Name: AutoNation Chevrolet West Colonial
Address: 3707 W Colonial Dr, Orlando, FL 32808, USA, US
Telephone: +1 407-680-0751

AutoNation Chevrolet West Colonial is a car dealer, located at 3707 W Colonial Dr, Orlando, FL 32808, USA. They can be contacted via phone at +1 407-680-0751, visit their website www.autonationchevroletwestcolonial.com for more detailed information.

Location :

3707 W Colonial Dr, Orlando, FL 32808, USA

Contacts :

Added by Jopie, at 16 April 2017

Monday 9:00 AM – 9:00 PM
Tuesday 9:00 AM – 9:00 PM
Wednesday 9:00 AM – 9:00 PM
Thursday 9:00 AM – 9:00 PM
Friday 9:00 AM – 9:00 PM
Saturday 9:00 AM – 8:00 PM
Sunday 11:00 AM – 6:00 PM

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Thomas J. Swanick

30 December 2017

First, all telephone interaction was pleasant and straightforward from the moment I first inquired about a specific used vehicle with Harry Mendoza. Upon first driving the vehicle I was in and out of the dealership within half an hourNO PRESSURE TO BUY!
Most of all, the sales team was professional, courteous, and put the customer first in every interaction. David Hay goes above and beyond to ensure the customer is satisfied. Everyone was transparent and honest. Although, at first, the used car sales manager was unwilling to negotiate and willing to lose a sale, the sales team including David and Harry did right by the customer and earned my current (and future) business!
I will say I was disappointed that the F&I department would not go through ordering a personalized license plate despite my continued request: It was confirmed to me by the DMV and employees of other dealerships that if the dealership can issue a plate, they can certainly process the paperwork for a personalized license plate. In the end, the attitude and customer service I received mitigated my irritation about the plate.
I would recommend David and this dealership to my family and friends.
Courtney Gibson

06 December 2017

I’ve been a customer for a few years and the service is usually mediocre, it’s not the best but it’s definitely not the worst. Today on the other hand was just awful! I was completely ignored and overlooked multiple times during my visit. I arrived to my schedule appointment 5 minutes early, I waited in my car for 10 minutes and watch several employees walk pass and no one came to check on me. I then go inside and once again nobody speaks or even acknowledges me for another 10 minutes, and when somebody does they both go back and fourth about who would help me. Now when my car was finished a random guy came and told me my car was done, so i go back to the desk where the 2 original guys who helped w were, and once again i was ignored and not even acknowledged. It wasn’t till another employee who saw me waiting asked if i needed help after about 10 minutes or so. Apparently they gave my paperwork to the cashier but no one told me where to go or what was going on. I was treated like a nobody as if i didn’t exist. It was such a horrible experience i don’t want to go back. Something should be done about both Hector and Colon and the rest of the staff whom ignored me!
Edna Kozak

24 November 2017

Dollie Smith went above and beyond to make sure I got the car I wanted! I must have emailed Dollie 40 times and she was always prompt and helpful with every response. Chandler Ferguson was a fantastic salesmen, he was knowledgeable and had the technology on the new truck set up, he provided a detailed tutorial of all aspects the Chevy had to offer! I had a wonderful experience and would recommend AutoNation West Colonial again and again!
Kayla Feliciano

23 October 2017

We drove from Alabama on a Saturday to pick up a truck that I had put on hold. When I scheduled the appointment it gave me the name of the person I would be meeting with. It must have been just a point of contact because that person didn't seem to be expecting us. We ended up working with Wilton, who was kind and helpful. The truck was misaligned; they took care of that before the long drive back home and filled us up with a tank of gas. The sales side was an overall good experience.
The service side could use work. The vehicle was supposed to be detailed but it wasn't done very well. There's still dirt lining the cracks and crevices, and an old sock down between the seats. Also, after aligning the truck, they didn't put the steering wheel back straight.
An overall decent experience.
E Rodriguez

21 October 2017

Best experience I’ve had a dealer in a long time. Everyone was great especially George. He was very informative about the car I purchased. Definitely helped me make my mind up. Everyone made this experience a great one.
Taylor Pearson

01 October 2017

This place had an awesome deal on the Mercedes we bought and the staff were really nice and helpful. The only reason I didn't put 5 stars is because when we went to pick up the car 4 days later (after our cruise), it was still not cleaned or gassed up. They replaced the windshield which was super nice and claimed that was why it hadn't been cleaned yet but they had about 3 days so that's a stretch. Aside from that, their financial guy who finalized our paperwork and all was super nice and loved his job. joking. He was the worst part of the experience but overall it's a decent dealership.
Pete Westlake

29 September 2017

Extremely helpful in my search for a replacement car. What I found refreshing and very helpful was that I was served by a Sales Team instead of a Sales Person who was competing with others for my dollars. I had 3 individuals plus the sales manager working with me to close the deal - each had different perspectives so I was not pinned down by one person's knowledge (or worse yet lack of knowledge). The information given to me from the manager was factual and helpful. While they were anxious to close the deal it was not high pressure sales.

I recommend this branch to anyone looking for a new car.
KING MELCHEZIDEK

15 September 2017

I had an awesome experience from the moment i walked into this dealership. I was greeted by an amazing woman named Dollie Smith. She answered all my questions, and showered me with hospitality. Because of her I chose make a purchase from this dealership instead of going to another dealer to get a car. I also want to give the Manager Harry Some praise, because He was awesome also. When its time to make another purchase i will definitely come here to get my next vehicle.
FALO PR

19 June 2017

My wife and I were searching online for a reliable family vehicle. After extensive research online, we found the vehicle we wanted in the chevrolet website from West Colonial drive. Chandler helped us with great customer service and he reassured us of our choice. We love our new ride and the staff was great. We definitely recommend this dealership to others and family members.
Mike Downing

17 June 2017

Purchasing from this dealership was pleasant. I kept waiting for the "gotcha" or high pressure sale of snake oil, but gladly, it never came. The sales manager was pleasant and dedicated to assuaging my apprehension while purchasing a vehicle. From sales to finance, there was not a forked tongue to be found. This was a completely different experience than I had found at other dealerships. Well done.
Gio Acosta

20 May 2017

i unfortunately needed a new clutch and was able to bring my car to this Chevrolet location. The staff was friendly and Ian was my service specialist. I brought my car in late Tuesday, and it was estimated to be fixed by the following Tuesday (I needed another issue fixed that I had forgotten about and was brought to my attention by the dealership).
Ian had kept in contact with me by calling me to let me know the estimate, when they received the parts, and returned my calls extremely promptly. To my surprise, my car was able to be fixed by that Friday (within 3-4 days). I was so pleased to receive such great service and highly recommended this location!
D G

05 May 2017

Love this place! I have had nothing but great experiences purchasing all 3 of my vehicles from here in the last 7 yrs. The Sales people here are fantastic, helpful, attentive, laid back and friendly David H. and sales manager Jessica helped me most recently with buying a Toyota Sienna which I am very happy with; it came fully detailed and gassed up. The process was smooth in all areas including the financing process. I am a loyal customer and will be back for my 4th car soon :)
Austin Ritner

23 April 2017

Very friendly salespeople. Not pushy at all, greeted us with a smile, we didn't feel like we were rushed. I bought my truck a couple years ago from them, dealt with Travis, although sad to hear he doesn't work there anymore. Travis was great! My dad just bought a truck from them today, and the service was still outstanding! GM came out, figured she show us some options for a new truck. The price was negotiable, but not specifically what my dad was looking for.

We test drove another used truck, low mileage, 1 owner, no accidents, they worked the numbers, we got a deal and bought another truck. Dealt with David this time. Great guy, great personality, and was extremely helpful. Will definitely go back to them. The Buick dealer next door had a saleswoman that didn't even tell us her name, they didn't offer any warranties on their used vehicles, and offered a trade-in price that had a lot to be desired. They lost a sale.

In the end, AutoNation Chevrolet has a 10/10 customer service rating for my family and I!! Outstanding.