Great reception staff. Nice rooms and good breakfast.
Great hotel suitatuited near to train and tube. Staff very friendly with very well fitted bedrooms. Cannot fault it.
I’ve spent 4 weeks at Swissôtel in the past 2 months. When I come to swissotel I know I can relax. I love this hotel and it’s my favorite place to stay in Berlin. The breakfast buffet is excellent. The rooms are nice and clean. The workers are extremely friendly. The executive lounge is also excellent. The bar is also nice to hang out at with a nice drink after a long day. The gym could be improved.
After a little mix up where we were put in a room that hasn’t been cleaned yet - we got a nice business style furnished room with a view. Personal highlight was the breakfast with fresh tea in a pot and a great selection of food. Highly recommended.
I have not had a better welcome from a hotel. The amazing Carsten guided us through the hotel and the local area like we where part of his family. To spare over 30 minutes showing us the local attractions on a map. Then it all turned bad when they didn't give me a wheelchair accessible room and I couldn't have a shower. They offered a free breakfast but then charged us €60 for it??????? Then another €30 Euro!!! I rang them to ask why but still on my credit card. They still it was "Generated by the Computer"? Don't know why they offered a free breakfast for the room not being suitable and then charged €90?????? Don't go there!
Excellent service and fantastic location
Good location for most areas of Berlin. Very nice rooms and very good service. All people speak good English.
This is only my opinion, but it is the correct one!
Was here in a business event, great conference rooms and spaces. The guy in the bar was super great with good sense for service. The breakfast was great and a lot to choose from. Did not try to eat dinner there.
Mixed a fantastic gin and tonic in the bar! Staff were exceptionally polite and helpful spending time to direct us to interesting places in Berlin by the best routes.
I stayed at the SwissĂ´tel for one night due to familial reasons. I found the staff incredibly friendly and helpful. The room was clean and very comfortable. The breakfast buffet offers many options; it was even hard to find things sometimes, it was so big. Of course, I didn't spend enough time to properly evaluate the hotel, but my short time there was extremely good for what I paid (90 euros)