I have a solid team doing work in my home.
Antione came out and provided and estimate with a thorough explanation of what was wrong with our AC. I had a few questions and he answered them all with ease.
Sergio, Francisco, and Arturo came out to perform services and were very polite, very quiet, and very professional. Almost forgot I was getting any work done.
I would recommend this team in a heart beat. Excellent service
Great folks! We originally went through American Home Shield, but I think going forward, we will go through directly. Jim explained everything thoroughly and gave us a few options. He was persistent with the financing company and followed up daily (finance company was truly awful, fyi). Will definitely continue to recommend and use 🙏🏻
I have used Air Majesty twice. Everyone I have spoken with on the phone or at my home has been friendly, knowledgeable and skilled. They completed the first project for less than half of what I was quoted by another company. Antoine was able to quickly diagnose the issue both times. The second was an issue that 3 other companies had failed to identify correctly. I highly recommend them, and they will be my first call if any further HVAC issues arise.
*** RING RING RING - NO ANSWER AND NO CALL BACK ***
Last June 2021 our AC went out using American Home Shield and Air Majesty it did not get repaired until late August. Can you Imagine July and Augustvwith no A/C. After the repair was completed I heard the compressor outside Making rattling sounds immediately after replacement with a 1 year parts and 30 day labor warranty. Also changed the coils with a 10 year manufacture warranty and 1 year labor. I called Air Majesty immediately after repair several times and never got a call back.. I called again this last April 17 2022 Because the AC is still making a rattling sound and it didn't seem like it was cooling effectively. Now my A/C is down again. Here it is a month later and I still didn't get a call back. I called again twice today and didn't get a call back. I'm hoping that they will respond and repair the broken A/C so I can update this post.
Where do I start with how horrible our experience was.
So our ac went out Sunday 1am ,we put a work order in thru our Home Warranty and it said we would get a call in the morning, and of course I knew better Soni called every house for 4 hours from 8am until finally someone answered
Then of course it's the next day before a tech can come out and when he did he notified me of the problem but also said I was leaking freon and it was going to cost $700.
Thank God I have some common sense and declined that part and had them replace what was covered which of course wasn't until Saturday, I couldn't imagine if we hadn't had 2 ac units for our house and was able to live on one side.
Well after he installed I called our friend out who owns an ac company to come check everything out since we supposedly had a leak, and nothing. He stayed he for an hour doing a thorough check and never found a leak.
I'm really upset, for 1. No paperwork , I never signed anything verifying work done and what was found.
2. Had I paid this guy would he or the company just ran off with my money and say they fixed it.
Never again! I'll switch my home warranty before I ever get forced to use this company again.