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Added by Jopie, at 29 January 2016
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10 Reviews
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26 March 2018
The hotel was ok and in a decent location. This hotel is best if you don’t have much money but I wouldn’t recommend a couple or a group of friends to stay there because it’s not worth it. There are no good restaurants near the hotel besides the small restaurant across the street that sells better burgers. The restaurant that the hotel provides is actually across a snall street in a small building. The food was ok but definitely not worth $17. The beds are very close to brick hard and if you were to fall back on the bed you could hurt your back. Also, THERE IS NO WIFI IN ANY ROOMS!!! People have to sit in the lobby to use WIFI!!!
Then there was an incedent where one of the maids stole money out of my purse in the closet. Every day prior to that day I was in the room when the maid came and the one day I left she stole money. I then took it up with the manage EDUARDO and he was very DISRESPECTFUL, didn’t want to help and threatened to kick me out because he claimed I was yelling but there was no yelling. He then said there was a process of checking cameras and deep investigation. However, he refused to check cameras, refused to give me her name, and refused to help at all.
SO I WARN YOU ALL, IF YOU HAVE MONEY DO NOT STAY HERE! IF YOU CARE ABOUT COMMON CURTOUSY, DO NOT STAY HERE! IF YOU DONT WANT TO SMELL SEWAGE ALL THROUGH THE BATHROOM, DO NOT STAY HERE!
(P.s.: The cab to Coco Bongo is 10-15 min and they will charge you $150 pesos and if you stay out till 4 or 5 they will charge you $200 pesos to get back to the hotel.)response / report this review -
19 January 2018
Great hotel to stay! Everything is near! And you don't have worry about anything!
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30 December 2017
Was nice but only 1 room key :/
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27 October 2017
It's a confortable hotel, cheap and clean. A very good option if you don't pay much and you want to stay in the hotel zone
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07 July 2017
I WOULD RATE IT NEGATIVE IF POSSIBLE. STAY AWAY.
Two friends and I were desperate for a room and we came to Calypso hotel because there were rooms available. It was late at night (1:30 AM) and we just needed a place to sleep.
Upon arrival in our room, no lights, air conditioning or electrical outlets were working. We called the front desk (Erika) and she sent someone up to turn on the electricity. We had told the worker that the air conditioner was not working and was advised to wait a while for it to begin pumping cold air. The room was scorching hot- much warmer than outside. We all took cold showers and tried to sleep while we waited for the air conditioner to begin working.
After waiting two hours, we finally called downstairs again about the problem. They sent another maintenance guy up to our room where he tried to fix the air conditioning. After him realizing that the air conditioner was broken, we asked to switch rooms. After FINALLY switching rooms, getting settled in, and getting the new air conditioner in the new room to work, we all went to bed at around 5:30 AM. Being exhausted from a long day, it was unfair to have to deal with this problem.
That same morning we had to wake up at 11:00 AM to check out at 12:00 PM. When we went to check out, I advised the assistant manager and the front desk receptionist of what had happened. I told them that I either wanted a refund, to be able to stay another night (as I was needing another night somewhere) or a deserved discount for another night. Nothing was done. In fact, we were told that we should have left the hotel at 5 AM if we wanted a refund. This seems to be a bit extreme to kick out hotel guests because your guys’ rooms to not live up to regular standards. Where else would we be able to go at 5 AM? We escalated this issue to the manager where we were told (OVER THE PHONE. He would not even meet with us) that all we could have is a free breakfast. We ended up just leaving the hotel and were referred to contact the sales department.
In all- we paid $88 dollars for 5 and a half hours of sleep. As you know, summers in Mexico make it very difficult to sleep without air conditioning. Our room did not even have a FAN to cool us off. The fact that we were mistreated so unfairly is unbelievably disappointing.response / report this review -
01 February 2017
The hotel is really nice in every way, the rooms are well maintained, lots of light and clean. The internet is superb, common areas are very quiet, clean and comfortable. We reserved with food included at the restaurant and the portions are big, the food delicious and plenty of dishes to pick from. The staff is very friendly and will answer all your questions. Would stay again
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02 December 2016
Food is too expensive and not good tasty. Also staff added tip himself as too much for food quality. Hotel is good for stay night.
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15 November 2016
Simple, no fuss rooms with two pools in the back. Great option if you're not looking to spend all day in the hotel. Restaurant is unpretentious and good. Elevator only accommodates four riders at a time so patience is good, there's no safety boxes in the room, they're located down in the lobby near reception.
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05 September 2016
so so so so so bad hotel !!!!!!!!!!! everything bad there , food , rooms , wifi. i recommend for all of the poeple dont go there !!! really poeple belive me .
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05 February 2016
My boyfriend and I had a great experience at the Calypso hotel. The room was nice and big. Everything is nice and clean. We had amazing views of the ocean!!! The complimentary menu was expansive. The best part of the experience was the staff!!!!! I hope you book the hotel and enjoy your stay just like we did!!!!
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