About
Location :
Added by Jopie, at 01 November 2016
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Gallery
Add missing information
14 Reviews
-
05 December 2017
If your in town for business this is not the place for you. Staff lacked urgency and communication between each other. Professionalism? Lowest of the scale, and worse part, manager was always to busy to speak to me. I was told “they are in a meeting” repeatedly. I’ve been to many hotels of various chains and this probably was one of the worse experiences. Not to mention, I am a member!!! It’s sad due to great location among a few other things though I couldn’t enjoy many of them due to my horrific experience there.
response / report this review -
02 December 2017
Very good hospitality. Would definitely stay again. Breakfast gets really crowded after 730 get it early it's worth it
response / report this review -
20 November 2017
Great amenities. It would have been nice to have a minifridge but it's fine. Not really much in the way of views unless you want to look at the building across the street but the location is fantastic and they have breakfast in the morning and that is all I needed
response / report this review -
16 November 2017
Affordable, clean and friendly/helpful staff. You can't beat the location! Spacious rooms (as far as NYC rooms are concerned). We were on the 29th floor so it was relatively quiet. (Not easy to find in the city). The only down fall were the *two* elevators. (Super slow during peak hours.) I was thrilled to find a restaurant in the lobby area. Only visited once. In my opinion it was over priced (breakfast) and the service was slow. But very convenient and delicious! Overall a great hotel, one that I would recommend and would consider coming back to!
response / report this review -
04 October 2017
Great location, and the room size is great. Breakfast options were good. There are only 2 elevators, so plan your morning wisely. I did have to wait at least 15 minutes to get on one, and it was very crowded. The rest of the day seemed to have more ease going up and down. Rooms are clean, service is friendly.
response / report this review -
04 September 2017
Sorry for the delayed posting. I should have written this review months ago but since I'm returning to NYC and looking for a hotel it reminded me about this. We stayed here for New YearsIn addition to the fact that our entire floor smelled like cigarettes, the hotel neglected to clean the room before giving us access. We didn't know this until it was too late. When we went to bed we all agreed our sheets smelled super weird and funny. But, since this was not the only bad smell in the hotel, we chalked it up to bad upkeep on the part of the hotel.
It was not until the next morning when we found a dirty pair of men's underwear behind the chair near the window, that we realized the smell on the sheets and pillows was that of vagina. Sorry if that's vulgar but it's the truth. They had made the beds and everything LOOKED tidy but it was far from clean. I shudder to think that I slept on top of someone's fresh sex juices.
Will post a picture of the undies once I locate it to authenticate this story, because I realize it's hard to believe. But yeahdisgusting.
Disgraceful that you pay for something and get THIS.
Updated* Found the pics!!response / report this review -
28 August 2017
Was able to get early check in and the process was easy. I had an Easter basket delivered to the hotel for my daughter and they were able to hold it until we got there. There are only 2 elevators and if I remember correctly there were 35 floors. The elevators took forever and at one point they broke during the stay. Since the elevators took so long I did not realize right away that they were broken as there were no signs to state they were broken. They did get fixed pretty quick. The vending machines were not working on any of the floors. The spot that they have for breakfast look pretty big but it gets ridiculously crowded. I had asked the concierge rep her opinion on how early I should leave to get to the Statue of Liberty to make it in time for our reservation and she suggested that I leave 30 minutes early. I am so glad that I did not listen to her because if I had I would not have made it in time.
response / report this review -
28 July 2017
It's sad where it's located. Hard to spot out. Breakfast is complimentary but they literally limit your choice. There's no live egg station and not much seats. You would often find people standing or having their plate straight to their rooms. If the lift doesn't work, it's another sad story of waiting till someone gets off the same floor. Rooms are decent, cozy long bed. Guess that's the only good part of this place.
response / report this review -
23 July 2017
The hotel is good with friendly and concerned staff to assist you. It is very busy also so you need a ton of patience and forward planning skills to get what you want. For example, if you need toiletries call housekeeping 30 minutes in advance so you don not have to wait long. It is just that many people book in here and the staff could be very busy. Breakfast us great, coffee is overflowing as well as juices. I enjoyed my stay here.
response / report this review -
15 April 2017
Great rooms, pillows are stellar. Early check in was not avail due to an elevator issue. No notification was provided pre trip so a few hours wasted. Was a bit upset but can't entirely blame them. Overall the staff and rooms are great. Nice place to stay during a visit to the city!
response / report this review -
06 April 2017
The staff are they best part about this hotel. Everyone was polite and helpful. The amenities are acceptable. I think you know exactly what you're getting with a holiday inn express. My room didn't have a fridge or a microwave but there's tons of food within walking distance, 44th street is very close to Times Square. The breakfast is a nice plus since food can be expensive in NYC.
response / report this review -
17 March 2017
Great location and a firendly staff. The employee greeting us for breakfast was amazing. His smile started the day off right.
response / report this review -
13 March 2017
I was able to walk every where I wanted to go. The beds were comfortable and the rooms were clean. No mini fridges or microwaves but a lot of restaurants near by.
response / report this review -
08 November 2016
Quiet new hotel so everything looked in mint condition. Gladly we had a room in the upper floors so there was a great view every day out of the window. The only annoying thing were the elevators. They sometimes take time, plenty of time. This should be optimized. Beside that the room was clear, the staff friendly and we enjoyed it.
response / report this review
