Name: Apple ABQ Uptown
Address: 2240 Q St NE, Albuquerque, NM 87110, USA, US
Telephone: +1 505-837-6480

Apple ABQ Uptown is an electronics store, located at 2240 Q St NE, Albuquerque, NM 87110, USA. They can be contacted via phone at +1 505-837-6480, visit their website www.apple.com for more detailed information.

Location :

2240 Q St NE, Albuquerque, NM 87110, USA

Contacts :

Added by Jopie, at 22 April 2017

Monday 10:00 AM – 9:00 PM
Tuesday 10:00 AM – 9:00 PM
Wednesday 10:00 AM – 9:00 PM
Thursday 10:00 AM – 9:00 PM
Friday 10:00 AM – 9:00 PM
Saturday 10:00 AM – 9:00 PM
Sunday 11:00 AM – 6:00 PM

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Michael John Barreras

26 September 2020

Absolutely love my MacBook Pro. Store was following all COVID-19 guidelines. Thanks!
Mark D

24 September 2020

Never had a bad experience here. Genius Bar techs have been helpful and taken care of my issues with no problems. If something can't be fixed, they will tell you without pushing unnecessary work or sales.
Gokhan Dogan

07 September 2020

It has friendly staff and safety first.
Cristina Ortiz

15 August 2020

We had so many questions and we had two guys helping us first Panda (yes his actual name) and Jeremy! They were great in helping us find a computer for our needs and answering our numerous questions. Very professional and knowledgeable! Highly recommend this store and no other Apple stores!
José Ugai

06 January 2020

Love the shops here, WS and Pottery Barn are very well stoked, and can't forget lulu lemon :-)
Annalisa Garcia

21 December 2017

How can I put this I walked in and the moment I should have just turned around and went to another store.. it took 4 employees to ignore me after I just wanted to walk in and get out with the product I was wanting to buy. I waited and waited for the help I needed but instead 4 guys decided to look at me and help another person who had walked in 20 minutes later after I have been waiting. I finally flagged someone down but instead they acted like I didn't exist and decided to help another person. I'm sorry but im not the one to hold up someones time I just wanted to purchase my product and go but instead I had to wait almost 30 minutes just for someone to help. Finally, someone came out and helped me but honestly I was just so disgusted with how the employees seem to just pick and choose of who they want to help and who they want to ignore. Me and 2 other families got ignored and I should have just spent my money elsewhere Very unprofessional and rude..
T J

12 December 2017

I love going to the Apple Store Uptown location. Every time I've gone there to just look or shop, the salespeople have always been very helpful.
Poe Larity

11 December 2017

Helpful and friendly despite holiday craziness! I really must give kudos to The Apple Store at Uptown. I don't know why their rating isn't higher, they've always been very helpful to us. Most recently, my phone battery was dying and I obviously needed a replacement. Looking around online the word seemed to be that battery replacement would take 3-5 days (possibly due to shipping it out?). This upset me because we're a week away from leaving town and the prospect of possibly not getting my phone back OR going out of town with a phone that needs a constant, external battery was daunting. So I went to the Apple store. It was PACKED with with holiday shoppers and other customers. The energy was intense! Patrick checked me in and got me settled. When he saw that too much time past my appointment was passing, he switched roles and immediately helped me. I could've hugged everyone in the room when he told me it would take all of 2 hours for them to replace my battery. Worries just evaporated. He had me taken care of in a matter of minutes and I went off to have fun while waiting for my phone to be fixed. It was all so easy and stress free. And this is not the first time they've come through for us. Thank you!
Armando Romero

07 December 2017

I was attended with courtesy and professionalism despite the flurry of customers. It was a bit busy, yet I was attended on time for my appointment. There was one customer waiting for their genius to initiate an OS upgrade, and could not be found as the genius did not introduce themselves. It should be noted that several bar customers were there to address iPhone X issues at the time of this review. My genius, Wes, helped me all the way through the process and gave me a reasonable wait time. I look forward to a follow-up review when I pick up my client's computer.

I will give an additional note, if you need specialized hardware for older models, such as an external drive enclosure with FireWire 800 and USB3, look no further than DotFoil. They're in Santa Fe, one of the few true Mac stores before the advent of the Apple Stores
Claire Dishman

26 October 2017

They have far exceeded the ability to care for the amount of customers coming into the store. Management needs to sound an alarm. This store is too small for the entire state of New Mexico. Wait times are unreasonable even with a Genius Bar appt. Spend some of that cash you are sitting on Apple and step it up in NM.
Brandon T Holt

05 October 2017

Love this place. Even when they're busy they still help me right away! Friendly and always helpful.
Jordan Hedlund

01 October 2017

David at the apple Genius Bar was incredibly helpful with my MacBook Pro issues. He helped me quickly and discovered the problem within 15 minutes. This was the fastest and most caring service I've ever experienced at the Apple Store.
Leslie Lopez

30 September 2017

The staff is absolutely amazing. I had the pleasure to be assisted by Heather and she made my transaction as simple and stress free as possible. Thank you Heather so much for going above and beyond to meet my needs.
Kaitlyn Evans

06 September 2017

I've been to this location a handful of times now and it has always been a pleasant experience. Of course it's busy, a lot of people have Apple products! I've always had the sense to just book an appointment and have always been seen on time. Yesterday Vernon( I believe, I'm terrible at names) helped me with my phone that was having speaker issues. He ran some diagnostics and found that the best route was to replace my phone. I was in and out of the store within 45 minutes, and that is with transferring all my data over. Everyone is always extremely helpful and knowledgeable. They're also very personable. I'll always recommend this location.
Cathy Spitzenberger

10 June 2017

I arrived at 3:05 on Thursdsy 6/8 needing help with my I Pad that had completely died. I was asked if I had an appointment which I did not. I was put on a wait list to speak with an apple genius. Max helped me set this up and said it could take up to 2 1/2 hours. We stayed in the store and in 1 1/2 hours I received a text that they could see me now. I actually ended up with Max as my genius and he was very helpful with setting up the appt. and solving the problem. My experience there was very postitive and I would recommend the store highly. Thank you Max for doing such a great job.
Gabriella Savarese

06 June 2017

Best gelato in town! Feel like ice cream? Eat gelato instead, at Frost.
Danika Curley

03 June 2017

15+ available apple staff working, 3 hr wait to replace screen!!
We just landed from out of town to go volunteer at the national Boy Scout camp. Happened to drop my phone in airport lot, broke screen. Come to Apple. "1hr to be seen, 2hrs to replace screen." For $130 (which I'm willing to pay in this desperate situation), you'd think they'd make the time. Guess I'll go with the Amazon $30 option to do it myself. Thanks for nothing, Apple.
Gillian Baty

27 May 2017

I usually find Apple Store employees to be upbeat, helpful, and mostly knowledgeable. Ed should not be in customer service - he managed to come across as rude and condescending in the space of a 3-minute interaction. Quite an accomplishment.
Christian Orehek

29 April 2017

I came in with a phone that would not turn on. The staff were kind and polite and quickly checked my phone. The employees in this store were amazing!