About
Location :
Added by Jopie, at 31 March 2017
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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12 Reviews
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18 December 2017
I have written to BW executives, urging them to continue their policy of honoring rather than stealing rewards points. Too many company executives today follow a "monkey-see-monkey-do" policy of allowing points paid for with dollars to "expire." As a journalist, I intend to crusade for honesty among travel-related companiespraying illegal practices will "expire." Finally, if the first thing travelers see on a billboard is a lie"Free breakfast," how can prospective guests expect any honesty ahead? An honest sign would read: "Mediocre breakfast included."
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07 November 2017
This is a great place to stay. The service was fantastic and the rooms impeccable. I had stayed there because of a concert in Louisville, so being right across the river from there is great. And the night desk woman is a friendly professional young lady.
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15 October 2017
We spent 2 nights here after getting married the room was very clean the front desk was extremely nice both morning and night. 5 star service in my opinion without spending all that money. Keep up the good work.
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14 October 2017
Very good value for money. Great bed. Good AC. Good cable tv. Good breakfast. 12 min to downtown Louisville. Nice bathroom. Best shower I'm last 10 hotels. Will definitely return.
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11 October 2017
Not my favorite Best Western.
Staff: Not impressed with the staff. Every time I left and returned there was always one of them smoking at the front entrance. I asked for a late check out the night before my departure and was given until noon which was great. That morning I checked with the guy at the front desk, he confirmed noon check out. I arrived back at my room 11am, beds were stripped, towels on the floor, my lunch was thrown away. Obviously the late check out wasn't relayed to housekeeping. So much for my late check out.
Location: Great location for doing business in Louisville. Short drive with little traffic.
Parking: It took me a day to figure out the entrance/exits at this location. Their parking lot is 1-way direction.
Room: Good size. Couldn't figure out where all the flies were coming from. I was also surprised there weren't any curtains to block out the morning light. The curtains they have are see through at night.
Breakfast: They had a good variety of hot and cold breakfast items. I was able to get what I needed for the mooning. The subway attached to the hotel is nice for a quick lunch.response / report this review -
06 October 2017
Clean rooms. Fresh sheets and towels . Pet friendly. Decent rates. They have a Subway in the lobby and a waffle House right next door. Lacasters cafe is so within walking distance
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30 July 2017
Pleasantly surprised. Stayed here last minute with hotwire deal. Front desk staff were super friendly. Lobby was very nice as was breakfast area. Room was updated with pretty decor. Bed and linens were so comfortable, one of the best I've had in a hotel. We walked from hotel to restaurant and live music. Lots of choices within walking distance. Breakfast was busy but there was plenty of food. Usual fare but good. We didn't use the pool but it looked very nice. Much bigger than usual hotel pools. We are local but we might bring our kids back in the winter for a night at the pool. We enjoyed and would recommend.
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25 May 2017
Everything is great except for the fitness center. Almost everything is broke. Rooms are super nice and staff is really friendly!
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14 May 2017
Great hotel! We were participating in an activity at Louisville Expo Center and choose to stay here because of the price, breakfast and only 15 min. from the Expo Center. Rooms were clean and comfortable, breakfast was more than expected (ham, homefries, eggs, biscuits, sausage gravy, waffles, hot cinnamon muffins, plus your standard fare), pool was large, staff was helpful and the price was great! This is the second time we stayed here and we have not been disappointed. We will stay here again.
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11 April 2017
From hello to goodbye we were treated with a smile and kindness. The room was nice and clean, the bed was soft and also clean. The location was very convenient, close to lots of food. I can't wait to stay there again.
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11 April 2017
Three stars because it was pricey but the hotel was clean and quiet. Staff were friendly and helpful. Parking was plentiful and the location ideal for our visit to New Albany. Breakfast items were average and the variety was adequate. The breakfast area was pleasant and spacious.
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07 April 2017
Nice place. Clean looking but used by alot of business travelers. I would not call this place kid friendly If you have rooms that require repair you should get your maintenance team on it
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