Friendly staff were so good to me. I arrived looking like a train wreck after a 9 hour flight and a few hours at the Blue Lagoon still way earlier than my check-in time (like 4 hours early) and the girl at the desk just wanted to help, no attempt to charge an extra day, nothing like that, she let me in my awesome room, asked if I needed anything and let me be. Thank you so much! You made my trip to Iceland comfortable and I look forward to staying here again.
We were given a very tiny room. Just enough space for a 2 person bed, a desk, a small closet - nothing more. I read a review where a guest said they couldn't open up their suitcase because there was no space. I could see that. Luckily we only had backpacks or we would've had the same problem. The room was reasonably clean. Walls are a bit thin. The opening and shutting of doors were very audible from our room. There's no blow dryer in the bathroom. I would consider this a place just to lay your head. Staff was friendly, check in and out were very quick and easy, and the breakfast the next morning was good. The price is very good compared to other hotels in the area. If you rent a car, it is worth it to stay here then drive to Reykjavik's center to tour around.
Minimalistic hotel on the outskirts of Reykjavik. Clean and tidy, room is good and bed comfy. Breakfast is continental only and no real complaints. Few little attention to detail points but largely a good place to rest your head. Be mindful though that this 5 miles from downtown Reykjavik and although bus links are very good (bus stop right outside hotel) it will cost you 460kr (£3.50) each way.
Booked through Last Minute, we stayed in Room 302, and our family stayed in 202 and 402 above and below us. Wonderful large rooms in corner positions with floor to ceiling windows. Kitchenette with combination microwave and kettle. Large TV with BBC1, not that we had time to watch that.
Great breakfast which kept you going till way past lunchtime! Packed lunch of a sandwich and juice available to buy for a cost of 5 euros. Or a short walk to the supermarket is recommended for a selection of prepared rolls and sandwiches. Eating out in Iceland, especially on excursions is very expensive and to be honest we didn't have the time to sit and eat, we wanted to explore instead 😁
No hairdryer in room, I took a travel one.
All staff have been wonderful.
Make sure that any tour companies do not confuse your hotel with any other hotel by the same name in Iceland.there are 3!!!! I recommended phoning or e-mailing companies prior to pick up. We used Grey Line and Reykjavik Sightseeing ( booked through Get your Guide, Isango and direct ).
Hotel staff at the hotel were all friendly and helpful in our experience.
Booked through a travel agent so we didn't get a chance to select room type and so naturally we got a compact room. Just enough room for the bed and no place to put clothes. That said the room was comfortable enough and the included breakfast was very good.
Amazing stay . Me and my wife were there for 5 days and stayed on the 3rd floor, the room was amazing and the view was nice. TV had English channels and all appliances worked. Room service did a great job. Breakfast was nice but was the same every day. Staff was not the most helpful, they only recommended tours they got commission on and didn't know the surrounding area well.
Quiet. Clean. Friendly staff. Great location out if the busy city center. Rooms are small, but efficient. Great shower room.
Really excellent hotel. It was a real nice surprise. Lovely sized rooms
Close to Reykjavik on the way to the airport. A lot of parking space available. The room are pretty basics.
Soft bed, good location, great room layout, decently priced, friendly staff
NOT RECOMMENDED - We booked via booking and they gave us the smallest room on earth. See pictures attached in this review. We where 2 person and it was impossible to open the suitcases because the room was so small. Suitcases where normal size. We asked to cancel the room and they told us we couldn´t do it the same day. So at the end we had to sleep and pay 2 nights and then move to another hotel. We paid close to 400 Eur for 2 nights and lost half day of our holiday. Staff was very friendly, but the owners should think more long term and change the smallest rooms to individual, not for 2 people to make more money. I put 1 star because I cannot put 0. Very bad customer experience!
I was not a guest in the hotel but I got picked up at the hotel by bus. During the time I waited, the receptionist invited me to wait inside and offered me to use the restrooms. Extremely friendly and the hotel looked very nice.
Beryl November and huge room, but breakfast in the basement, where you have to clean away your table.
The room was large (maybe the biggest room of our stay in Iceland). It also had a separate shower in the bathroom. Easy to get to by car and clean.
Staff was great. The room was nice but could use some renovations.
Helping everyone, just nice people everywhere.. nothing is too much trouble
Helpful staff, clean comfortable rooms, continental breakfast. The lobby was under construction when I was there which was inconvenient. I will give it high marks when that is done and there is room for a full desk staff that could not fit in the alternate lobby.
Basic but warm and clean with good links into Reykjavik. bus tours stop outside.
Very nice hotel near to a bus stop which takes you to the city center. Friendly and helpful service.
Clean, spacious rooms, comfy beds, good breakfast, what more could you want.
Great value aparthotel. Rooms are a great size, especially the deluxe ones. Continental breakfast included with a fair selection which sets you up well for the day. Free Wi-Fi, free parking, staff were helpful and non intrusive.