Stunning simply stunning. Upgraded to a junior suite with lake view!!
Lovely accommodations! Nice staff. Luxurious rooms with stellar views.
A quite phenomenal hotel with quite phenomenal service. Nothing was ever too difficult. Thought having to pay extra for bikes was a little cheeky given the cost of the room.
With all the luxuries and amenities on offer, you really have to spend a few days at the hotel to properly appreciate it all.
No doubt that it's a beautiful luxurious hotel with the best location in town. However, the rooms are small. (If it's a lake view room then the view + balcony makes up for the size)
It's a few minutes walk from everywhere in Lucerne. The train station is just opposite and there's a car parking available (not free). Good customer service.
Best hotel! The hotel looks luxurious and impressive inside and out, themed of the last century. Nice and courteous staff. Cozy and thoughtful service. Rooms are spacious and clean, the bathroom and all the equipment in the room looks new.
Exlensive and with poor breakfast. But the room are very confortable.
Beautiful building and great location. The restaurants are all professionally staffed and serve great food and beverages. Don't miss the piano bar!
I can't say that something has made me particularly the unhappy with the hotel. However, when you compare this hotel to the other 5 star hotels in the center of Luzern, you will certainly notice that the level is lower in terms for example interior or experience and politeness of the stuff in the hotel. However, National pricing is always on the same level in comparison to the other 5 star hotels.
The Grand National Hotel in Lucerne is absolutely beautiful and is perfectly located for everything you want to see & do in Lucerne. The amenities are world class and the staff is friendly and professional. The concierge, Florian, is the most accommodating and knowledgeable ever! If you want elegant old-world charm with all the modern luxuries & conveniences, stay here and make fantastic memories for yourself!