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About

Prime Royal Hotel is a lodging, located at Jl. Kranggan No.81-101, Sawahan, Kec. Sawahan, Kota SBY, Jawa Timur 60251, Indonesia. They can be contacted via phone at +62 31 5355155, visit their website www.primeroyal.com for more detailed information.

Location :
Jl. Kranggan No.81-101, Sawahan, Kec. Sawahan, Kota SBY, Jawa Timur 60251
Added by Jopie, at 15 November 2012

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24 Reviews

  • Anonymous
    21 May 2018

    Good food in here, Looks elegant but actually doesn't too clean, bad connection (Wi-Fi) at first floor

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  • Anonymous
    02 May 2018

    Nice hotel with good food and reasonable price

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  • Anonymous
    09 March 2018

    This hotel is masked by great pictures but once you stay there you will soon realize the signal is terrible for a mobile network and the shoddy WiFi will leave you irritated. No towels were replaced so I had to embarrassingly call to replace them after having a shower. I also asked numerous times for an iron and was told 12 hours later that they only had 1 working one and that it was in use. I went to a meeting with wrinkled clothes. When I went for breakfast it was all cold and the staff porter was sleeping at the welcome desk. I am very disappointed with my stay there. I didn't get an apology even after complaining 3 times. Avoid avoid avoid.

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  • Anonymous
    18 February 2018

    Budget hotel room rates but facilities like upscale hotel. Distance to airport quite taken a time but you enjoy the view of city.
    Good breakfast spread and adequate swimming pool for kids.
    Clean room and toilet although we check in earlier the house keeping did great job.

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  • Anonymous
    03 February 2018

    From the doorman, bloon, receptionist bodoh, too many customer complaint the room remain untidy even asked or informed since morning 1030, until 1700 necer clean.

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  • Anonymous
    27 November 2017

    I got the pool view room, it's very nice because my children anytime can take a pool

    But the building was little old maybe it can be nice if make a little renovation

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  • Anonymous
    26 October 2017

    Love the simple yet comfortable ambience it offers. Although it is not so big, but it has the elegance you need to hold some formal occasions. They have a very well maintained facilities and amiable staff. The rooms are clean and neat.

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  • Anonymous
    28 August 2017

    It's a good Hotel and suitable for training students

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  • Anonymous
    03 August 2017

    Nice place with good price 😘

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  • Anonymous
    01 July 2017

    Good service, clean room, free snack, delicious food

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  • Anonymous
    05 June 2017

    A value hotel. Good service

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  • Anonymous
    27 April 2017

    Old hotel that has been upgraded. Big room at cheap price

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  • Anonymous
    15 March 2017

    Place is fine for budget hotel, but some staffs need more hospitality practice

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  • Anonymous
    27 January 2017

    Clean rooms good ventilated corridors but meals not so good

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  • Anonymous
    21 January 2017

    Located in the center of surabaya, comes with affordable price and a lot of parking space. Unfortunately the breakfast is not my favourite one.

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  • Anonymous
    06 December 2016

    Very relaxing place. Have balcony on every rooms, not to spacy but still good. Bathroom is clean but sometimes clogged. Cozy neighborhood.

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  • Anonymous
    22 October 2016

    Every room have balcony and 24 hour hearing traditional music, very cozy there

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  • Anonymous
    12 October 2016

    Checked in 22.00 after a long drive..and I forgot to bring my wife's medicine, but the security guy helped me to go to drug store immediately..really appreciate with the respond..will come back again..

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  • Anonymous
    03 October 2016

    Chip, clean and homey

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  • Anonymous
    03 April 2016

    Good hotel

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  • Anonymous
    23 March 2016

    There is a light outside the door that is activated when put the card key inside the room. That's mean everyone know if you are inside or outside the room.

    That thing harm the privacy of the guests and it's the first time I see this type of surveillance in a hotel!

    The internet hasn't worked for all my stay!

    Other than that, the room are dirty, the air conditioner release water on the floor and the area around is degraded.

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  • Anonymous
    14 March 2016

    Nice room and services. But, the WiFi wasn't working and so complicated to set it up. Drainage in the bathroom was also somewhat clogged, so when I took a shower, the floor became flooded. I hope this hotel can be better in the future.

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  • Anonymous
    29 March 2015

    Nice Hotel with different concept

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  • Anonymous
    22 November 2012

    Ngadem dulu

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