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lodging

Candlewood Suites New York City Times Square

339 W 39th St, New York, NY 10018, USA

About

Candlewood Suites New York City Times Square is a lodging, located at 339 W 39th St, New York, NY 10018, USA. They can be contacted via phone at +1 212-967-2254, visit their website www.nyctimessquarehotel.com for more detailed information.

Location :
339 W 39th St, New York, NY 10018, USA
Added by Jopie, at 10 November 2016

Opening Hours

  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours

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15 Reviews

  • Karyl Reed
    10 December 2017

    Great hotel in the middle of everything. Friendly staff, well-equiped kitchenettes. Minus one star because if you call the front desk for coffee, etc., it was an hour wait.

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  • Nikol Dimitrova
    08 December 2017

    The rooms are nice and clean. Great staff and perfect location. Thak you all!

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  • Zachary Fagiano
    26 October 2017

    My hotel stay was $530 a night and here are the issues I had. I have spoken with management about the below problems, or rather, they have answered one email and then stopped answering me. I told Them how unhappy I was and they just brushed it off. I stayed here for 24 hours and here are the issues I had:
    -On check in no one was at the desk. After 5 minutes a woman showed up, didn’t acknowledge me, and when I finally said I was checking in, gave me a dirty look, said “ID and credit card”, took my info, gave me a room key, and walked off. NO internet explanation, nothing about the convenience store, all she said was ID AND CREDIT CARD
    -Maintenance worker knocks on door, wont go away until I let him in, and tells me he has to paint my room. When I object, he argues with me (this was 5 minutes after checking in) until I finally have to kick him out. This was just the start
    -My room was DISGUSTING. There was a layer of dust a quarter inch thick
    -MY bathroom was so crammed you couldn’t use the facilities and close the door. The shower would NOT GIVE HOT WATER, my towels were DIRTY, my sink was dirty.
    -My heater either didn’t work, or kicked on and blew out heat at 100 degrees (I had it set to 70). It was EXTREMELY loud and banged and clunked around.
    -All appliances were dented and dirty, I would never put food in the fridge which smelled like rotting meat
    -2 outlets didn’t work
    -The staff was generally rude and standoffish
    -The elevator was wet and sticky. How it could be both I have no idea but you seemed to accomplish it

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  • Ruby Gaylong (Ms)
    25 October 2017

    Close to main locations like times square.. since it's a suite it's bigger than normal rooms in NYC.. all amenities available like fridge ..Microwave.. stove.. utensils.. etc

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  • Damion Brown
    23 October 2017

    Thank you so much Solomon, you are so professional, knowledgeable, patient and your help should not go unnoticed. Amsterdam court disappointed us and you made us smile again. Sincerely , much thanks to you for all of your help.

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  • Patrick Tran
    21 September 2017

    The woman at the front desk was far from helpful and there's a weird smell in the rooms, but other than that it was fine.

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  • Jason Ng
    27 August 2017

    Upgraded me to hotel next door for being a platinum member. Got top floor. Everything was clean and the breakfast was great.

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  • Rasheed Williams
    10 August 2017

    Great hotel. Wonderful location. Helpful staff. I would definitely stay again.

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  • Alexandra Stimens
    06 August 2017

    Conveniently located near the 42nd Street station. Within walking distance from Times Square and major Broadway theaters. The front desk was so accommodating, especially Jobie. Perfect for anyone visiting the city for tourism or theatre purposes.

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  • Alan Brown
    15 June 2017

    Stayed for trade show at Javits Center. Very close and convenient. A lot of food and activity in surrounding neighborhood. A clean quiet hotel in a busy city. Great staff. Good amenities. Mini kitchen saves time and money.

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  • Joel Kurtz
    30 April 2017

    Linens needed to be replaced as they were worn and had holes in places. However the room was quiet, the staff was friendly and the room was clean.

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  • Daniel Gardyne
    27 April 2017

    Great staff. Great location. Top quality services. Loved my stay. Thank you 😀

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  • A&A ;D
    06 March 2017

    Amazing!!! The rooms were the best part. A full kitchen, TV, the right size bed for two, and a nice size bathroom. The people at the service desk were so so nice and respectful. Definitely would come there again.

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  • Amaya Nunez
    11 January 2017

    Great service. Housekeeping available 3 times a week. Free wifi. Studio like rooms, it has a kitchen so you are able to make your own food as well. Heating/AC. Cable. Paid parking. Wheelchair accessible. Lovable staff especially most of the housekeeping crew props to Teresa and Jacqueline from housekeeping.

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  • Justin Madison
    17 November 2016

    Reasonable price for NYC. Room is nice with a small but fully functional kitchen. Bed and bathroom are very nice if not spectacular.
    Hotel even offers games and blenders to borrow in the lobby. Will definitely consider staying again.

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