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About

Hotel Sevilla is a lodging, located at 1 Del Malecón, La Habana, Cuba. They can be contacted via phone at +53 7 8608560, visit their website www.hotelmercuresevillahabana.com for more detailed information.

Location :
1 Del Malecón, La Habana
Added by Jopie, at 28 December 2016

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19 Reviews

  • Habeeb Mukasa
    30 April 2018

    Hotel Sevilla in Havana, Cuba is one of the few places where you can get wifi. 1 hour of wifi is 2 Pesos.
    There is also a live band on occasion. It is a very nice chill spot.

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  • Michèle Engelmann
    30 April 2018

    Exceptional bad service and prices that are soo overpriced, it's a joke.
    Don't bother staying there.

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  • Mohammad Jamei
    21 April 2018

    Staff are helpful but given that it's Cuba, half the things in your room won't work. This is what's called a Cuban 5 star hotel.

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  • Mirva Nevalainen
    27 February 2018

    Nice hotel with good atmosphere. Live music in a lobby bar. Clean rooms, however can be a bit noisy occasionally. :) Location is great.

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  • Lazaro Oquendo
    04 February 2018

    Historic Hotel with beautiful live music daily. Rooms are okay, bathrooms are small but useable.

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  • Wailim Ho
    27 November 2017

    Good attempt to keep international service standards. Basic hardware while service can be improved. Has excellent live performance at the lounge. Should tie up some transport service to pick up guest arriving from the airport, will save guests being hustled by the airport taxis

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  • Zoltan Szemes
    22 November 2017

    Very small rooms. Not in good shape. The walls and doors a paper thin so you can hear everything that is happening in the lobby. Won't stay there again. Expensive for what it is.

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  • Bettie Dillon
    25 October 2017

    Just returned. Loved this hotel with its cultural roots. Air-conditioned, rooms clean, staff friendly, very helpful. We stayed on 7th floor with lovely view. This hotel is within walking distance to many restaurants, Hemingway haunts, markets, opera house. 9th floor with open French doors to balcony. Open patio bar/restaurant. Best Pina Coladas ever!

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  • Jose M Caballero
    18 September 2017

    Live music is excelent, rooms and swiming pool is good, but wi-fi a bull-s..t

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  • LB
    17 August 2017

    A real mixed bag.
    The good: brilliant live music in the small courtyard.
    The bad: paid for wifi, didn't work, non-refundable. Also they charged us 3 times (for 3 different amounts :-/ ) and we had to liaise with our credit card company to arrange refunds.

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  • Martha Suarez
    05 August 2017

    We loved our stay,was a great week.The staff was outstanding,extremely helpful in helping us to resolve our issue. Our son Ramses,has a special condition:autism, and all the staff was extremely understanding, friendly,and lovely with him.He loved the environment and the staff, specially the front desk 's girls and to Alberto,the trunk hotel.The breakfast, excellent.Thanks for your hospitality.

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  • Justin Schrump
    10 July 2017

    The staff in the 24hr cafe are a poorly trained. Clearly they do not understand the concept of tips mean good service.

    Hotel room has subpar A/C. Am i itchy?
    They take credit cards in bar if low on Cuban pesos. Food was not bad. Wi-Fi okay.

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  • Thilina Jayatilleke
    27 June 2017

    Great location, cool courtyard with music, good cocktails. Rooms are big and clean. Awesome view from the 9th floor restaurant. Location of "Our man in Havana".

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  • Tali Tsukerman
    24 June 2017

    Great history to this hotel. Love the view from the window. Great breakfast. Enjoyed the swimming pool. Friendly staff.

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  • Kunal Kapoor
    09 April 2017

    Location is great, walking to most of the central/old Havana. Close to Capitol. Rooms are not as nice for the price we paid. Long wait for elevator. Nice bar/patio area always live Cuban music there. Most of the lobby staff speaks English. Breakfast included was average.

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  • Amber
    02 April 2017

    This is a wonderful, historic hotel. We loved our stay. The staff was outstanding. We had a travel issue upon arrival, and Gerardo, in hotel management, was extremely helpful in helping us to resolve our issue. They have live music and dancing day and night. I cannot recommend this place enough, if you are looking for a real taste of Cuba. It's centralized location is perfect for sightseeing, and interacting with the people. We absolutely loved our stay. If you are looking for a resort vacation, in a brand new hotel, this is not the place for you. But if you want to see the real Cuba, you have to stay here.

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  • William Murray
    19 March 2017

    Great lobby, nice buffet breakfast and horrible rooms. Music in lobby all day and mimes for breakfast. Staff is friendly. The bulbs were out in both bedside lamps and for three days I requested new light bulbs to no avail. The TV remote had not worked is so long that the batteries were leaking. The mattress was so old that my back -which I never have a problem with - hurt the entire three days I was there. The sage in the middle of the mattress has about eight (8) inches. The hotel is extremely costly because of the location which is excellent. The walk to the Ernest Hemingway's haunt, the Floridita Bar is just a five minute walk.

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  • Aaron Comminos
    14 March 2017

    the toilet did not work in my room. I paid over $300 a night here and I thought we had clogged the toilet. We had to complain 3 times before someone even came to the room, when someone finally did she did nothing. turns out it is standard operating procedure for the maid to throw chemicals in the toilet to unclog it when she makes up the room. the toilets just don't work and they have no intention of fixing them so plan on using the bathrooms in the lobby and by the pool. i was also blatantly ripped off by the restaurant in the lobby, make sure you get everything that you pay for and you pay for only what you got. also 2 of the elevators did not work the entire time, we had to use the service elevators instead - i suspect this is always the case as well.

    the pool is beautiful.

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  • John Costa
    04 January 2017

    Great old hotel. Breakfast was great. I got a free upgrade to a larger room with access to the roof-top restaurant, which had beautiful views of Havana. The elevators were always acting up and the wifi is terrible, but this was a great place to experience the city. The lobby always seemed alive with music. Great location too.

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