nice and quite hotel . it's rooms are clean and big
Great experience really a 5 star hotel. Comfortable room and excellent service. Food at the resterraunts is great.
“Convenient 5 star hotel at north side of the bund”
location is very great, 3 min walk from HaiLun metro station, where you can ride for 2 different lines;
Not far of drive from the bund and PuDong and Shanghai city center;
Facility is with 5 star Sheraton standard, and well maintained
Room is spacious and neat;
but this hotel already been existed for quite a few years, so not the most modern decors;
Swimming pool is broken, and during our stays there's no sign of repairing efforts,
Price is in higher side, and service is adequate, but nothing spectacular
Generally it's an adequate high-end hotel with satisfactory convenience.
Super comfortable and very luxurious stay. Felt very pampered. Buffet was quite good too! Right in front of a subway station as well.
Place is ok. Just that they give better treatment to foreigners. I look like a local, so service is only ok
Great hotel with 24 hr. Gym and indoor swimming pool.
As good as it gets. Fantastic hotel with service to match.
Good hotel. Nice quality. Not the best location.
The building is gorgeous and the rooms are really pretty. but this hotel is just not Sheraton standards.
- While you are in China and its understandable that the standard in service is different for Chinese than westerns but still a Sheraton.
- People in the reception are are just so not welcoming. They look lost a little. Presentation is also not great.
- Room service is terrible. Food is not Sheraton standard. Trays are old and cheap.
- Door man are useless.
- pros: Nice building, nice rooms. big lounge but the food was not great. Location is not the greatest but you are close to mtr. Problem is when its raining. no taxis.