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Added by Jopie, at 29 January 2017
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10 Reviews
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07 November 2017
All around perfection in comfort, service excellence, onsen, location, and quality of kaiseki dinner. Multiple language services were available, although this was occasionally in the way as we preferred to have the information in Japanese or English rather than Mandarin (which we were automatically assigned initially). It would be best to indicate in the booking which language you prefer.
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16 October 2017
Nice service. Nice room. Nice food. Nice onsen. Nice paintings.
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03 August 2017
While the hotel was well taken care of, it was definitely beginning to show it's age. The amenities we're older and some of them were not in working order. The baths were very nice. For the most part, the staff was very polite except but nothing exceptional compared to other Arima hot spring hotels.
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02 August 2017
Great service and onsen spot. Amazing mountain view from the top of the building. Top choice for travelers with family.
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21 June 2017
Excellent food and top service. The rooms are big and very clean. The hot spring spa are so comfortable which we think one day is not enough
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13 April 2017
Very relaxing setting and good onsen with both Japanese and Roman style. The food was also very good with lots of options.
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12 April 2017
High standard. Spacy rooms. Nice outdoor onsen with view. Recommended.
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07 April 2017
The baths made my skin so soft. Only regret is not staying longer!
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05 March 2017
Very large scale hotel with long history. Staff are friendly and some are multi-lingual. Buffet breakfast offer a very wide variety. Advanced massage chair just outside the public bath area is a must-try to push the stress out from the body. It is a bit uphill though but it's acceptable. Like everything in Arima it's a bit of overpriced compared with other hot spring offering similar quality
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05 February 2017
overall our stay in this hotel was very enjoyable and relaxing. The room is traditional Japanese style and staffs are very attentive and friendly. We had dinner in the room and we ate the Kobe beef set.
As for the hot springs, it has three different one ;all come with indoor hot water tub and outdoor onsen tub.
I would recommend to stay in this hotel.response / report this review
