About
Location :
Added by Jopie, at 23 February 2017
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Gallery
Add missing information
13 Reviews
-
08 November 2017
Rooms are good but service is not.
At check-in I was told that breakfast costs 23 Euros if I book immediately and 28 Euros if I decide the following day which was unusual enough. Than the next day I was offered to book the breakfast at the reception for 23 Euros but my credit card got charged 28 Euros. At the same time my colleague was informed that breakfast is included.
It is not about the 5 Euros but about the chaos at the reception.
Also it is negative that you have to pay a 50 Euros deposit at the check in for the mini bar.response / report this review -
06 November 2017
The rooms are comfortable, as are the beds (this is a big deal). Bathroom nicely appointed, with extras like nail files, cotton swabs, shower caps. If your booking includes breakfast, well, you will have difficulty deciding what to eatseriously it is ridiculous. Oh, and the coffee is incredibly good (for those of us for whom that is important). Staff is first rate.
The citizens of Budapest remember that they are from one of the great cities of Europe and the staff here will make you want to come back.response / report this review -
21 September 2017
From check in to check out we were treated like special guests. We were totally surprised to be chosen "Guest of the Day". Special upgrade and a free drink & appetizer were absolutely enjoyed. Concierge went out of their way to make sure everything was right and helped us make plans for the day. The room was outstanding, the views were beautiful.
response / report this review -
16 September 2017
Room is spacious, clean and comfortable. Breakfast was delicious, and the service from the staff was generally very good.
However, while the senior staff in breakfast were very nice and attentive, some young staff in breakfast may need more polish and training. They seems not proficient enough to attend customer needs as quick as it requires. I encountered one incidence in one of six breakfast I had: I haven't finished my food and just walked away for a minute to grab a juice. When I returned to my seat, the staff already cleared my plate, cutlery and coffee. The hotel may come out some good ways to prevent such cases for single customer.response / report this review -
09 September 2017
The staff were super welcoming, making us immediately feel at home. Special attention was given to our toddler, with a treat upon checking-in and a teddy bear in our room. They also have an amazing bubble bath package for kids, making bath time fun. Overall we were extremely impressed with the service and amenities of the hotel.
response / report this review -
08 September 2017
Very well decorated and good safety since you couldn't get to the rooms without a hotel card. However there were some "night workers" outside the hotel who approached me so I would not return with family/children. This is obviously no fault of the hotel so I have no complaints about the services I received. The rooms were spacious and luxurious feeling.
response / report this review -
29 August 2017
We had an extremely pleasant experience staying at the Sofitel This is an Excellent hotel located in a great location. The staff was exceptional. They were very helpful and provided great customer service.
Its a beautiful hotel. The breakfast had tremendous variety of items.response / report this review -
26 July 2017
Our stay in a corner suite was everything I expected and more from Sofitel Chain Bridge. The hotel staff that I encountered throughout my stay were all professional, efficient and personable in all the transactions. The buffet breakfast room was excellent as well as the selection and quality of the available food selections. The suite itself was well designed with an extremely comfortable bed. For the most part it was well sound-proofed, which given its location was needed. My single criticism of the room was that some of the furniture was very dated and did not conform to the quality image of the suite itself. And lastly, I really liked the entire lobby atrium experience including the glass elevators. A great visual treat with an airplane hanging from the ceiling. What's there not to like about that?
response / report this review -
09 April 2017
Stay was ok. Rooms are a bit old fashioned compared to the lobby decor. Bed was great but pity I had to trade twin beds and couldn't get at least a view (but I guess you pay what you get). Staff were friendly. Zoltan at the bar was great and the lady who checked me in - forgot her name :(
response / report this review -
06 April 2017
We had room 814 with access to the club. The staff (Kata, Anna and Nicky) were so nice and helpful, it was like staying with family. We were made to feel very welcome. It is the staff who make a hotel special so thank you all so much for making our stay there very special.
response / report this review -
04 March 2017
As usual.
Excellent hotel with warm welcome. Rooms perfectly maintained
Beautiful pool
Amazing breakfast
All is more than perfect
Love this hotel and location where I have the chance to stay quarterly per yearresponse / report this review -
03 March 2017
Very nice, wonderful view of the Danube River and The Buda hills Palace complex and Chain Bridge. Viking Cruise terminal is across the street. Easy walk to Parliament Building, Central Market, and restaurants along the river. Trolley terminal is nearby. Hotel has a fantastic breakfast buffet, pricey but ethnic foods from all over the world. Worth having at least once. The restaurant is very good to for dinner.
response / report this review -
02 March 2017
Good location near chain bridge. Rooms comfortable but a bit tired. Bed very comfortable which is a signature sofitel benefit. Bathroom lighting needs improved as shower cubicle almost gloomy due to no lighting overhead. Front of house staff and bar staff very helpful. Breakfast staff very impersonal.
response / report this review
