I went to Grand Mercure Jakarta Harmoni to attend a wedding. This place has good and friendly services. The food i ate at the wedding is sub-par with other 5 star hotels i ate at. While the food is not bad, it certainly is below my expectations for a 5 star hotel.
Mostly in line with brand standard, even if country and cultural factor change a little bit the Mercure experience. In any case, peoples are absolutely kind.
The lifters management is a real mess. You can easily waste 10min before to go in/out.
During my stay, wifi was not working. Really inconvenient for foreigner visitors.
Nice 4-star hotel in North Jakarta, but not too far from the Central business district. The amenities are alright. Gajah Mada -- an older middle class mall -- is located across the road and accessible by a footbridge. McDonald's is just 50 metres south of the hotel. The WiFi didn't work during the last 2 days of my stay. 😒 Staff is friendly and courteous. Check-in and out efficiently. Didn't eat there so can't comment. Welcome drink (non-alcoholic) was a nice touch.
Grand mercure Jakarta is one of a hotel in Hayam Wuruk street. Strategic place, comfortable loby, nice restaurant, nice breakfast, enough elevator, good swimming pool for adults and children. The room is quite comfortable equipped with shower bath, separate shower, wastafel and toilet. There is minibar, water heater and instant drink, cable TV and huge single bed. Mostly nothing special but this is a recommended hotel in North Jakarta.
Nice place for meeting, amazing rooms, pricey but ver nice indeed
Visited this hotel for couple times on weekend. Spacious room, nice amenities, and various breakfast choices! If you don't find your favorite food at the hotel, just go outside and you can go to McD or food courts inside mall on foot. Recommended 5 stars hotel at Harmoni.
It is definitely a five-star hotel. The room is spacious, sophisticated, and beautiful. The food is delicious with different choices from traditional to modern. The staffs are nice and helpful. Just perfect.
The Hotel is good. Staffa are nice. And my 5 stars given for the breakfast. This hotel's breakfast is excellent with many kind of food you can choose
You can choose India, Indonesia, Western, Chinese and Japanese food all you can eat. Also some fruits and juices.
Nice and friendly reception staff upon check in and check out process. All staff really welcome us , when we are arrived and enter the lobby. Welcoming by a nice door girl also. So satisfied with this service.
Nice hotel. Great staff and good attitude. Comfortable bed. Good spread of breakfast
I give 10 stars. Great place. Nice and clean. Friendly environment. Food also great. Room service is excellent. I would love to come again.
Super fancy hotel. Love it. The food, the room, everything ♡♡
one of the best 5 star hotels in jakarta, spacious room space, bed yanv soft and comfortable. the food was very tasty. although the price is slightly more expensive, but enjoy the experience of sleeping there.
Good place to stay as it is in the center, easy to be reached. Near to mall, and nite cullinaire spots. Good rooms and restaurant,
I stayed here on Wednesday to Friday for business. Location is very strategic to my client's office at Thamrin. Excellent facilities and service. Breakfast is good, room is clean, staffs are helpful and friendly. I extended my stay and family joined me on weekend. Easy access from/to airport and Dunia Fantasi amusement park and Ancol. Close to Monas and museums. My family was very happy. Just need a little more attention to taxi service. Definitely will come back later.
Good hotel, staff are very helpful and breakfast is great. Room depends on what type do you order, but mostly quite luxurious.
More than 2 weeks stay here and very satisfied. Professional service. Love the food for breakfast and restaurants also (dim sum). The atmosphere of the room is nice and comfortable
I just attending a product launching & demo from one of my supplier here.
Can't review about the room, but I can say its easy access to anywhere in town.
Located in the center of Jakarta (across Gajah Mada Plaza) so near to Halte Busway.
They have few banquet/meeting rooms, not quite big as BIG room but moderate I guess Coz this hotel still new (not more than 5 years I think) so everything still shiny 😂
For the food, its good As this one is a 5* hotels
Just beside a big main road. Lots of food around. Quite accessible. Hotel is ok.
The hotel is good. But laundry is not parfumed. Room cleaning is late. The menu is not variative.
The laundry service is not really good. The menu need to be improved. Location is good.
Elegant, affordable, not so good for restaurants as food is just average
Good hotel close to center city, walk-able to National Monument if you are ok with the heat. In-room facilities are a little aged, but only if you do a deep inspection. Excellent and attentive staff and security.
Is new budiness hotel located close to Harmoni area, nice room and services
Spectaculer food at the resto.. accor group hotels always brought some joyful experience
Nice new hotel but not near anything interesting. Rooms are nice and some airline carriers put their staff here too. I notice tour groups too.
the room is standard. Food is good. The staff also nice. The restaurant not so big, like not enough space for people walking. Sometimes too noisy sound from the street.
Parkirnya gampang.
Tempatnya mudah dijangkau
Pelayanan ramah.
Harga sesuai dengan kualitas.
Kamarnya bersih dan rapi.
Nice place, nice room with hospitality and variery choice menus for breakfast.
Love this place.
Overall this hotel is great. Theyre furniture very good maintenance, clean, nice lobby, quiet, great staff. I think for the value compare the facilities and all what you got is worth.
Nice comfy room with interesting bathroom with "full view/height" glass window! Well trained, friendly & attentive staffon all levels. Will definitely return-stay here on next visit! Keep up the great job! Cheers!
Great location. Good service. Bed is great and has great shower. AC is too cold. Tv is too small for 4 stars hotel.
Accor has a poor loyalty program.
Fancy hotel with great facility inside. The staff was very nice & friendly. 👍
helpful and friendly staff, so clean and nice place with a strategic location, have a several type of room
Attentive and friendly staff. Complete breakfast buffet set. kind of boring though, but its okay since I stay here for a total 7 weeks here last year. Small swimming pool but its perfect for chilling out after a workout on the free gym, then use the whirpool, and have a nice massage afterwards..
Excellent. They took care of me. When there was a plumbing fixing, my room was upgraded with no extra cost. Well done
No one helps when arrived! When you look for good hotel with good service look for another one
Good location , clean room and nice food
Location is very good, a lot of food around here. Hotel was quite clean and modern. Access to this place is near busway station
Great hotel
Good ambiance
Clean
Friendly staff
Nice place for stay and meeting.
Good price nice room
Fantastic location
Good, clean and relatively new hotel. Located in the city center, walking distance from the Monas and right next to a Transjakarta bus stop. The pool is very nice, but the sauna/spa complex next to it advertised rather questionable 'massages' late at night.
Good location , clean room and nice food
Duluxe room is pretty huge, the bathroom also huge but to bad it doesn't have bathtub with all that space. Breakfast tasted mediocre, would've give 5 star if it was good