Service department is honest, friendly and top notch. I do most service myself, and on the rare occasions that I bring the car in or get parts, they never push to sell something I don't need and are even quick to share knowledge. Wish every place was like this.
I bought my SUV from Brown Mazda.I was treated very wellget my oil changed there and a free car wash.they have a nice waiting roomI would buy another car there.
Best car buying experience I have ever had! Fast friendly service! Thanks so much everyone and a huge thanks to Richard for everything you did to help me getting to my bad ass car!!! Thanks again everyone!!!
Started car shopping with a few in mind, including the Mazda CX-5, but I'm very unfamiliar with the brand and I was definitely not looking forward to the high pressure car sales experience again. But that's not what I got at all. Nick P. was extremely professional, helpful and answered all my questions. Not once did I feel like they were only interested in the sale and they made sure I got exactly what I wanted. They were even patient with our 5 year old who had to shop with us all day - giving her snacks, toys and treating her with respect too! Start to finish, it was a great experience and I would look at Brown again for future car needs.
Looking for a great deal with great service? Ask for Richard Agullana. I drove all the way from Indiana to buy from him, gave me a great deal and service with a smile and made everything easy! Would recommend anyone to work with him on their car buying experience!
Came to Mazda very skeptical of the brand and sales persons while searching for a new car to purchase; but after getting a call from Walter Williams in response to my internet search, then meeting him at the dealership that all faded away within minutes. He was very easy going, knowledgeable, suggestive but not pushy, confident in the brand, explained the warranties I did not see online, and completely changed my mind about the quality and stature of the Mazda and Mitsubishi brands in my mind. I am now a proud owner of a Mitsubishi and feel very good about it! Thanks Walt! I'll be referring my friends and family to you now! Also he was working with others while helping and I never felt second. Great customer service!
I'm so glad I chose to buy my vehicle here! Nick Pizzato treated us like family from the moment we walked in. He was knowledgeable, friendly, and always went the extra mile to make sure we were satisfied. I also want to acknowledge Randy, the patient and kind gentleman who took care of the financing and made us feel equally valued. We had lots of questions, and both of these gentleman handled us with a gracious and genuine professionalism that demonstrated that customer satisfaction was paramount. Thanks for everything, guys! Keep up the great work!
(4-13-17)Apparently making an appointment online is worthless. They don't look at anything that you put in the information box, don't call with any questions and I have wasted my time with a recall at this location.
Edit (4-26-17) it has been almost 2 weeks since the above issue occurred and I have NOT been notified about my airbag recall, which if not fixed can literally kill me. I have also not been contacted by management like they said a week ago in the comment response. Terrible communication problems and no sign of trying to resolve this issue.
Edit 2 (4-26-17) the part did come in, I just had not been contacted about it
Edit 3 (5-3) I went in for my recall notice and everything went smoothly. It took about an hour and I had no issues. Someone even came in the waiting area to make sure we didn't need anything. There were free snacks and coffee/ water for everyone. It was enough to add a star for.
I was never contacted like the management said I would be though about 2 weeks ago..
We purchased a Used car from here. Their customer service is out of this world. They're very accommodating and friendly. I have purchased cars in the past and it was an awful experience. So, I can't tell you how thankful I am to not only have snacks offered to my kids and myself, but have someone working with me who was efficient and competent. Richard in particular was wonderful to my husband and I. Would highly recommend taking a look here first if you're in the market for a car.
As a new car buyer, these people were outstanding to work with. They did everything they could in order to help me get out of my old car into a new car. Sales representative Richard was who I had and he was very understanding and great to have. He was able to explain everything to me and make sure there wasn't any information left out that I would possibly find out down the road. I highly recommend coming to this place to purchase a new vehicle. Thank you Brown Mazda and staff (Richard) for helping and assisting me on my new car purchase.
First time car buyer. So my mom did most of the research while I was working, she told me about one she found at Brown I just had to drive because she thought I'd love it. When I got there my salesman Kyle Degroff had a sign saying "reserved for Gina" hanging from the rear view mirror. I loved the car instantly and he was so friendly and nice to talk with about all of it since once again first time car buyer here. I walked in feeling confident and let in a car I love for a decent price. Highly recommending Kyle to anyone considering a Mazda