Very good experience. Robert Smith was very professional and caring. He worked hard to help us get what we needed for a great price. Thank you.
Wonderful people and great customer service. Two cars and two thumbs up. Will return for my other vehicles Robert Smith Rachel Foley and Candice are great won't go no where else.
63 years old and have purchased numerous vehicles throughout the years. This by far has been the easiest, friendliest purchase experience of my life. Robert Smith made us feel more like friends than customers. The entire time from when we arrived until we closed with finance was just a “pleasant” personal experience. Thanx Robert & all @ Advantage for making this such nice day!!!
I brought my Jeep Compass in for a oil change and tire rotation. The service writer Cody was helpful and courteous and they got my car done in a very timely manner. Great experience all around would recommend coming here for service.
Nichole was awesome and a great help!!! I recommend her for all your future vehicle needs. Nichole was off the hinges polite and courteous throughout the whole process.
Great service. Not the place to go for an oil change if you are in a hurry even though the advertise express. Waited a hour and 15 minutes just foe a basic oil change.
What a great group you have at your service department. Kim, our service tech was extremely knowledgeable and friendly. I will always use Advantage as my service department.
Bobby and Kim in service have always done a great job of taking care our service needs. They take the time to listen to the issues that we are experiencing with our vehicle and to go over the details of what needs to be completed. They also explain what was done following the service. Finding trustworthy car care professionals is a daunting task. It is nice to know that the Service Team at Advantage has our back.
STAY AWAY!
Went to trade my car in for a brand new, bigger SUV. I got the car I wanted with the payment I wanted. I was happy.
Issue #1. Drove the car for one day and had a hard pull in the steering. Took it back and they "fixed" it. Still having the same issue. I bought the car with 13 miles on it. I will be taking the car to a different dodge dealership with better customer service.
Issue #2. I have had my new car for 29 days as of right now and the dealership has yet to pay off my trade in. I get calls daily from my previous loan company threatening collections because Advantage has yet to mail the check. I called 3 weeks ago and they stated it was overnighted. I thought great, no big deal. Called 2 weeks ago after multiple more calls asking for payment on my old car. They stated again the check was overnighted. I confirmed with Earl and Iris. They lied again. I called today after the last threatening call I get telling me tomorrow I will go to collections and they stated the check was mailed on the 15th but it was not over nighted. They informed me I would need to call back on Monday and speak with Kathy. Monday is to late. They received the money from the bank and has yet to pay off my old car. Everyone is giving me the run around, blaming someone else for the check not getting to my loan company in a timely manner. I advise you go to a well known established dealership. Horrible service after they get your money.
I went there to purchase a new 2017 Jeep Compass. They didn't have any. The sales lady said that they have 5 stores so they would locate me one. REALLY? how did this company survive the Chrysler closings and come out of it without any inventory to sell? They actually have three Chrysler stores, not five and none have any inventory.
How can they sell cars they don't have I find amazing. I went a few blocks away to Ford which had over 45 Ford Escapes to choose from, I picked one out and went home with it.
I would have bought the Jeep if they had any to sell. But I need a car right away and I am very happy with my new Ford.
This was a great car buying experience. Our salesperson Ben worked tirelessly to find us the car I wanted and gave us the bottom line without having to do hours of negotiating. He made us a great deal. Our finance manager Jim made our transaction smooth and easy. After we received our gorgeous 300c Ty then came out to explain how everything worked. She made it fun and understandable. I will definitely buy my next Chrysler there, no doubt.
I purchased my Jeep at another dealership and had a bad experience with the service department. I recently needed service and decided to go to Advantage instead. I will absolutely be going back there for all my service needs in the future. The service advisor, Kim, was fantastic from the moment I walked in the door. Super friendly, helpful, accommodating, and just a nice person. The best way to describe it is at the other dealership, a service visit was strictly a business transaction between you and them. At Advantage, I felt like I was being treated like a long time friend
The only reason I'm giving them a star is because you have too. I purchased a car from them on Saturday that they were going to have to get from another dealership from North Florida and drive down here to be picked up Sunday. Come Monday when I hadn't heard anything from them I called them to find out the car they promised me, that i signed for on my sales contract, was no longer available and they were instead going to drive a car down from NORTH CAROLINA instead. Then after I expressed my concern about all the additional miles they were going to put on my brand new car without consulting me, I was then told I was being unreasonable and continued to be treated so poorly I left there in amazement that people literally feel comfortable talking to a customer that way after being wronged by the dealership. Needless to say I cancelled my transaction and then began the uphill battle of getting my deposit back. This is by far the worst experience i have ever had when purchasing a car. I mean I have had bad experiences in the past with car dealerships but at least other dealerships provided me with the car they promised!
I cannot express to everyone enough how HORRIBLE this dealership is, and I strongly advise going to any other Jeep dealership in this country before going with this one.