About
Location :
Added by Jopie, at 05 January 2017
Gallery
Add missing information
7 Reviews
-
26 October 2017
Absolutely still one of the best hotels in Shanghai. Location is perfect, service is relatively better than others. Breakfast is good.
response / report this review -
24 September 2017
The hotel is nice, very comfortable, multiple restaurants available in it, great gym, location is between the Bund and People's Square, that's convenient. The breakfast buffet is impressive and really good. I don't put 5 stars just because of an incident. I have indicated in my booking that I will arrive at around 9am, and I would need and early check in (as I wanted to shower after 12h flights before to go to the office). But the room was not ready. The only solution they propose was to pay more for an upgrade, but why should I pay for their mistake. So I had to shower at the Gym with my suitcase, not possible to have an iron if we are not in a room after one hour the room was ready.
response / report this review -
20 June 2017
I'll start with the good. The room service menu has a very wide variety and the service from the staff has been up to expectations. The club lounge breakfast is also better than expected.
Unfortunately I can't stay here. The Internet speed is abysmal (see screenshot). It's slow for servers in China but once you point it to anything outside of China it drops to unusable speeds.
The air conditioner controls in my room are broken and couldn't be fixed. When set to 25 degrees the result was 22 and when I increased it to 28 the temperature dropped to 21. I even tried to switch it to heater mode 35 but it remained at 21. After calling maintenance, they set it back to 25 and said to wait. Half an hour later the temp stabilized at 23 at which point I just gave up and put on a sweater.
Some of the equipment in the gym is starting to rust and break. They also split up the strength and cardio equipment across floors so you have to go up and down if you like to do both and for some reason they only make you check-in for cardio.
The following are minor annoyances but still noteworthy given the price of this hotel. The room service food quality is inconsistent even for the same dish. I suppose it depends on who prepares it that night. There's no master room control so you have to walk around the room to turn off all the lights. The hot and cold faucet knobs turn symmetrically so it's easy to overheat if you forget that clockwise=open on the hot side. There's no accessible HDMI input jack and it's wicked hard to find the TV side jack since the TV is recessed but that's not really a problem since the Internet is too slow to watch anything.response / report this review -
26 May 2017
Nice location, services can be improved, an ideal weekend getaway.
response / report this review -
14 March 2017
The bars at level two are runs by kids. Non professional staff. Please get some professional senior to run it. Don't need to keep pulling your blouse. It's impolite. Contact me thru email if it is not clear.
response / report this review -
12 March 2017
expensive but great stay. closer to the bund area. walkable to the river side.
response / report this review -
12 January 2017
This place was awesome. The rooms were beautiful. The breakfast buffet was unreal.
response / report this review
