We give this hotel 3 stars for several reasons:
1) They charge for everything including water. Out of our entire 5 hotel trip this hotel included the least with our stay (nothing was included)
2) It was uncomfortably hot at all times in the lobby and rooms. Two couples traveling with us in separate rooms had women which are usually always complaining about being cold, complained about it being too hot.
3) The breakfast was fairly expensive and terrible quality. 4 other hotels on our trip had better breakfast options and two included them for free. They claim to include coffee but getting service to get coffee took 20 minutes and only got one small.
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Would highly recommend staying here. The service and breakfast was excellent. The rooms are large and the house keeping has been outstanding. The location is great as you have the train station a stone's throw. Although a more central location would have been good also it would have meant it being noisy and more expensive for a lower star hotel. We found you HAVE to walk everywhere regardless of where you choose to stay
Hotel was lovely - modern, clean, centrally located. Toiletries were refreshed every day. Getting to the rooms was easy as you could either take the lift or the accessible staircase by the lifts. Wifi generally worked well. The staff were pleasant, friendly and efficient for the most part.
Things this hotel could improve on - (1) there were only 2 English language TV stations and these only showed business news. It would have been nice to have an entertainment station available as well. (2) Breakfast was OK. However, it was the same every day and whilst there was a decent selection I think it should be better in a 4* hotel. For example, there was no juice (fresh or concentrate) just a form of squash. (3) Staff were mostly great but I did have one poor experience with the doorman on duty in the early morning of Friday 6. He ignored me as I looked for a cab, got irritated when someone else tried to help me and then tried to direct me to the wrong cab. I was travelling alone, felt vulnerable and expected to be treated better at the hotel I was calling home for a few days. Still that was my only bad experience with the staff including the other doormen.
Would highly recommend staying here. The service and breakfast was excellent. The rooms are large and the house keeping has been outstanding. The location is great as you have the train station a stone's throw. Although a more central location would have been good also it would have meant it being noisy and more expensive for a lower star hotel. We found you HAVE to walk everywhere regardless of where you choose to stay
We stayed for a week in July. The hotel was welcoming and rooms a good size. We had a family room (so 3 of us in one room) and did not feels on top of each other. The rooms were cleaned well and always enjoyed returning to a fresh, fragrant smelling room. The breakfast buffet was wide ranging and would cater for a variety of needs, although I think the hectic pace and volume of people wanting breakfast at the same time did put a strain on those serving.
Our overall experience was very good and we would definitely stay again when visiting Rome.
Nice rooms for visiting the city. Bathrooms are basic and beds are comfortable. Bar is expensive so would drink elsewhere!
A nice hotel with a good breakfast and very close to the trainstation. The staff is friendly and the rooms are spacious.
Very nice hotel. My sister and I stayed here for our first trip to Rome. Great location right by the metro, nice restaurants around. It's north of all the attractions (Colosseum, Pantheon, etc) so you have to take the metro, a taxi or walk to get to everything. Also they don't have face towels like we do here in the US. So you may want to bring your own. Otherwise very nice place to stay.
If anyone is looking for a great deal on hotels you can check it out on HotelRaven. com Booked this hotel on there and they had the cheapest rates around
Switched here after a disappointing stay at another nearby hotel. We asked to see a room because we were worried it would be as bad as the last place - the only clean room they had was a deluxe one, so they gave us that for the same price. Largest room we've had (out of 7) in Europe, clean and comfortable. Breakfast is tasty and runs for a while. Lobby is beautiful. Location is convenient to the train station, about a 20 minute walk to a number of tourist destinations. Overall, would recommend
Great value and newly renovated rooms. Super convenient location. The staff was very friendly and accommodating.
The airline lost my wife's luggage and their front desk staff were sympathetic to our problem and sister in communicating with the airport and airlines to help us find it.