Name: Auction Direct USA
Address: 7601 Glenwood Ave, Raleigh, NC 27612, USA, US
Telephone: +1 844-741-6196

Auction Direct USA is a car dealer, located at 7601 Glenwood Ave, Raleigh, NC 27612, USA. They can be contacted via phone at +1 844-741-6196, visit their website www.auctiondirectusa.com for more detailed information.

Location :

7601 Glenwood Ave, Raleigh, NC 27612, USA

Contacts :

Added by Jopie, at 17 July 2016

Monday 9:00 AM – 9:00 PM
Tuesday 9:00 AM – 9:00 PM
Wednesday 9:00 AM – 9:00 PM
Thursday 9:00 AM – 9:00 PM
Friday 9:00 AM – 8:00 PM
Saturday 9:00 AM – 8:00 PM
Sunday 11:00 AM – 6:00 PM

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Brian Kelley

07 November 2017

I thought that Donna was very experienced and knowledgeable in the car business. Not only that but she was real and very nice and personable to both me and my wife. Donna was not overbearing and gave us space to really look and make a decision on our own. She was able to answer all our questions pertaining to purchasing the vehicle and I was very satisfied with her and the staff at Auction Direct. A very family type atmosphere. Donna also worked very hard to get me the best financing possible and i was very satisfied with that outcome. If I ever need to purchase another vehicle I will definitely come by and see Donna at Auction Direct. Just a really good overall experience with NO BUYERS REMORSE.
John Hollister

05 November 2017

Came to Auction Direct after a horrible experience at CarMax. Found a car I liked on line and was pleased to find that they were ready for me when I arrived for a test drive. Sales rep Luke Sheldon was professional, knowledgeable, and very helpful, even to the point of suggesting other cars to consider before we made our final decision. Could not have had better support!
La Cook

24 October 2017

Joe peoples was the gentleman who helped me out. It was a big decision, one I was hesitant to make, but he was a great help and made the transaction go off without a hitch. He was knowledgeable, not pushy, which is an instant "no" for me. He didn't act like he was trying to get one over on you or just be out to make a sale. Your bosses should give you a raise! Thank you also to your supervisor. Thank you for a job well done. Lori cooksley.
Joanna Montonario

24 October 2017

This place is awesome! Everybody is extremely friendly welcoming and knowledgeable. They answer all of your questions without hesitation, never pressure you into buying something you do not want and always has a smile on their faces. I could not have asked for a better experience! And my car is awesome!
A Google User

14 September 2017

Bought a used tundra.
Picked out a truck on the lot. Received financial information with quick, straight forward, and accurate information. Purchased the truck and was very satisfied with the experience. Additionally, the truck had minor mechanical issues the day after I bought it, which happened to be a Sunday. I was over 100 miles from the dealership, so I called Willie - the salesman who helped me with my purchase. He arranged for me to get my vehicle repaired at a local shop and offered to reimburse me for the repair. Excellent response on his day off. I could not be more pleased.
A Google User

08 September 2017

I have never experienced such a smooth process in car buying than I have with Mr. Willie Duncan and Tom Collins. I call them the dynamic duo of Auction Direct. From the very first intro Willie said it was by faith I came there and 2 cars later (mine and my daughter). I still cannot believe we have been so blessed. Now we're working on my son's. If you have need of new start an auto please trust me you'll want these two working for YOU
A Google User

25 August 2017

Amazing!!
Mr. Willie and Mr.Tom helped me to purchased my first car. They jumped through so many hoops and loops with the finance companies in order for me to own my very first car. I am forever grateful and will never forget their perseverance. Love you guys so much
A Google User

19 August 2017

Great Experience! Easy and fast!

This is the 3rd car I have purchased from this dealership. I'm sure when the time comes for another car, I will go back. I was able to search on-line inventory and picked 3 cars that I was interested in. I booked an appointment on-line
The 3 cars were together on the lot. . All had fairly low mileage. All were in top condition and very clean inside and out. We test drove one of them and bought it on the spot.
I priced these cars with comparable vehicles with other companies and I found Auction Direct's no haggle prices to be the least expensive.

Our salesman was friendly and helpful. He pointed out all the features and went through final check with us. He seamlessly breezed us through to buying process and explained everything thoroughly
A Google User

10 August 2017

Simple, Easy Car Buying.

This was our first visit to Auction Direct USA, so we weren't prepared for the experience. Our salesperson, Roy, was up-front, honest, and friendly. We quickly found a car that my wife liked and went for a test drive. The car was clean, included a Carfax report, and we liked the 5-day return policy. I dislike haggling over price, so I was pleasantly surprised to see the one-price policy. The price of the car was in line with other advertised prices for similar cars in the area. The only part that took a long time was the paperwork, which in this day and age should be done electronically with paper copies printed out for signatures.

All-in-all, a much less stressful experience from the last time I purchased a car.
A Google User

29 June 2017

Awesome and Easy Experience! As a first time car buyer, I was very intimidated to go shopping at a dealership when I wasn't completely sure I was ready to buy. Upon arriving at Auction Direct USA, I was welcomed warmly and felt completely comfortable asking any question that came to mind. The car selection was vast and every car I looked at was of the utmost quality at very reasonable prices. Joe was extremely helpful and made the whole experience painless and enjoyable. He helped me find the perfect fit for my car and I couldn't be more pleased!
A Google User

09 December 2016

Jahiem was absolutely. TERRIBLE. Just kidding, he made everything easy and made things run smoothly. Thanks to him we were able to walk away with a brand new car. Definitely would recommend him to others. I'll be back next month for another new car.
A Google User

03 December 2016

I found the customer service at Auction Direct to be exceptional. I like the no hassle nor pressure approach of the salesman. I found the dealership floor room and atmosphere to be be very customer friendly and clean. The restroom and show room were very clean and well stocked on each visit. I love the idea and furnishing made available for small children. I would say that this has been the best and most customer friendly car shopping environment that I have witnessed. I would definitely recommend Auction Direct USA to friends and family.My sales rep, Zach Josey was exceptional and available each time I called. Great Experience
Ollie Gibbs

11 November 2016

Really disappointed after reviewing my contract that I discovered a $1500 service contract that I wasn't aware of. I had gotten a car and didn't particular like it so I returned it and got another one. When the salesman went over the contract he failed to mentioned it. They had also added the gap insurance without me agreeing to it. He covered that with me when he went over the contract and I agreed to keep it, however I was never told what a service contract is and especially the cost. I did not put it on the car I purchased previously so why would I agree to it on this car. I wasn't even told about it previously anyway. Now that I have had the car 2 months and kept wondering why the car ended up costing so much more than what was on the sticker, which I thought was, tax, tags, gap insurance and processing fee. He never mentioned service contract. I am beyond upset and telling as many people, family and friends to be really cautious when dealing with salespeople here. They talk really fast and have you sign before you realize that something has been put in without you agreeing to. I feel taken advantage of and do not recommend this dealership. If they were not trustworthy with my transaction what else will they not be truthful with. They have a lot of cars on the lot, but be careful when dealing with them. Wish I had of paid more attention before signing the contract. I now have to pay 1500 plus the interest on that for not going over the contract with a fine tooth comb.
A Google User

30 August 2016

I purchased a car for my wife for our anniversary. I worked with Victor the Sales manager and his Team we had the car picked out test driven and paperwork done (loan approval and all) within a VERY short amount of time.

During the entire visit to the Auction Direct in Raleigh NC the staff was friendly, helpful, not aggressive and they played no games and used no double talk or shady tactics that the industry is known for.

A few weeks later I scheduled an installation of the sunroof and was once again happy to get the same warm reception I got the first time even though I wasn't spending any more money with them. They even got the sunroof installed and back to me two days ahead of schedule!!

They have gained a customer for life, what a refreshing experience!!!
Zavi May

24 July 2016

Antonio and Donna provided the best car salesmanship I have ever experienced in my years of purchasing vehicles. Honestly it didn't feel like I was there to purchase a car, it was more like a backyard BBQ hanging with some cool people. They were patient, friendly, and I felt confident that they were going to try their hardest to assure I got what I was looking for and that I was happy with my decision, and mission was accomplished. I am so happy and I enjoy my new SUV, and I'm super excited that they were able to get my payments at a lower rate than expected. Thank you Antonio and Donna, I really hope that you both are recognized for your stellar service. God Bless 😊