Name: The Hills Hotel, an Ascend Hotel Collection Member
Address: 25205 La Paz Rd, Laguna Hills, CA 92653, USA, US
Telephone: +1 949-586-5000

The Hills Hotel, an Ascend Hotel Collection Member is a lodging, located at 25205 La Paz Rd, Laguna Hills, CA 92653, USA. They can be contacted via phone at +1 949-586-5000, visit their website www.choicehotels.com for more detailed information.

Location :

25205 La Paz Rd, Laguna Hills, CA 92653, USA

Contacts :

Added by Jopie, at 04 June 2017

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

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Geoff Shively

08 April 2018

Love. Hosted a our annual charity event (for Knots Of Love) here and wow - the venue was great, the service was top notch, food was nice, and guests were commenting on it the whole day. Better hosting service than in the past 10 years of this event at other locations. Thanks Tessa!!!
Robert Curtis

15 March 2018

This is a really nice hotel that still holds alot of its warm atmosphere, accents, charm, etc from the 1970s. This is a good thing. It is tucked away in the hills with ample, safe and secure parking. This is much nicer place to visit over the other high-end motels.
Bryan M

24 February 2018

I’ve been a loyal customer to The Hills Hotel for awhile now. I’ve stayed there several times in the last month for business travel. The rates change hourly online.

Don’t expect them to stay what they’re listed at on google. When you try to talk to anyone about it, they’re like robots. They’re condescending.

I spoke to “Joseph” the manager and instead of addressing my issue with the price changing within 2 hours of the time I saw the posted rate to the time I arrived, he educated me on how to place a reservation online “If you wanted that online price”
As if I don’t understand that process?

The price was posted on google. Not a third party. This price has always reflected the actual room rate inside the hotel every time I’ve stayed.
Joseph, thank you for the laugh this morning thinking you were teaching me something when it’s you that needs to learn how to communicate and understand your guests concerns and issues. It’s absurd that you’d be in management and I can’t imagine how much your subordinates dislike you.
I doubt I’ll be back with all of the issues that I’ve had here over the last few months.
Khanh Duy Truong

17 January 2018

Nice place to stay. I was there for weeding weekend. Great place with nice staffs. Comfort and cozy place with modern decoration. Love the front hall with chairs around the piano. The restaurant is good as well as the bar.

The area is convenient to me with gas right at the corner, Chase and Starbucks. There are also some quick bite around the area with walking distance. Next to highway 5 for easy access to anywhere and Irvine Spectrum.

Recommend and I will stay here again.
Darren Wei

16 January 2018

Quite a nice place if you're looking for a place to stay without emptying your wallet. Rooms are nice, contemporary, and more than adequate. The staff do a great job at accommodating, as well as making sure everything is clean. I have stayed here for two separate trips, and both times have succeeded my expectations. Complimentary breakfast is offered, a hot one at that. Expect bacon, sausages, scrambled eggs, roast potatoes, OJ, the whole American Diner experience. In terms of amenities, the pool area is wonderful, the patio is clean. The gym is sparse, with only a few treadmill machines, but that is to be expected. There is a restaurant downstairs, in the bar in which to relax and go for a couple drinks. The Hills Hotel also allows for larger events, I have personally seen both a wedding and a quinceanera. Nice place.
Jon Simon

26 October 2017

Really interesting boutique hotel. Property has been restored to its original art-deco charm. Restaurant and bar are excellent. Rooms are all remodeled and done in dark wood, browns, and sandstone colors. Great pricing in the $120 - 150 range. Much nicer than many other hotels in this price range. Immediate access to the 405 Freeway, but not noisy at all. Definitely a hidden gem!
Bill Hawkins

10 October 2017

Great deal and neighborhood. Hotel staff very professional and curtious. Beds were comfortable. Room and bathroom were spotless. Good nite sleep. Parking was plentiful. Only one bad thing, is the windows were very very dirty, hardly can see out of them. Looks like they haven't been cleaned in 10 years.
Brittany Bainbridge

28 September 2017

Check in was super easy. The rooms are nice but instead of the usual 2 queen beds they only have 2 small double beds. And no microwave in the room. But overall a nice updated room. I also had a meal and drinks in the lounge which is a cute little place to grab a late bite.
Jessica Hoffman

15 September 2017

Nicer amenities than most of the other local hotels around. Plus side though is management's strict security standards. I don't have to worry about someone breaking into my car while I'm sleeping. My car holds everything I own while on an extended business trip, and it's definitely comforting to know I don't have to worry about losing my possessions and left stranded.
Shonn Deming

06 September 2017

Fast friendly check in. Walking to my room I notice trash filled halls.once I opened the room door the smell of wet moldy funk hit me in the face. I noticed in the room the 2 lamps where bent and leaning odd. There where stains on walls and carpet . The dresser had what looked like a huge semen stain on dresser face. When I went to adjust the ac and noticed the AC vents where full of food crumbs and trash. There is a white hounds tooth chair in the room that is now beige and grey covered in stains. The bathroom was clean but cabinets had bad water damage . After trying to change rooms and seeing next room offered was worse I stayed in first room. After waking up in the morning I pulled back the cover to get out of bed and noticed blood stains on sheet and matching stain on comforter. The blood wasn't from me or my wife. The blood drops on sheet matched the comforter blood droplets. So this lets me know the comforter and sheets where not changed . After visiting the pool it was covered with bugs sticks and trash. So I went to the jacuzzi and it had a huge black body oil ring around it. This in no way this is 3 star hotel more like a 1 . I have never seen a hotel this dirty, smelly or run down.
Scott Johnson

25 July 2017

This is a nice hotel. The staff are friendly and they are quick to meet your needs. I would love to stay here again the next time I'm in town.
Ron Dodge

08 July 2017

I would give it zero stars if possible.. The mattress was comfortable.. (unfortunately, that's the end of the good news). They say it was renovated in the last year?? Honestly.. the maintenance is questionable.. or performed by low bid people that have no idea what details in the finished product mean. Where do I start?.. The window (facing the freeway) out of my room was filthy.. both rooms had a pronounced smell of mildew upon entry and evidence of water damage from questionable design elements of the shower enclosures (and they painted over the swollen wood.. as if, no one would notice??). One of the worst drywall patch jobs in a ceiling I've ever seen! (Room 209 right in front of the bathroom) Everywhere you look it appears beat up and old..my personal favorite.. a safe that isn't bolted down and could walk right out of the room!? It appears they store numerous hooptie vehicles (long term) in the parking lot under covers . zero to minimal maintenance on the grounds.. weeds growing everywhere, and thru the artificial grass? and no upkeep.. At this price point there are plenty of options! As prices increase, so do expectations. Earn my money.. don't take it. The icing on the cake.. my car got doused by their sprinklers over night. A classic case of no one understanding it's the little things in the details. This reminds me of a dated update to a Best Western out of the 80's. Do not waste your time or money. Better options close to Spectrum in much better shape, for the same money. I can't believe corporate allows this place to represent given how bad the surrounding grounds look!
Calvin Pring

20 June 2017

Very clean hotel with great customer service. Unfortunately, the hotel is crowded with kids teens who are obviously there with no good intentions creating a lot of noise. I was assigned a room closest to one of the doors and I would constantly hear people entering and exiting through the day screaming, laughing, and going crazy and was unable to get much sleep since this went on through the night.
Howard Faagata 2

18 June 2017

I recommend this hotel to everyone.
Great service from the hotel front desk. This hotel is very clear, rooms and the lobby. Parking is free. Starbucks across the street. House keeping did a great job cleaning my due my kids making a big mess and honest. They have bar and restaurant also. Love this place. I will go back in a heart beat.
Michele Gutto

11 June 2017

I have a service animal so they were very accommodating. The hotel is super cute loved it, the rooms are very modern. The downside is that the beds are super small. One was super soft and the other super firm, I felt like goldilocks. I would stay there again but only choose king beds.