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Added by Jopie, at 09 October 2015
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6 Reviews
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05 April 2017
Took my men's bulova watch in as I could not get the "day" to change. Other than that, the watch was running perfectly. The estimate came back that the "movement" needed to be repaired and it would be $180.00 with a 20% discount. I declined and took it to Hammond Jewelers. There it cost my $70.00 to clean it and the day now changes and the watch is perfect. Do NOT take your watch to this place for repairs.
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22 February 2017
The sales associate Ben Seger was super helpful! After trying to get a new band for my smart watch at Best Buy with zero help or input from their staff I took a chance a walk into the store. Who would've thought Watch it! could have what I was looking for. I paid less than similar watch bands online and he even sized it for free. Great service for conventional watches and smart watches. Thanks again Ben!!
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25 October 2016
I have a huge watch collection absolutely love watches I took four of my watches there and all them fell apart would never take a watch there ever again the lack of customer service and the lack of everything is pretty disgusting and then they charge me for the parts that fell off when they forgot to tighten so it was a waste of time and money never go there ever I can't believe they sell watching over $600$ WASTE OF TIME!!!!!!
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06 July 2016
Wife went in to buy me a watch. She was sold a made in China watch for 200+ dollars and was told it was better than the watch she came in for. Went to return it for a G shock and employee tried convincing me that G shocks are all made in china when they are actually Jap movements. Completely disinterested staff when it comes to customer service, both staff where hiding behind computers until i found them to ask questions. On top of that there selection is brutal and they have nothing but out dated products. Employee then showed me a ltd edition citizen for 1000+ dollars and when i said no thanks, his response was "did that price scare you off?" (the reality being i have 2 ltd edition citizens both of which crapped out on me within 2 years of purchase) After the garbage service I asked for my money back and was told only store credit or exchange! What a low rent company, crappy staff, poor selection and a used car lot mentality when it comes to customer after care. Old staff and ownership where way better.
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05 November 2015
Got my watch sized here by Michael. He was friendly, efficient and he did it very quickly. First time here and I was happy with the service, and the price was great!
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16 October 2015
Worst store, buyer beware!!! I bought a watch here with a Kids Loss warranty. This was the whole reason I bought that particular watch. When my child lost his watch, I went to redeem the warranty but was told that sorry, they were mistaken, it does not have a warranty. They would not replace the watch, even head office refused. Instead I was offered a discount on another watch. Why would I give more money to this company? Sneaky people.
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