About
Location :
Added by Jopie, at 25 February 2017
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Gallery
Add missing information
10 Reviews
-
05 December 2017
We were rather disappointed in the hotel, largely because the décor in the rooms was so out of keeping with the elegance of the building. Also, the shower and toilet were in little cubicles in the bedroom, and the doors did not close properly, so this compromised privacy. There was no stand for a suitcase in the room, and no easy place for a suitcase to be placed on the floor. The floor in the toilet was dusty. There was often no drinking water in the foyer, or in the room. It took about 5 minutes for the water to get hot in the shower in the early morning.
There were no English/USA channels on the TV, and although we asked for this to be looked at, the technician could not make the TV work properly.
That said, the staff were very friendly and fetched water when asked and the breakfast was excellent.response / report this review -
16 October 2017
Perfect location, with a stop for the hop-on, hop-off bus very close. Walking distance to many of the main attractions. The park opposite the hotel is a perfect bonus, if you want to experience Madrid like its permanent residents. Very friendly and helpful staff. Room was very good as was the bed and linen.
response / report this review -
13 October 2017
Had a wonderful stay. Staff was extremely helpful, check-in and check-out very fast and efficient, ready to meet any requirement, offering help even if not directly asked.
Personally I would prefer to have a gym on the premises, but having Retiro park just across the street really makes this unnecessary.
Location is absolutely fabulous, right in the center, close to literally all city attractions (Prado is just around the corner).
Keep up the good work!response / report this review -
11 October 2017
Overall, the hotel and rooms were very nice and clean with a modern style. The room we stayed in had a Juliet style balcony. The staff was friendly and helped provide suggestions on things to do and see around the area. The location is key – the hotel is right across the street from Retiro park. The hotel provided us with bicycle rentals, free of charge which was very helpful to explore the park since it is so big! I wouldn’t recommend riding around the streets as it gets very busy and cars are speeding. The hotel is a short walk away from Starbucks, cafes and restaurants. The airport is also very close – about 20-25 minutes away. I would recommend staying here or the sister property which is located around the corner.
response / report this review -
18 September 2017
We had the junior suite room. The corner balcony was fantastic. Nice size room and comfy beds. And it is really easy drive to the airport. Also the staff gave us a really great dinner recommendation.
response / report this review -
13 April 2017
Overall great experience, wonderful location. staff was kind, friendly and always trying to please any need we had. We had initially received a room that was not of our preference and was not what we had requested when booking, staff was great making the arrangements for us to have another room the following morning.
response / report this review -
12 April 2017
Myself and my wife found the hotel to be perfectly suited to our stay. We were looking for a place close to the galleries and gardens which was clean, friendly and quiet. On all these criteria the hotel more than met our expectations and needs.
response / report this review -
10 April 2017
Very nice hotel very well located. Quiet and confortable even been in a avenue with some traffic. Fantastic breakfast.Would return for sure.
response / report this review -
15 March 2017
What a fantastic Hotel in a fantastic location near the city centre. Very friendly staff. Modern and clean decor. Good sized rooms (ours had a great view over the Retiro Park). Well stocked bar. Would definitely recommend, and use again.
response / report this review -
04 March 2017
A great, nice hotel. The room was large and comfortable, the breakfast wonderful. The hotel has a great location, very close to the city center. Loved it and will go back.
response / report this review
