AJ's is the best. I always get top notch service and would recommend them to anyone.
Very knowledgeable staff.
Reasonable prices, knowledgeable and informative staff, always quick in and out the past couple years I've been coming here and to the other AJ's off of 41. very accommodating if in a hurry or to squeeze something in. They also have a nice comfortable waiting room to lounge in with free wifi so its not so bad if you're waiting!!
I feel they really take care of me. I called at the last moment this morning for an overdue oil change. The air filter I needed cost less than expected. It was ready in perfect timing at lunch.
Excellant service. Honest and trustworthy staff.
Excellent Service! Knowledgeable and friendly staff will serve all your auto care needs.
Avoid this place, 100%. Do not get your oil changed, even if it is 9.99. I brought my car in asking for it to be checked out because I thought the battery was dying. They called me, told me the battery was charging to 25% and I needed a new one. I asked if they tested the alternator first to ensure that it was not going out. They charged me $40 to do an electrical test and clearly stated the alternator was working perfectly, the battery just needed replacing. So, I agreed, since it was a 6 year old battery with 130k miles ran on it. They told me a new battery plus installation would cost $340. I balked at the cost and went to Costco and purchased my own battery and installed it in 15 minutes. 2 days later, the car wouldn't start (same issue as before, battery had run dry). I charged the battery with a self charging kit and installed the battery, again. (I did check the cables and everything for being on tight). The car for 15 minutes before the car shut down again. I got annoyed and decided it must be the alternator or a bad battery. I took the car back to Napa and they tell me its another $40 for an electric diagnosis (I just paid for one a week earlier). I reminded them they tested everything a week ago and said everything was fine. They said things can go bad in cars within a week, that anything was "possible". Fine, I pay the $40 since its right next to work. They call me and tell me I need a new alternator, i ask the price, they inform me its $540. (I balked at the price again, i said i'd call them back). I googled alternators for year/car exact fit, new,and found one from Advanced Auto Parts for $200 (get $70 back if you return the core to them, plus a 20% discount online). Basically, $120 for a new alternator and installation for another $95 actually cost me $210 vs the $540 Napa wanted. Since Napa already had my car I had them install the part (notice: they will not guarantee their work if you supply your own part!!), everything seemed fine. As I paid the $95 for installation I noticed a charge on the bill for $9.95 (miscellaneous garage supplies was the listing), i asked what that was. He stated it was supplies used during installation. I normally don't worry about $10 but this seemed fishy but I let it go. I sign, pay, get in the car, and I saw they put a new sticker in my car showing I received an oil change. (Note that they just changed my oil 2 weeks earlier.) I realized that's what the miscellaneous charge was. They changed my oil without my request and didn't even inform me.
This place needs to be avoided. Do not get your oil change, repairs, or parts done here.
Excellent!!!! I a very busy person, I do not have time to worry about maintaining a good running company truck. I trust Napa to keep my vehicle on the road making my company money. Thanks guys!
I NEVER wrtie reviews but this business is so bad that I feel compelled to warn folks. I walked in to get my car battery tested. First, the counter staff didn't greet me for a while, then after a 45 minute wait, they told me that I needed a new battery and that it cost me $47 just to have it tested, Who charges to test a bettery? I didn't have time to go somewhere else so reluctantly agreed to have them put it in. The total bill was $235 for a battery for a Pathfinder, highway robbery. I looked at my bank statement today and saw that they charged my card twice and when I called there to have them fix the problem, they said I would have to bring a copy of my bank statement to them. I will talk with my bank and get that cleared up, I'm not giving my bank statement to these crooks! I completely recommend that you go elsewhere for your auto repair needs.