People running around all night. Dobt feel safe. Maids rude
I had the jacuzzi room. It was amazing. The only thing missing was 4 towels instead of two. But other than that, it compared to the 4 and 5 star hotels. Except it had wood floors.
Convenient location and decent price, and I love that I didn't need a credit card, I just put down a deposit.
Have stayed here twice and the staff are very kind respectful and have gone out of their way to make sure the rooms I've stayed in where to my satisfaction. Very clean and comfortable 5 star's!
Best bang for your buck!! The room was clean and staff was extremely friendly.
The Jacuzzi rooms are very modern looking, clean, and comfy. Great location near the freeway. Another bonus, multiple restaurants within walking distance. I’d recommend it.
Americas WORST Value Laguna Inn & Suites. I arrived just before 11pm and the clerk was not at the desk. The sign says to "press and hold" to ring the bell, so I press and hold it. He comes in yelling at me that I was to ring the button and wait until he comes. It does not say that. I told him that my reservation is for two nights but due to a schedule change I can only stay one night and if that was okay. He did not answer me and when I asked again he "curtly" told me he was doing it. But since he didn't answer me I didn't know that. I go to the room, it looks okay but smaller than how the photos depict it and had a musty odor. The air conditioner was not on, okay I understand that, but the refrigerator was also turned off. I had food and it took half the night to get cold. In the morning I looked for the hair dryer and there was none. I called the desk and they said they don't have one in the rooms. I told him its on their website and then he said they were taken out for hygiene reasons. YIKES! That was scary and I just slept in their bed. He brought me a hair dryer that was once mounted on the wall and it also didn't work. I felt like Joe Pesci in "My Cousin Vinny" with the train going by so close the building all night long. If this review allowed me to pick NEGATIVE stars I would have done so.
The motel is located across the street from the railroad tracks so bring ear plugs. Also consider bringing your own blankets. We went to the office and asked for blankets and she said they didn't have any. Sherrifs also patrolled the motel a lot, I think they were either doing a drug bust or possibly arresting hookers. It is not worth $150 per night. Not even half of that amount.
A bit dirty, bed was hard and air conditioning wouldn't keep the room at the specified temperature. Would shut off after a coupe of minutes. This was the most affordable hotel in the area, so you get what you pay for.
Nice. Noisy in the morning due to most of the rooms being renovated. Also parking area is small. No big vehicles can park either. Had to park across the street.
This hotel was right down the street from a wedding I was attending and it's perfect location just right off the freeway. The bed was comfy and the shower was clean. Perfect place to hold up for a night. PLUS: In-n-out is right next door! Win win for me