Name: Baker Motor Company of Charleston, Inc.
Address: 1511 Savannah Hwy, Charleston, SC 29407, USA, US
Telephone: +1 843-628-0202

Baker Motor Company of Charleston, Inc. is a car dealer, located at 1511 Savannah Hwy, Charleston, SC 29407, USA. They can be contacted via phone at +1 843-628-0202, visit their website www.baker.mercedesdealer.com for more detailed information.

Location :

1511 Savannah Hwy, Charleston, SC 29407, USA

Contacts :

Added by Jopie, at 24 February 2017

Monday 7:30 AM – 7:00 PM
Tuesday 7:30 AM – 7:00 PM
Wednesday 7:30 AM – 7:00 PM
Thursday 7:30 AM – 7:00 PM
Friday 7:30 AM – 7:00 PM
Saturday 8:00 AM – 6:00 PM
Sunday Closed

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Rick Walls

22 December 2017

Buyer beware. Waited over 3 weeks to send a check to payoff my trade in causing me to start receiving late notices on a car payment for a car I traded in affecting my credit. Then had the audacity to claim I told them the wrong bank. When I brought up the fact that they had to call the bank to get the payoff amount then they made the excuse that it was the holiday season and things were slow. Worse customer service ever. The car I purchased was a CPO 2015 E350. After I got it home I noticed the back bumper had a peeling look in the paint. I took it back and they said it was not a factory defect and that maybe the last owner backed into something and tried to touch it up. They never mentioned that when I was buying it though. Then they said maybe someone could buff it out but they never offered to do it for me. Also, showed me the wrong car fax in the finance office with wrong mileage. Overall, a total dissatisfied customer here. Do yourself a favor and shop aroundwish I had.
Shelley Kuczkir

13 December 2017

I cannot say enough kind words regarding the level of service I received from Lucas with Baker Motor Company. I was undecided regarding which vehicle to purchase next. He was knowledgable on all the many makes and models offered by the dealership. I looked at Infinity, Porsche, Jaguar, and Mercedes Benz. Through is care and listening, he was able to put me into the car of my dreams! Lucas was professional, patient, hard working, honest, and went way above and beyond to satisfy my family.
Matt O

09 December 2017

Big fan of Lucas in Infiniti sales (although you can buy any brand Baker sells from him). Good guy who won't pressure you. Sold me my 911. Love him!
Mitchell Hammonds

05 December 2017

I went to see Lucas Murley at Baker Motor Company after several days of searching for a car at other dealerships. The experience provided by Lucas and the dealership was much more intimate and enjoyable than the other dealerships provided. He took time to understand what I was looking for in a new car and the budget I was working with. He provided several options and was very informative about their inventory and the details on each car. Lucas worked diligently to help me find the perfect car that met my needs and has continuously followed up with me to see how my experience has been in my new car. I highly recommend stopping by to see Lucas and the great staff at Baker Motor Company for your next car purchase.
Paul Sykes

04 October 2017

I have purchase two MBs from Baker Motors and routinely use their service department. Baker Motors Sales and and Service Department are nothing short of exemplaryoutstanding service and sales. Very often, I speak with friends about my experiences with Baker Motors and always hold their service department in high regard. I buy from Baker because their excellent service department. I had two repairs which were out of warranty period that were settled without charge. Baker is consistently professional, courteous and timely in all departments. If your in the market for a new automobile, contact Connor Liston for a great sales experience.
Christina Kiesel

21 September 2017

I have owned several Mercedes and Maserati's over the years. I purchased a Sl63 from Baker. Never, EVER have I experienced such incompetent "Service". The car is a lemon. They won't even repair it anymore because THEY DON'T KNOW WHATS WRONG". I urge everyone to steer clear of this absolute joke of a dealer. It's hard to do because "Baker" has the car monopoly here in the Charleston, SC area. But please, take my advice and go to anywhere BUT this rip off, lying car lot. And do not take a pre existing vehicle in for service. (Example: my husbands Range Rover) it will come back more screwed up than when you left it there. An oil change= the fuel level indicator broken. Pierre Renault is an abomination and a stain on the Mercedes brand.
Denese Garrett

17 August 2017

On vacation from Texas and stopped into to Charleston for 2 days. Noticed brakes had started grinding, so called and got a estimate of 600. Brought car in at 845 and they said it would take an hr and it would be 700. Well it ended up being 4hrs! and over 700. At home they offer a loaner but Bakers would not without a appiontment which is ridiculous, who makes an appointment when its an emergency and you are out of town. Spent my entire last day waiting on a part to come from Mt Pleasant with it only 26min away. They kept telling us someone was bringing it then they said they were getting it. All I know is my vacation to Charleston was a terrible experience and won't be back.And that OUR Mercedes service dept is AWESOME and we appreciate them more now than ever! Texas knows how to treat Mercedes owners in a crisis.
Allen Clardy

24 July 2017

What a great experience in buying a car. We worked with Roland and he could not have been more friendly or professional. When we left the dealership my wife said we should buy every car from them from now on - highly recommend.
Natacha Huskins

07 May 2017

Anthony, as usual, was fantastic. He was prompt getting my vehicle in for service and provided me with a loaner car to use while in town for a short time. I live in Charlotte but get my car serviced in Charleston. The service is SO MUCH BETTER here! I don't feel rushed, in and out. My family and I consider him a family friend. A little conversation goes a long way. I have to also mention Pierre. Pierre and Anthony have always gone Above and Beyond when doing service for myself and my parents. We love them both. Their professionalism with smiles keep us coming back for more.
Chris Riegle

25 April 2017

I too had an experience like Lynn. I was negotiating offering a reasonable price on the vehicle. Like any negotiation goes, I expected them to either explain why they can't do that price or come down and meet me in the middle somewhere( I flat out told him take off $441 and the deal is done). Instead I was told I was not a serious buyer and insulted. On top of that they then said they wouldn't honor the original price of the auto quoted to me and that the price had raised by $500! Actually as I type this I begin to wonder if it was the SAME representative Lynn had dealt with. I understand if your company can't accept the offer made, but to insult me then raise the price of the vehicle to me is disgusting. It's no wonder they are so far behind their sales goal for the month (Yes they have it in public view). Good luck selling 2 dozen cars by this Saturday with practices like this. If somebody higher up then the guy who insulted me reads this and wants to make a sale still, let me know. I'm only asking for $441 off so I can cover costs to ship it home.
Smokey Bean

23 March 2017

Overall very friendly staff in the west Ashley location mercedes service. Great service manager.

The service prices are very competitive to local independent mb service center. Not your typical "stealership" prices. The prices are extremely good for like oil changes of all kind.
Alan Dutil

23 March 2017

HORRIBLE EXPERIENCE! I needed a simple coolant level sensor replaced to eliminate the warning light on the dash of my 2008 Jaguar XJ8. The service associate told me there's a $115 diagnostic fee but would be waived if I chose to get the service done. I knew how much the OEM sensor cost and knew how relatively easy it was to access it so I agreed thinking the repair cost would be around $200 between parts and labor. When I was quoted $560 I almost choked on the complimentary dried out, stale cheese danish in the waiting room. I understand owning a Jaguar can get expensive and any dealership service is pricey but this was ridiculous! After I told the service associate it sounded extremely steep for a $100 sensor (max) and was out of my budget I declined the service, he was extremely rude and short with me. To top it all off my checkml engine light was on when the car got back to me. Coincidence? Sabotage? Who knows. Basically I spent $115 for a basic car wash, stale danish, and horrible customer service. If your Jaguar/Land Rover needs service and is out of warranty STEER CLEAR OF WEST ASHLEY JAGUAR & BAKER MOTOR GROUP unless you have money to burn and enjoy being treated like uneducated trash.
William Snowden

03 March 2017

I have purchased a C300 Mercedes 11 months ago and couldn't be happier with the entire sales process. However, recently following receipt of a Baker Motor Company news letter, with encouragement to come in and look at a new C300 convertible, we were EXTREMELY dissatisfied with the way in which we, the customer was treated. The finance person we dealt with was rude, insulting and totally disrespectful. I felt like I was not even a customer but an employee of his company. He was unwilling to negotiate at all, not with the trade in's nor the new car, but never told us so. I would have been okay if he just said that was the best he could do. But, he just kept badgering us with questions and insults. I will never go back to the Baker Motor Company Mt Pleasant South Carolina location again. Will seek out the competition before I will go to Baker Motor Company Mercedes of Mt Pleasant South Carolina. I also own a BMW and never, not once have I been treated so poorly as we were at Baker Motor Company. I would not even give them one star however, our initial purchase was good.