About
Location :
Added by Jopie, at 17 October 2016
Gallery
Add missing information
15 Reviews
-
25 November 2017
Pros: Great hotel. Friendly staff. Very helpful for excusions and travel arrangements. Wonderful breakfast. Cons: Breakfast was the same menu for the 8 days I was there.
response / report this review -
08 November 2017
The Apollo was a lovely place to stay on the outskirts of Amsterdam. Very comfortable room, excellent breakfast, helpful staff. About 15 minutes to the centre.
response / report this review -
23 October 2017
My last stay in this building led me feeling it was one of the best hotels in its category in Europe- the service was incredible - sadly I have just had once of my worst experiences.in memory. The hotel has been re-branded, renovated, and what was once one of the best hotel experiences in Europe. A series of basic errors and mishaps have led me to believe this has now been destroyed. I was responsible for taking care of a group of 21 people travelling with me. The reception wrote the wrong number on my rooming list, resulting in the bags not going to the correct room, hence no chance for then to change before going out for dinner. They took it well. No big deal you might say, until later that evening, another hotel guest walked into their room!!! The reception had double allocated the room! The same guests no longer felt safe in that room, and so packed up and took another room. When it came to making arrangements for a pre-arranged dinner on our final night, I found it difficult to speak to anyone who was definitively in charge. First one person, then another. None were able to find the agreed contract for the dinner. In the end, we re-made the agreements and I then had to explain it to multiple staff members. Aaaargh!!!!! Pretty young things, dressed in tight jeans, all clueless of what it takes to make a great hotel run smoothly and not a whiff of anyone in charge or in control. Fortunately, the concierge staff have remained the same and are solid and ever helpful.
response / report this review -
20 October 2017
Yes I scored 5 stars for a non 5 star hotel, reason is the little things that they got and did to really earn that! Some of the reviews were mentioning some construction noise which was minimal during my stay at IBC trade Show, but everyday they would leave something on my table to really leave a smile on my face! Breakfast was just right with all what is needed for someone to stay fine until the evening. The boat transportation and bikes are an added thing that they really impress their guests with. The location on the canal is amazing especially that view in the morning. Restaurants are also quite impressing with the food quality and drinks. Finally the staff are quite friendly and they would never attend without a smile on their face! It’s a really peaceful and nice hotel to stay at especially for trade shows in the same area.
response / report this review -
15 October 2017
My payment was missing and it took half an hour to fix I thought. The next morning during checkout, it still wasn't fixed. Also we had to go back to the reception 3 times to get a working key for the right room (twin bed) while it was requested during the booking. The hotel and rooms look nice and clean though. The breakfast was good.
response / report this review -
30 August 2017
Very nice hotel with friendly staff and authentic original decor in main building. Rooms in extension block nicely refurbished, if a bit on the small side. Breakfast okay with great bread and cold options but slightly disappointing hot options.
response / report this review -
18 August 2017
Such a lovely place to stay. Friendly staff, wonderful room. Bed was super comfy and very clean. Would recommend the room.. the restaurant was far to pricey.
response / report this review -
26 July 2017
The recent renovation of this hotel has made a huge difference. Rooms are stylish and the views over the water are great. The staff seem happy and motivated, I will happily return to this hotel.
response / report this review -
19 July 2017
Rooms are comfortable and clean and staff are friendly and helpful. We saw someone get in trouble for smoking in the room and setting off the fire alarm, so don't do that! (They made it very clear in the room contract, so no excuses.) The bikes here are genuine Gazelles and worth the slight extra you might pay compared to dodgy cheap bike hire companies. There are renovations currently but they have not been disruptive. The hotel is in a good location with some great breakfast spots nearby.
response / report this review -
29 May 2017
Overall great hotel! Very accommodating. We were going to miss out free breakfast because wr needed to leave the hotel before 6 am to get to the airport and they arranged to send us a breakfast box at 5:15 at no additional charge. The reason it is a 4 instead of 5 is because I wish they had blackout curtains. We came in May and the sunsets about 10 pm and rises about 5 am. The room got too bright.
response / report this review -
07 April 2017
Great hotel with excellent service! the rooms are beautiful and very convenient.
Very near to all the attractions & the hotel itself is beautifully located on the canals.
In the summer they have a great terrace to enjoy the summer.response / report this review -
29 March 2017
Room is quite nice and clean. Robes, towel warmer and complimentary bottled water are all included. It took a couple tries to get a room that did not have a noisy fan, but I appreciate they were more than willing to accommodate. There are NO snacks available at the hotel after the restaurant kitchen closes, so if you get in late and need a snack after a long flight, make sure to get one at the airport or have one packed. There are USB ports near the desk for charging. The bathroom has a nice frosted glass door, nice fixtures and great water pressure. The location isn't steps away from any main attractions, but getting around by bike has been great. The bike rental is slightly more expensive than other places, but the bikes are very nice and well worth the price. The front desk and concierge have been helpful with all of our needs.
response / report this review -
19 March 2017
The hotel was great with excellent service. The room was clean, nice and had everything you would expect from a four star hotel. It could be better located compared to distance to central Amsterdam. But there is trams to the center with a bit of walking. Can recommend it if you like walking etc
response / report this review -
09 December 2016
Nice place. Door keys didn't work on two occasions. Smaller restaurant understaffed. Bartender was also the waiter, server and had to run food from the main kitchen. He did an admirable job though. I would stay again. No ATM machine as usual.
response / report this review -
24 October 2016
Room was nice and comfy. Breakfast was excellent. View from dinning room but stunning. I would be very happy to end up here with this review. Unfortunately I had lots of problems with reception service. First, hotel staff couldn't find my company's card details so I had to pay with my private card. Than I had to ask for correct invoice twice. And at the and they charged me 50 euros more (as a security deposit) without any information. Luckily after few emails everything was sorted out. But still didn't expect such bad service for 218 euros per night.
Room Tip: go for a room with canal view, they seem to be nicer than ones with parking lot viewresponse / report this review
