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Added by Jopie, at 27 January 2017
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18 Reviews
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13 May 2018
Pelican eyes is beautiful! Very clean and comfy! Everyone was extremely nice, breakfast was amazing, there are three pools, 2 restaraunts, spa and many many steps! It is pricey but in this case you get what you pay for! The only thing that was not good was the lighting on the stairways. Some night it worked then other nights it didn't and it is dark here.
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23 April 2018
Great Hotel , pricey but worthit , it feels like You are in the Stone age. Wiht the most Beautiful views of the Bahia.Two Pools a lot of parking ,Great Service and Nice Staff .
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14 February 2018
I give it 5 stars for the view. The food only gets 3 stars. Beautiful property. We hiked all the way to the top pool only to find out the bar was closed 😭 so we spent our day in the lower pool. Still gorgeous.
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06 February 2018
Beautiful pools with some of the best views in San Juan. If you're just visiting for the day and are planning to drink/eat at the pools be sure to ask if the bars at the upper pools are open before making the long hike up to the top. The views are worth the hike anyhow, but you'll be ready for a drink when you get to the top. The lunch, ordered from the bar, was average at best and not cheap due to the other amenities at the resort.
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08 January 2018
Beautiful place, family friendly! The location is on a hill so you have to work a little and walk a little but the view is worth it and the private environment is so nice and quiet. Just a block from the entrance is the town square/park in one direction and the market a block in the other direction. The location really can’t be beat. The staff does a great job with being bilingual- they are much better than we are! I really appreciated the reliable power and Wifi as we work remotely and need internet to run our business. We would definitely come back.
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05 January 2018
Resort is at the up on the hill, get views but it has its down point,
1. Hotel offers nothing but sleeping accommodation, there is nothing to do at the hotel.
2. I have been here 3 days and 1 of the restaurants they offer has been closed.
3. We were put in the back of the property and you need to get picked up and dropped off.
4. The shuttle service is spotty, some times they get you and times you have to wait 15 min for a ride.
5. The breakfast is poor, cold food when it arrives and you could find better choices on the outside.
6. Nice rooms but it comes with its ups and downs.
7. Half the staff do no speak English,
8. Would I stay here again, answer no there are better choices if you want to get out and about. To many stairs and they have nothing to offer but free rides to hour room. No hotel entertainment, nothing to do on your down time.response / report this review -
28 November 2017
Good view. Slow service
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10 October 2017
View is fantastic but food need improvement but the view was worth it.
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25 September 2017
This place is AWESOME!!! Receptionist Super nice, the gentleman who showed us our room super helpful and attentive, the restaurant server very prompt and friendly during dinner and breakfast, all the guards and parking lot attendants super nice too.Cooks and bartenders like WOW!!! the food excellent and the cocktails to die fori am coming back for sure 😁😁😁
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17 September 2017
The view, the place and the local is great
But poor service. I had recieved the room almost 2 hours late.response / report this review -
13 September 2017
At Pelican we stayed at Casa Russo. We checked in at about 2:30 pm, and then left for town. At about 5:30 pm we came back and the house was warm, even though both the downstairs and the upstairs ACs were at max (as left by the bell boy). My wife called reception and the lady said that a repairman would check the AC in a few minutes. At 7:30 we went back to town, and I stopped by reception to ask them once again to check the AC. We returned at about 8:45 and the house was still warm. I called reception again, and the lady said that the AC had been checked and it was fine, which was untrue. Finally someone came to check the AC at about 9:25 (almost 4 hours later). I got a call from reception that a card in the AC was faulty, but they were unable to replace it (after they had lied that the AC has been checked). They offered another casita but we declined as it was very inconvenient, because it was late and we were tired. They should have repaired the AC or move us when we initially called 4 hours earlier. Fortunately it was somewhat cool outside, and we managed to sleep with the windows open.
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14 August 2017
Beautiful views as it states in on the website, however the service is remarkably poor. There were insects and ants crawling around the room, and the shower head was broken. When we ran out of clean towels, we called the reception only to have them not deliver. This happened multiple times.
Once we came back to our hotel after walking and exploring the town, we discovered bird poop on our bedsheets, AFTER they had been changed. Our A/C broke one night and we were miserable. They ran out of pool towels one day at 11:30am and said "sorry we don't have anymore," forcing us to drip dry.
All in all not the 4 star experience we were hoping for. I was torn between a 3 star and 2 star rating, because it's probably a 2.5 star but because of the horrible pillows that are so hard and uncomfortable, I went for a 2 star.
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29 April 2017
Wonderful villas with a views and breezes to match. Shuttles will ferry you up and down between the main lobby area and your villa. Does have WiFi however spotty it may be. AC and hot water also are hit or miss, but overall definitely worth an extended stay!
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26 March 2017
The spa, poll, and pool service is really great. Some of the best views of San Juan del Sur. A relaxing place to spend the day while sipping cocktails by the pool and there's usually howler monkeys in the trees nearby!
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22 March 2017
Incredible boutique resort up on the hillside with an incredible bay view from the infinity pool!
Wonderful food served from the bar with flowing margarita's and beer!
Great experience!response / report this review -
02 March 2017
Big resort with awesome infinity pool with view over San Juan Del Sur. Pools are available for everyone. Very nice for the sunset
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26 February 2017
The three infinity pools are absolutely amazing! It has an incredible view of the town. The service is also very good. If you're not on a budget, I would recommend you to stay here!
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03 February 2017
Amazing infinity pool and amazing burger! You should definitely give it a chance, especially after an intense drinking night. You can chill there the whole day just by ordering food or drinks.
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