Very good hotel. Rooms are nice and have AC which is a huge plus when it's 35 degrees and very humid outside. The pool area is very nice although the sunbeds could use a little wash. Everyone working in the hotel is polite and very friendly. We asked to refill our water bottles a couple of times and were met with big smiles.
Few people speak English but they were patient enough to take the time to understand our Spanish.
There is a supermarket nearby and the island of Flores is just a short walk away. You can also be picked up from the hotel to see Yahxa and Tikal.
The experience was excellent.
The hotel have a good customer service.
It is in a strategic location, near the Isla de Flores and airport.
Not a budget hotel.
One of the nicer hotels in town with a pool and view of the island. If I were to do it again, I would probably go for less nice accommodations to stay on the island.
Great hotel, nice location near shopping center
Nice, relaxing and quiet. Great view of the lake!
Clean, right in the lake in Flores. Nice restaurant with local flavor. Good prices.
I liked it, it's a good hotel outside Flores. It is walking distance from the island. The food was good also the restrooms. It has a nice view toward the island.
Grande hotel in stile coloniale davanti a Flores, la nostra camera si affacciava sulla balconata corridoio senza alcuna vista sul lago ed il passaggio degli altri clienti davanti ci ha costretto a tenere le ante chiuse. Arredamento essenziale, piuttosto trasandato, biancheria consunta, asciugamani scarsi , persistente odore di muffa nella camera. Wifi non funzionante. In Guatemala abbiamo trovato 3 stelle migliori.
Good location and excellent staff. Only cabeat is the noisy road infront of the hotel.
They have trouble confirming online booking and payment I had to call my bank to cancel my online payment and pay up front. But other than that is a nice hotel with really good room service
Nice place to spend a vacation.