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Added by Jopie, at 07 February 2017
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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11 Reviews
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06 November 2017
Hotel is 20 minutes away from Niagara Fall. It is a good deal if you are looking for budget travel at Niagara Fall area with Breakfast & free parking. Hotel is also at the center of Buffalo which is very convenience to get to many locations. Clean and nice staff.
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17 September 2017
The location is approx. half an hour away from Niagara falls. Best in terms of location. The service is good. The people here are helping. There are plenty of rooms available. But the rooms are not that pleasant. It's good as an option if you are planning to stay just for a night.
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18 August 2017
Housekeeping is great! Never actually spoke to them, but left notes for them during our stay and they always came through with it requests. Only complaint about staff would be that we did request a room with a microwave and didn't get one. As for the room, we had a double. That's 2 full size beds, and they came with three ½ sized pillows per bed. The toilet was not installed properly and was wobbly. To be honest, I expected more from Best Western Plus The room seemed pretty small with word storage spacing. The room just didn't seem well thought out. The closet door opens into one of the beds (so it won't open all the way), and you have to access the closet by first walking into the bathroom and re-entering the bedroom. This is because both doors are right next to each other, and the bathroom has the same crazy layout I will not stay here again, but I am very happy with the staff. They are friendly and helpful. My issues are more so with the architect. My son mentioned that the entire building is like a labyrinth.
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12 August 2017
This used to be a nice facility, prices have gone up and room cleanliness and value have gone down substantially. Manager and assistant manager will not make real attempts to solve problems they just switch you from room to room which is very inconvenient. Why rent a room in the first place if you know it has mold in it? During heavy rains it rains in the common hallway areas. I told the manager and he said he knew about it. After my meeting I came back and nothing was done about it. Not even a bucket to catch the water.
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01 August 2017
I had a room in the back. The entrance to the back door is permanently unlocked which is a security concern. Anyone can just walk in. The hallways, especially to the staircase, are dingy. The towels in my room looked used and we had to request for fresh ones. The refrigerator was broken and I thank the staff for replacing it quickly. The walls are thin and you can hear your neighbors business. The rooms look dark and the decor is old. The breakfast buffet looks stale. The tables at the buffet were rarely cleaned.
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11 July 2017
Very nice hotel. Very good continental breakfast, not just the cheap stuff. The room is smaller than average but it's certainly doable. I went to use one of the computers at the business centre, I logged into it as a guest and some other guy's account was still open (yes, I signed him out). Just be careful of that. I recommend this place.
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02 May 2017
Suite was spacious. Breakfast was acceptable and plentiful. They kindly extended the hours for some late wake up people.Internet was good.
Appreciated the fitness room. Did not have towels but the friendly front desk people gave me some.response / report this review -
27 April 2017
Upon arrival we were greeted warmly and professionally. Upon departure we had the same experience. We will stay here again the next time we visit this area. Thank you for a very enjoyable 4 day stay. Gerry and Grace Elvy
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24 April 2017
Great service. Late check out. Gym was decent. Breakfast ends at ten. Great if you have a car, otherwise $30 cab to get dt
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17 March 2017
Great price, good location, somewhat clean. The motel has a very out dated and some what run down feeling. The hallways are freezing in the winter and the room was until we blasted the heat. Very basic breakfast, about what you would expect for the price. Room is old and could probably use a good deep clean but the washroom was really nice and spotless. The parking lot was not plowed/ shoveled when we arrived but it appeared to get done slowly throughout the date. I would recommend based on location if you and looking for a cheap place to sleep. If you are picky, it certainly wouldn't be for you.
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14 February 2017
Spent a few nights here on business. Comfortable room and nice service. Bus drop off is convenient. Adequate gym and indoor pool. Bar and restaurant is decent for a hotel. The location is walkable to Lafayette Square and the train is right outside the door.
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