations liaison and got a standardized reply, basically saying that they were doing nothing wrong. They also ``encouraged`` us to follow up the manager of the nursery if any further question, but never provided any contact information. Only gave it one star because zero wasn't an option.
Huijun Feng

25 April 2016

I had a horrible experience at Carle. Our first baby was born at 8:30am on April 14. At around 11:30am that day, the nurse, Jamie, if I didn’t remember her name wrong, tried to teach us how to breastfeed, she pressed my baby’s head, really hard, downward my nipple(yes, make my baby facing down and the respiratory tube was blocked). We were all very concerned and even tried to lift the baby’s head, but she continued on doing it for about two minutes. Then the baby’s face and body turned blue/purple right after. We expressed our concerns and our baby was sent to the nursing room on the 11th floor and I was told her oxygen level decreased to 60. That night our baby was sent to NICU and stayed there for five days. She suffered a lot in NICU with a lot of tubes, and my baby was doing great in NICU without any breathing issue, except for sometimes the machine may give false alarms when she moves a lot. No event occurred and her oxygen level stayed at around 95-100, which is perfect for a newborn. When we were discharged at NICU, the nurse informed us that one should not press baby’s head downward, which will block her respiratory system, stop her breathing and 30 seconds’ of that action may cause big problem. We realized that that was exactly the nurse did on my baby’s birth date. We feel very angry. We realized that if there is no Jamie's breastfeeding teaching experience, our baby may not need to go to NICU and suffer so much unnecessary pain. Most important, no breathing for some time and lack of Oxygen could cause brain damage. If my baby is healthy in the future, then that’s is fine. Otherwise, we will be very regret of delivering at Carle and reserve any right of us as a patient. At this stage, we are very mad of the skills of that nurse on the 11th floor and hope there is no potential side effect of that lack of oxygen experience. Moreover, my baby’s discharge from the hospital delayed 3 days and we received a big bill for my baby’s NICU care at Carle, which is not fully covered by our insurance. If possible, I will give zero star to Carle's experience.

By the way, when my baby discharged from NICU, we packed very fast (5-10 mins) and my husband went to pickup our car in the parking lot. We want to leave, but the nurse let us stay for 15 more minutes after the packing and saying that I don't want you wait outside if the car is not arriving. When we went downstairs, my husband has waited there for some time. And today a $295 charge show up in my carle account, saying discharge > 30 min. What? The hospital will charge us if we didn't leave in 30 mins, then is it on purpose that the nurse let us wait for another 15 mins upstairs???!!! My friend just delivered a baby at Carle recently and she had a similar discharge experience and got a delay discharge bill. Definitely zero star.
Leslie Krause

16 April 2016

Carle is billing me for seeing Dr. Zasada >30 minutes, even though he only spoke to me for 10 minutes and said that I didn't even need to be in the hospital. He also refused to refer to me by my legal name. Now I'm receiving bills now from Carle with the wrong name. When I called their billing department and explained that the doctor couldn't even refer to me by my correct name, she was completely unconcerned. She told me I would be paying the bill anyway. Then she said that they apparently have Medicare information under the wrong name as well. When I told her that I shouldn't have to pay for services in which I kept informing them of my correct name and they refused to use it. Then she threatened to send my account to collections. Rude, disrespectful, and disorganized.