Name: Ocean Maya Royale
Address: Carretera Federal Chetumal Km. 299, 77710 Playa del Carmen, Q.R., Mexico, MX
Telephone: +52 984 873 4700

Ocean Maya Royale is a lodging, located at Carretera Federal Chetumal Km. 299, 77710 Playa del Carmen, Q.R., Mexico. They can be contacted via phone at +52 984 873 4700, visit their website www.oceanhotels.net for more detailed information.

Location :

Carretera Federal Chetumal Km. 299, 77710 Playa del Carmen, Q.R.

Contacts :

Added by Jopie, at 06 February 2017

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

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Scott M

17 April 2018

Great place to stay for an all inclusive vacation. The property is smaller than other resorts but found that to be a good thing when walking around. The grounds were extremely well maintained. The staff could not have been more friendly and welcoming. Overall a great stay and experience.
Mark Lenheim

16 April 2018

I love this place!!! They treat you so good. My second time here definitely not my last! My parents have been here 11 times. The rooms, grounds and beach are beautifuland the staff is just wonderful. I've been to other resorts in Mexico but this is by far my favorite. I'll be back later this year for sure!and the food is great too!!! ( Did I mention the top shelf liquor? None of that cheap stuff here!)
Kay

08 April 2018

I stayed at OCR for 5 days with my partner, and I must say that it was an amazing experience (we just returned today April 7, 2018). The grounds and the hotel is well kept and full of lush greenery and plants. The food at the buffet surpassed our expectations each day (breakfast, lunch and dinner). The hotel offers a variety of food options no matter your interest. Additionally, the hotel has a variety of entertainment each night as well as activities during the day. This was my first trip to Mexico, and my stay at this hotel has encouraged me to return. Thanks to the staff for their friendly demeanour and welcoming energy. Kay
Rena McMahon

23 March 2018

My husband surprised me with this trip. I loved every second. Our room was great, we had great service, the pool parties were so much fun.Go on the wave runners & snorkeling! SO MUCH FUN! I love that it is adult only.My suggestion: Buy into the privilege package, it is well worth it! You get a nice wooden bracelet, your own waiter on the beach, your own snack shack, 24 hr room service..etc. We got treated like Royalty! Love this place, it is beautiful and we cannot wait to go back with a big group next time!
Carla Wagner

09 March 2018

This resort is very nice. There is only limited beach area, which could be covered in seaweed, but that is out of the control of the resort. The rest of the grounds are very nice. There is a variety of wildlife to see.

The staff are all very nice and helpful. Never encountered a person not in a good mood!

The food was good, several tasty options! The buffet was good and had a lot of variety. Our favorite restaurant was the Blue Moon. Food was excellent there.

The only downside we encountered was that there are not enough loungers. Most are taken by 8 in the morning. If you don't get up early you may not get a spot near the pools or ocean.
Christina Bessette

09 December 2017

This resort is awesome! All of the staff are extremely helpful and friendly and not just because it's their job. The rooms are well appointed and the facilities are kept clean and we'll maintained. We stayed for 10 days and lived every of them. The beach is a little short on one side but they do an excellent job keeping it clean. I will absolutely be coming back here!
Nadia Jovanovic

26 October 2017

Pleasant environment and friendly staff. Beautiful beach and wildlife. Food is good as well. TV in our room did not work well but we hardly spent any time there. Our room was tidied up every day and I truly appreciated the staff for doing it. Our room was close to the outskirts of the resort which allowed us to enjoy all kinds of anymals. Taking away a point as there was some promotional presentation that we we're pushed to do and when they asked for passports to verify where we are from we did not like it at all but once we explained we are no longer interested they eventually backed off.
Gus Martinz

16 October 2017

Great place to stay. Great staff. Always going out of their way to take care of your needs. Good food, entertainment and a beautiful beach. We are so glad we picked this resort.
Liz Cochran

12 October 2017

This was our second visit to the Ocean Maya Royale. Amazing! The resort is smaller so it's much more intimate. I highly recommend upgrading to the privilege package which includes upgraded alcohol, an extra restaurant option for breakfast, lunch, & dinner, a quiet privilege beach area where you get food and drink service all day and 24 hour room service. The staff is incredibly friendly and accommodating! There are 2 pools, one for the party people where they play dance music and do foam parties with a swim up bar and one that is quiet if you just want to relax. You also get drink service at the quiet pool. We will definitely return!
Christy Shinn

27 August 2017

Just spent a week at this beautiful resort. Staff was very nice and friendly. Pool bar and bartenders were Great! Grounds were beautiful, drinks were great and food was also very good. Room was very nice and clean. Plan on spending 10 to 12 days next time. Thanks for an awesome experience on our first trip to Mexico.
Scott Russell

23 August 2017

Very nice and very well managed. Our room was always clean and well supplied. The restaurants served good food and the staff throughout was excellent. Try 5th avenue in Playa deal Carmen about 10 minute taxi ride (25$) each way. Lots of shopping and food. The hotel staff accepts and prefers American dollars. Bring lots of bug spray and some cash as the ATM will charge a 13% fee (ouch) limited shopping at hotel. Cancun and airport are 40 minutes from the hotel.
Mark Kaiser

20 August 2017

I've only been to Mexico the one time, and this is my first all inclusive I've been to. Had a great time. Clean rooms, friendly service, everything you could expect. The only issue I had was finding the right computer to be able to print Spirit Airlines boarding passes.
Anna Kl

07 May 2017

My boyfriend and I (29 and 23) stayed here in Aug/Sept 2016, and we absolutely loved it. It was slower season so the resort was quiet but everyone was cheerful enough to make it a very positive experience. There are always chairs available at the beach, and the food was immaculate ! (even my boyfriend enjoyed it and he's the pickiest eater i know). The fact that it's an adult only resort made a huge difference as well, - there were no rowdy groups during our time - and many folks were on their honeymoons/anniversary. The staff was wonderful, they try their hardest to ensure that everyone is having a good time. It's a great little resort with lots of life (amazing rooms), and I would never have second thoughts coming back . The only critique I would have is to hold more dancing shows - those were fun.
Jenn Alv

31 March 2017

Great resort with amazing staff. It was a pleasure to meet the hardworking waitresses around the terrace area. But most important, I'd love to mention the entertainment staff. They work the whole day to give you the best vacations ever and their shows are just perfect! Can't wait to be back!
Barbara Anderson

28 March 2017

Went in January and would definitely go back again, staff, food, facilities, and entertainment was excellent and service was first rate. It is a smaller more intimate resort with great gardens and animal life. Loved it.
Grant Hollenbach

03 March 2017

Love this place. Been there twice and would go back again. Food is good and you will have plenty of food options. Views are great and rooms are really nice. Most of the staff are great, except for those who do not like to serve you unless you tip them really well. Don't that stop you from going there, most of the staff are amazing. Plenty to do and I recommend renting a car from the resort and venturing out.
Lisa Valentine

26 February 2017

Beautiful resort!! Rooms, staff, and grounds are wonderful. This was our first trip to Mexico (March 2015) Cons-1-When we arrived, we were told they were over booked and we would have to be placed at a sister resort (Princess Yucatan, which had just recently opened)) for the first 3 days of our trip. We obviously didn't think we had a choice. By doing this, we felt it was extremely inconvenient since we wasted over half of a day of our vacation, being transported from one resort to the other and back again. Not to mention packing and unpacking. Cons-2- beach was very tiny and the seaweed was terrible (not resorts fault) Unless you had privileged package (we did receive this at no extra charge, due to over booking incident) Pros-1- Beautiful grounds, great pool, friendly staff and rooms with balconies are fantastic. My husband enjoyed the food, while I wasn't a big fan of it. I do consider myself to be somewhat of a picky eater. Breakfast was probably the best meal of the day. Having said all of the above, I would definitely consider going back, because we did enjoy ourselves. But I would not accept going to another resort due to the over booking. I only gave it 3 stars because of the food and inconvenience.
Alex Deckert

13 February 2017

My husband and I held our wedding at Ocean Maya Royale. The experience was better then we could have ever hoped for.
There were 22 people in our party with a wide range of ages and there was something for every one. The hotel was very good at accommodating large groups for dinners and the food was excellent!
The actual wedding day went off without a hitch. I worked with Ariadna and she made sure every last detail was taken care of. If we had to go back and do the whole day over again, we wouldn't change a thing!