Best Harley dealer in Michigan just bought my second bike from there won't go anywhere else
Wow! Great customer service, great selection, very clean. It's my new Sunday-Funday!
“The Brighton Harley Dealership has always shown me respect. Answered any questions I have had on a bike I did not purchase from them. I however store it there for the winter always getting it back in better shape than I gave it to them in. I like how they go over the bike and make suggestion for repair or improvements with no pressure. And have it done when I pick it up in the spring. I have total confidence when riding away that I am completely safe.”
Had some minor things taken care of before a long road trip. One of the service guys was younger but very professional and listened to my request, together we got to the point where everything I needed was taken care of. The over aged hipster at the service counter had a complete "you need me I don't need you" attitude. News flash! Not everyone that comes into the dealership just bought their first bike. I've been riding for 35 years and have repaired just about everything you can think of myself. Somethings I chose not to do. This doesn't make me an idiot, just fortunate!!!
Brighton Harley is awesome. Great staff, they go above and beyond to make their customers happy. I just bought my second bike from them and will recommend Brighton Harley to all my friends and family.
An absolutely horrible experience. They damaged a bike we had in storage and said it was there "Good Will" to fix it. Six weeks later after a constant battle we finally got the bike back. It still has a rusted front fender that we are handling with corporate now. The customer service center is awful. They will not follow up with you or let you know the status of anything. The General Manager is extremely arrogant and has no respect for the Harley Davidson name whatsoever. Don't waste your money or time here. I'm glad to say I just bought my first Indian and we will be selling our Harley to get another one.
“My husband needed a new jacket and the gal who assisted us was very helpful. She made sure we were able to get to the sizes he needed. I've shopped at Brighton many times and the sales folks are always very helpful without making me feel like I am being pressured. I love the new look of the updated dealership and look forward to coming in more often.”
April 2017
“Tina has waited on me several times and has always been very friendly and very very helpful! I always enjoy seeing her when I come in!!! ”
WHENEVER I GO TO BRIGHTON H. D. I LOOK FOR REASONS TO HANG OUT , "YOU KNOW KID IN THE CANDY STORE " I WENT TO SIX DIFF. DEALERS TO FIND THE RIGHT COMPANY TO SPEND MY MONEY WITH , I LOOK FOR HONESTY ,EASE OF DEALING WITH AND SUPPORT. ITS BEEN 3 YEARS NOW AND I AM A HAPPY CAMPER . DAVID SYROCKI 2013 ROAD KING CLASSIC
“John & Tom are my go to guys when it comes to advice and parts. They really know their business. Always helpful. The check boxes don't work on the individuals.”
“Hank is absolutely a great customer advocate. He worked quickly and effectively to get me into the bike I was after. Price was awesome, bike is amazing. I couldn't be happier. I gave him the target payment and he worked magic to get me a great looking new bike that fit my wishlist and met my price point. He has helped me and my family out previously and every experience has been great. I would easily return over and over to Hank and Brighton HD for future business. I would recommend him to friends and family without reservation.”
As soon as i walk into the doors i am welcomed by the host. I know the guys in parts and they know me that in my book is awesome. It's like family. They always help me get what im looking for. Same thing goes for service always taken care of. Chris is doing some work on my bike this month. He is the best mechanic that i know. Brighton Harley is lucky to have him.