It's not my first time in Indonesia and especially after being many times in Bali, I decided to stay this time at Aston Kuta Hotels & Residences and I can describe this experience as delighted in three senses: client oriented, devotion for details and a wonderful hospitality with a truly dedicated profesional staff.
My expectation was never low as the rates are quite high and I truly believe that I received what I paid. Every single person that I met through the entire stay were extremely polite and friendly, always ready to fulfill my needs and even going above my expectations.
From the check in, until the departure I was always greeted with a sincere welcome. Excellent and friendly service by all staff members all through the hotel. I want to take the opportunity to let every staff of this hotel know what a pleasant time I had. Thank you very much again for the wonderful and awesome hospitality.
I was amaze with the staff attitude where they possess professional, polite and patient attitude towards a huge crowds of people with calm. The room given to us was big and clean. Staying here for 4 days and the cleaner are willing enough to clean up our messy room for the whole 4 days. Thank you Aston Kuta for serving the best hospitality for my Bali experience.
Start with clean area, warmly greeting and helpful security guard. Nice atmosphere Lobby. Warm smile receptionist. Very comfortable room. Bed and aminities are great. Nice view of pool..simple but calm.
Positives:
Great hotel, location is just 3-5 minutes walk to beach.
Quality of hotel is great. I would recommend this for famalies. Thier breakfast buffet s the best you can get in Bali. We got special vegetarian food for breakfast.
Can improve:
Our check in took almost 40 minutes, though we have requested a non smoking room while booking, it got delayed.
For some reason they said my credit card did not work, but I never had a problem with it while eating and shopping after checking into the hotel.
Their kids club was not big but definitely,a great adder for people with kids between 6-8 years.
If you are with kids who can walk around, this is the best place.
With wide selection for breakfast. Their rooms is very nice too. They also have a big swimming pool. Their staff are kind too. I'll come back for sure.
Enjoyed my weekend so much. The room's quality is pretty standard for a hotel, but the wifi is insanely good. I also loooved the breakfast buffet or dare I say, endless buffet. So many variety of food to pick, you guys! The service is good, the security is also good.
Definitely recommend Aston Kuta Hotel & Residence for a high class but affordable stay in Bali.
Absolutely amazing hotel and staff were brilliant. World class people and service.
I congratulate Aston Kutayou have gone that little bit extra on training your staff. They were 5 Star
I will return for a longer stay next time.
Thank you all for a really lovely experience for us. Yumie, my lovely partner loved your hospitality and politeness.
It's not my first time in Indonesia and especially after being many times in Bali, I decided to stay this time at Aston Kuta Hotels & Residence and I can describe this experience as delighted in three senses: client oriented, devotion for details and a wonderful hospitality with a truly dedicated profesional staff.
My expectation was never low as the rates are quite high and I truly believe that I received what I paid. Every single person that I met through the entire stay were extremely polite and friendly, always ready to fulfill my needs and even going above my expectations.
From the check in, until the departure I was always greeted with a sincere welcome. Excellent and friendly service by all staff members all through the hotel. I want to take the opportunity to let every staff of this hotel know what a pleasant time I had. Thank you very much again for the wonderful and awesome hospitality.
Wonderful experience during my stay with family. Room is clean. the pool is awesome. the location is close to the airport and near Kuta beach and main areas.
Good location for those who want to be near both the beach and "the action". Rooms are nicely laid out and pool area features a swimup bar. Large lobby features a restaurant and bar area.
Within a 10 minute walk are many restaurants and a shopping mall that includes a large and well stocked supermarket and a Starbucks. There is a food court with many options and, for those rainy days, a cinema showing English movies.
The hotel has a private beach area that can be accessed by taking a regular shuttle bus.
Hotel is within a 10 minute drive of the airport. This property is a good balance for beach and active evening life.
Quite good hotels, nice service, medium prices, bathroom slippery, nice room, nice breakfast
Dirty rooms and sheets. For me hygiene is most important, especially in hotels where so many different kind of people stay and do stuff and let me tell you its not hygienic at all. Cleanliness is an issue here.
Good.. Neat nd clean.. Hotel staff is too good .. You have to take Aston kuta for your holidays..
Good food, best acomodation, near to Ngurah Rai airport
First time stay at Aston Kuta Bali and was very impressed. My wife and I were made very welcome upon arrival and were very well looked after during our stay. I will definitely stay at Aston Kuta during our next stay and shall strongly recommend it to all my family and friends.
Thank You to all the staff at Aston Kuta and a special thanks to David and Kristine.
Regards
The hotel was very neat and tidy. It is worth for the price. The breakfast is excellent. I will surely recommend for all my friends who will be travelling to Bali.
Great location being 7mins drive to the airport and close by to kuta. I would recommend to those that are looking for a clean hotel at an affordable price. Note that this isnt the 5 star luxury hotel.
Accomodation is hassle free and the room where i had was cozy and i never encountered any problem. If you just want sleep it away from an adventure this is the place.. The food was also great.
Nice place, and very comfortable room. All serve its excellent..
Convenient location. Close to Airport and City Centre.
Very good staff and amenities as well as big breakfast spread.
Good food for Sunset Ngabuburit and good value for money. Nice place facing to the ocean, nice staf. Will try again.
Excelent Stay at Aston Kuta Bali, warm and nice friendly staff, very good location near the Jerman Beach, good neighbour and quite area. Excelent Breakfast and love the Maumere Dance every morning at resto.
Yes it was very clean hotel to stay , rooms, location, breakfast every thing perfect.
Staff was very nice definitely I recommend for stay in kuta
The room was spacious, the food was amazing but the atmosphere of the alley and the room was old and lil'bit fusty.
The location is good. just 5 minutes walk to enjoy sunset at the beach and 7 minutes walk to Lippo Mall.
For kids, they have kids' club and kids' pool, my son really enjoyed it much.
Goor and friendly hotel near the AirPort and near the beter shops. (Lippo)
The staff is really committed and very kind.Excellent room service and views from the hotel is good.Location- Close to the airport,beach and mall.
Rooms are quite comfortable.
I stayed at suite class room, overall the room was nice and clean, the bed is comfy , the facility like tv that has all channels opened, the toilet has enough space. The view of the room was also nice, directly to the pool. The access to airport is short, only take 15 minutes and the environment was quite to have relaxing time. The breakfast has many variety menu that can be choose. Need to improve in the facility in the toilet, as i entered i don't see any shower cap, cotton bud. The size of bed would be nicer is it was larger than the superior/deluxe room, as this is a higher class than both of the room. The hair dryer can be taking off from the toilet as i found it was to risky from safety aspect to dry the hair in the toilet. Overall i would recommend this hotel for my friends
staff were friendly and fulfill what we need, got free upgrade as well. The breakfast needs more variety, menu on second day is pretty much the same as the first day. The bfast and dinner buffet were ok
Needs separate smoking area, as lots of guest smokes in the public area such as swimming pool
Comfy bed and 5 mins walk to beach
Its a Wonderfull place to visit Best service. Come with family or friends And enjoy Bali from here
Near the airport, clean and comfort. But quite far from shopping center or tourism sport.
Just went to check out for a future stay and the place looks clean and comfortable. And it has a pool bar with happy staff.
Best hotel..very near the the shore.
clean and calm. All nearby restaurants are good and veg/non-veg is available throughout.
This hotel is expensive. But seeing from their location near pantai jerman just a few minutes away, and not so crowded especially at high season, so that you wont be trapped by traffic jam like legian street, this place is equal to the price. Its not that far from legian street also, and this one is family friendly because its far from night club. Love it
Lovely place and short distance away from bustling kuta town. Suitable for family.
Rooms are older but clean. Location is very convenient nice restaurant near by.
I really enjoyed my stay at Aston. Great environment, mouth watering breakfast with varieties daily, friendly staff, great service, clean room and on point 👌🏻👌🏻. If my husband and I decide to visit Bali again, Aston will be our first preference.
nice hotel.. and very recommended for you .. near with kuta beach
this is recommended to you oooooo
The staffs are nice and very friendly. Food are great in the restaurant, must try the Oxtail Soup if you're staying there.
Good and cooperative staff. Nice pool. Great food, may need some improvements on the breakfast menu, though. Very close to airport, suitable for a layover or travelers with tight schedule. Close to Kuta entertainment district. Walking distance to Pantai Segara.