This hotel is the biggest joke in the name of 5 star hotel. A total rip off. Imagine paying close to 100 euros per night and not even having an Airco. At the middle of night, its 25 degrees inside room, I call the support staff to say that A/C is not working, their reply A/C is working fine, 25 degrees is a good temperature to sleep so if you are feeling its your problem. You may open window if you wish, we cant do anything. Of course opening window made no difference at all! Staff and services suck big time. I wonder on what basis did they get 5* status.
Dont get fooled by 'majestic' entrance, you will surely find much better hotels in the neighbourhood in similar price range.
I was able to check in early, the room is very spacious, and the location is great.
I booked this room for one night only due to my morning flights to home.. I dont even know the services. But, overall the interior is really representing the 5 stars hotel. Comfy bed, soft carpet, big screen tv, and free snacks!
Tarieble attitude. When I arrived they immediately offered me upgrade the room for a high cost. I refused ANF they put me in awful room. Small and in maintained.
It wasn't 5 stars hotel room maybe 3.
Yikes ------ terrible decision. Hotel needs a LOT of help. Breakfast was really bad, bugs flying around the food & very few options. Hope you want orange juice for drink, because they offer nothing else except lemonade. If you need something (like iron, phone charger, adapter) take LOTS of Chinese dollars because you literally have to RENT everything there. We left after one night & moved to hotel next door (best decision ever). Hopefully all the construction inside (that was terribly loud all day) will really help this hotel. Never again for me.
Nice central location in Downtown Shanghai very close to Najing road plenty to do around in busy Najing.
Very poor choice in terms of value for money. Extremely well located if you want to hang around in the center of Shanghai, however the overall performance of the hotel was closer to a hostel than 5-star one. Dead slow internet, construction works going on midday for renovation, HORRENDOUS food topped with rude staff. What more do I need to say?
Breakfast wasn't really good. Few nice options but all in all not even worth paying for.
Location is really good. In the middle of Nanjing Road (Touristy shopping street). Walking distance to BUND, Old City and People's Square.
Entrance hall leaves a nice first impression. Rooms could be brighter and more modern. Bathroom could need a little more care.
All in all, not a bad option. I'd try another option the next time,