Very nice and clean hotel. Very modern interior common areas and the room I had was clean and comfortable as well as being well furnished. Good breakfast each time I ate there. I will definitely return to stay at this hotel. This is the first time I have stayed at a Best Western in my memory, having usually preferred the Courtyard, Fairfield Inn or Holiday Inn. This hotel is equal to the other major chain hotels from my business travel and personal travel experiences over the last 30 years. Thank you for a great experience during my stay.
everything was great from the initial check-in to the room. there was nothing I could find wrong with cleanliness. the hot breakfast was better then most I have had that were included. bravo would I stay again, yes would I recommend, yes is it well worth the money, definately Gary the traveler
Pros: Good location, decent price, friendly staff. Cons: Hotel rooms very outdated. We checked into one room, came back down and asked the person at the desk if they had any other rooms. "Yes we do and we'll upgrade your room as you are a Rewards member." Room went from standard to King Suite. Suite was nicer as we had full kitchen, but the room itself was out of date. Worst part was we did not take a shower due to tub mat in shower - did NOT look clean. Take out the tub mat and clean the shower so guests know the shower is clean! There are a lot of hotels in Cedar Bluff area - next time we definitely will not be staying at this Best Western.
We recently stayed at this Best Western while attending a wedding. The check in process was quick and easy and the room was very clean. Having a refrigerator and microwave were especially helpful with a toddler and baby. We ended up having to extend our stay a few days, and the staff was very accommodating and helped us to stay in the same room.
Everyone I encountered was professional and friendly, from the front desk, to housekeeping, and especially the woman in charge of breakfast. We would recommend this hotel to anyone staying in Knoxville.
Loved our stay at the Best Western Plus Cedar Bluff Inn Knoxville! After a long day of travel we arrived at the hotel in the evening. The desk clerk was extremely welcoming and helpful. We were checked in quickly and could head right to our room to relax. The fresh cookies in the lobby were a big plus! Breakfast in the morning was very good with lots of choices for any appetite. I would stay here again and would recommend it to others.
We very much enjoyed our stay at this Best Western. The room was very clean and roomy for a hotel. The staff was friendly and helpful. It was conveniently located next to a wide choice of restaurants and close to the interstate.
Attended a seminar in the conference room upstairs, had an excellent experience. Parking was easy with plenty of spaces for attendees. The staff seemed friendly and helpful. The location was centrally located with numerous lunch options nearby, easy to get in and out.
From check in to check out, our stay was a lovely experience. We we're upgraded from a typical room to a deluxe king with kitchenette. It was a really luxurious room, especially for the price. We'd been on a road trip for eight days and were delighted to spend our last exhausted night in such a nice place. We've stayed at this place before but it's been recently renovated and is in great condition.
The front desk/staff was accommodating. I wish the fitness center was 24 hrs though. There's guest laundry up on the third floor, could probably use an update so guests can use card instead of quarters. The dining hall for breakfast was clean and definitely decent variety of breakfast items and beverages. Liked also how shower items - gel/shampoo/condition was mounted on the bathroom wall as a dispenser. Overall, good experience. 🙃👌
Price was amazing for what we received. Staff was incredibly friendly, especially Craig at the front desk. Breakfast was pretty decent too. Would happily stay here again.
Was excellent service. Breakfast was well prepared and keep stocked. Staff were very helpful and friendly. Pool was closed due to weather, but were supposed to have about an hour clear. Pool guy said just have desk page him and he would come open it. Really nice man.
We have stayed here 3 years in a row for our summer convention in Knoxville. It is a convenient location with lots of restaurants and stores very close. The hotel staff are a pleasure to deal with. The rooms have always been spotless and the hot breakfast is amazing with a huge variety of choices, including gluten free options and almond milk. We hope to stay again next year!
Easy check-in, pleasant staff. Room wasn't air-conditioned yet upon arrival so it was quite warm, and it took 14 hours to cool it down, but the room was very satisfactory. I love that the vanity area is outside the main bathroom, making it easier for several people to share a room (makeup and hair while someone else showers). Very clean room. Had an issue with tub not draining well, and told them on my out for an outing, and it was taken care of before I returned--great service. Breakfast staff helpful and friendly, checkout staff very friendly. Would stay again. Also, in great location near many restaurants and shopping options.
Do NOT get the presidential suite! It is a rip off! The suite is dated with a huge, ugly Brown partition. The jets in the spa were not cleaned well, and the top blanket had "white spots" on it. I would hate to think of what THAT was Anyway, I switched to the executive suite, which was much cheaper by the way, and I was floored by how much nicer it was! I just didn't understand why they charge so much for the presidential suite when the executive was SO much nicer. Don't waste your money with the presidential suite, as there's absolutely nothing presidential about it. I will say that the staff was nice, and the breakfast was pretty good. The owners just need to spend a little more money on the property. It hasn't earned the "plus" status to me, and I'm pretty peeved about the presidential suite!