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Added by Jopie, at 07 January 2017
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13 Reviews
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13 November 2017
Really nice hotel and location. Very friendly staff and the room was very clean. I would definitely recommend this hotel.
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29 October 2017
Most impressive service from the driveway, check in, concierge, the bar, the restaurant for dinner and breakfast, and the housekeeping staff.
Special mention to concierge Vineet Parashar who is outstanding!
The room , with a harbour view is excellent.response / report this review -
24 September 2017
Couldn't fault the service or the room. Really nice touches like welcoming congratulatory note with chocolates in our room and a beautiful congratulatory plate with our meal. The entire staff including those who took care of our car and luggage were amazing and very helpful. We will definitely g there again. In fact it may well be pur 24th September go-to bolt hole! Thank you for being so good.
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15 September 2017
Great ambience. Came in to live music at the bar. Quiet and relaxing restaurant upstairs. Food is good.
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14 September 2017
Very nice hotel, the 5 stars don't need any explanation. The service was more than friendly and the room was amazing with quite the view. However, there is quite the price tag accompanying this.
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29 August 2017
This is a well appointed hotel. The staff were friendly, the service was excellent. Good location good, close to city.
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04 July 2017
The service standard of the staff was among the best I have encountered in this country. Consistent across different roles too. The room (509) was substandard. The bathroom had not been properly cleaned (child hand prints in the tile area among other signs) and the lower shower sills showed obvious rot in the timbers, plus the lowest edges of the door and sills looked to have lacked a good scrub in some time. Both of us were struck enough by this that we purchased cleaning material and cleaned the tub before using it (to be sure it was done properly). For the price point I was disappointed - suggest people wanting to stay around that area consider the Heritage instead
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30 June 2017
It is a nice hotel, but isn't as nice as it appears. All the decoration and style is great but functionally the rooms are a little frustrating.
The most alarming was that our balcony was connected to the 3 rooms next to us. It's a little weird having your curtains open and knowing someone next door could walk right up to your door and see into your room.
The shower is small and all glass. It looks nice but it leaves a space by the door and water drips out, soaking the floor if you shower for more than 10 minutes. The bath faucet pours right into the drain nob so the water splashes all over the floor if you're going to take a bath.
The beds are great and comfortable with a wide selection of pillows, but outlets are only on one side of the bed which makes it hard for cell phone charging with two people. The restaurant looked nice but at $49 a person for breakfast it didn't seem worth it. We had a nice stay, and it's in a nice location but for that price, I feel like we could have had some nicer amenities.response / report this review -
13 April 2017
Great location. Contemporary styling. Concierge provided some great recommendations for walk-able restaurants. Fish cafe/restaurant has nice outlook in the morning for breakfast. Interconnecting room had some noise transfer. Helpful and friendly staff.
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05 April 2017
Service was great, lobby and restaurant were wonderful. The room was clean and comfortable. Magnificent views.
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17 March 2017
Amazing service. All staff extremely friendly and very helpful first and foremost. Location and standards of Hotel 2nd to none. But the people/staff who work there putting their guests as top priority make this one of the best hotels I have stayed at anywhere in the world
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13 March 2017
Hotel at the harbor. Room comfortable clean and spacious overlooking the water. Staff courteous. Good location for finding restaurants or enjoying a water breeze.
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14 January 2017
HONEYMOONERS BEWARE! We stayed here on our wedding night. My wife came in her wedding dress and I was in my suit. The concierge made no fuss over us and didn't even try to upgrade us. The room was underwhelming and quite dated. The only 'special touch' in our room was a small decorative chocolate. My wedding shirt even went missing and it was a nightmare to get them to investigate. Apparently it 'disappeared' from the lost and found and they had to refund us the cost of the shirt in the end. Our advice: don't stay here for your wedding night, if at all!
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