I was looking forward to staying there when I first corresponded with the hotel manager via email. I was impressed by his swift response and efficiency at how he arranged my ferry booking, hotel accommodation and land transfer. My heart sank when I first arrived at the hotel as it appeared tired and worn out. Besides the lukewarm reception I received when I checked in, I was utterly dismayed by how clearly I could hear the TV next door as well as bad karaoke singing from the main hall just within a few minutes of settling myself in the room. The condition of the bathroom also left much to be desired judging by the cracked sink and stained bathtub. The breakfast spread was rather disappointing as the food was mostly not covered and as a result, exposed to the atmosphere. A lesson I acquired from this experience was not to trust every positive review posted on TripAdvisor and to exercise better judgement instead of going through another regrettable episode again in the future.
ballroom nice. idk bout room other flor but room in the basement is 2.5 stars, the bathtub save it. lunch ok, dinner ok, breakfast need improve. service very nice
1st time here. Just my luck book for Deluxe but got promoted to junior suite with nice view. 👍💖 Best place for those wish to relax. Friendly staff & breakfast not bad. Although far from shopping mall still free shuttle service provided.
Amazing hotel but didn't stay there. Went there for a Frens wedding. Amazing view of the whole of batam
Old building Not too sure what is the owner wants with the interior Mixed all element starting from lobby The club is usual, the view of Batam is great
Room is spacious but there is roaches in the toilet. Not for fussy guests. Overall, a fair hotel.
The hotel is on a hill top with some rooms having a great view. The room is spacious and clean and the staff are friendly.
The view so cool when hang out in the cafe, can see Batam from the high place
Quiet yet good view and facilities
Nice hotel, abit far from city area. Nice view! Professional staffs! Not that expensive but overall everything NICE👍
Beautiful view of Batam, good customer service, and comfortable and clean rooms. The staff are very friendly and the swimming pool and hot tub is the best in Batam.
Great views especially at night time. Clean pool. The gym can be improved. Quiet place but not so accessible.
nice place for taking rest. great of views, you can see sparkling lights of batam city in the night from the hotel.
Hotel with Nice view' of Batam City, located with one of highest spot at Batam island.
Best places to stay..quite
nice view from the hotel, room a bit old though
Can see Batam centre and nagoya
Good view. Hotel still maintained
I recommended this place to everyone!!
Excellent service and facilities!!!
Restrooms wash basin clogged.No lift to basement floor B5.Balinese Massage is good
Love this place since the last revamp and renovation in lobby. Room rates are acceptable for such a great scenery and facilities. Best to eat would be the shangrila restaurant on 3rd floor, upon which they usually serve for wedding banquets. Parking can be difficult to find if there're events.
Nice hotel with nice hills view of Batam.
Very iconic place when i saw it first time come to batam
Awesome View
A place with view n trill.
Nice view from the bar. The waiter and waitress there is nice also. Be careful for woman.
highest hotel in Batam. You can see 40% of island from this hotel
Excellent, nice view