I have never stayed at a Best Western but after my experience here I will definitely be a return customer. I drove in from the bay area the day after the Thomas fire in Ventura started. I had been planning to find a place to stay in Sunland but later that day the fire spread to that area also.
I was left scrambling to find a place to stay before it got to late in the evening. After leaving one terrible motel and with all other nearby motels sold out I found this place. All they had left was a 2 bedroom but I took it since I was pretty desperate and concerned about the smoke in the air. The gentleman in the front was very accommodating as he helped me sign up for the rewards program to lower my rate for that night. After having a stressful day it was a literal breath of fresh air.
The two bed room I stayed in was very spacious and clean. Plenty of towels and toiletries. The breakfast bar was fantastic. Also I needed to use a printer and they had a little business center they have for guests - I thought that was a nice touch for guests on business. This motel is within walking distance to a Yum Yum Donuts that I thought was very good - a plus in case you want more than the generous breakfast provided at the motel.
Don't let the neighborhood fool you. This hotel is such a gem. Great people, quiet, clean and comfortable. I have stayed here on many occasions for business and can't say enough great things about it. The price is very fair for what you get.
The downside is there's nothing in the immediate area to walk to but everyone drives in LA. Perfect overnight for flying out of Burbank.
Very clean and the front desk staff are very nice. Don't let the location scare you away. This hotel is a small gem in the area.
Great value! Good sized rooms and an amazing breakfast. It is well stocked and the ladies do a fantastic job of making sure everyone is OK. We felt let down by the gym. Needs an update. I read a lot about the area and can honestly say that there is nothing to worry about. No, it's not a pretty area to look at but it is well located for the airport and North Hollywood metro. Never did we ever feel unsafe. Downtown LA is prettier but felt much more unsafe than the area of the hotel.
Great property with excellent amenities and the best hotel beds we've ever slept on. Everyone had a much-needed perfect sleep and woke up to a solid breakfast. The staff was very helpful!
Location is a bit outside of city but very near to the universal studios. and differebt other attractions in the city. the rooms are big and clean. breakfast had many options as cereals, bagels, breads, muffins, hot waffles and fresh fruits n juices n coffee. liked it overall.
+ Clean rooms good breakfast. The hotel works with you.
+ Great customer service and the lady at the breakfast room is constantly cleaning making sure all the food is constantly filled. Great hard working lady:)
- When we first arrived they gave us a room that the previous guest smoked in. Not sure how the hotel did not catch that.
- Could have more waffle makers, only has one for a busy weekend. Many guest don't have patience especially early in the morning.
We had no idea what to expect when we booked this hotel, as we were visiting LA for the first time. We booked this hotel because of its price and also because it wasn't too far away from the areas we were interested in visiting. This hotel is not situated in a nice area at all, however if like us, you're only looking for a place to stay and be comfortable at night while you go out all day, it's fine. The facilities, once you get in, are quite nice and pleasant and we were very comfortable in our room. If you have a ton of bags like we did traveling with a baby, there's no one to assist you, which sucks, but all in all you pretty much get what you pay for.
This is my second time staying @ this establishment. Each time was wonderful. The staff/front desk was extremely helpful. I'd definitely stay there again when I come to town. Thanks for the great service
Very good bargain with quality features and maybe the quietest hotel stay we've had in years. Very homey environment. Super staff. Nice breakfast in a bright, friendly breakfast lounge.
Upon arriving at the hotel we were concerned based on the neighborhood location; however, we were pleasantly surprised with what we found inside. The staff was extremely friendly and helpful. The facility was clean and modern. The rooms are on the second and third floor of the building which provided an added level of ease and safety. When you exit the elevator and enter the rooms, you will be surprised by the cleanliness and decor of everything. We would stay here again and we would recommend it to others needing to travel on a budget.
My stay at this hotel was excellent! The cleanliness, appearance, and maintenance of this property was on point. The staff was professional. I would definitely stay here again. I highly recommend this hotel for any traveler.
We just got married here and it was amazing. Actually, every single person there said the whole day was perfect.
Ceremony on the rooftop patio (now open in the winter!!!), brunch at Perennial, and guests stayed at the hotel. It was awesome, and every staff person was extremely nice and helpful. Every photo we took, from the roof views, the fun lounge on the second floor, and brunch were perfectly lit and totally unique.
Thank you Best Western Burbank Airport Inn!!