About
Location :
Added by Jopie, at 07 January 2017
Opening Hours
- Monday 9:00 AM – 6:00 PM
- Tuesday 9:00 AM – 6:00 PM
- Wednesday 9:00 AM – 6:00 PM
- Thursday 9:00 AM – 6:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday 10:00 AM – 5:00 PM
- Sunday Closed
Gallery
Add missing information
14 Reviews
-
30 November 2017
5*
Interesting thing happened. I left a 1 star review for this place [realy bad in store experience with unrespectfull cashier - see at the end of this review] and received a call from Vistek next day. The lady on the phone said that they saw my review and the cashier is a new guy and they will train him (I'm not sure how you train somebody to respect others though). She apologized for my experience. She didn't ask me to delete or change my previous review, she just called to apologize and ensure me that they will try to prevent similar situations. I DO LOVE THIS KIND OF COSTUMER SERVICE. I am giving them 5* now, but I still keep the 1* review. Therefore, as I have to combine these 2 experiences in 1 review, I give 3* and keep both reviewed here.
1*
I was renting from Vistek. Placed the order, got a call in about an hour, confirmed the order and was told the total price by the guy from Vistek. Everything was well till then. Then I went to the place and was charged price double the one I was told on the phone. When I got to the rental place and said to the guy that a VISTEK REPRESENTATIVE CALLED AND TOLD ME THE PRICE (CONFIRMING THE PRICE FROM VISTEK WEB SITE), and the one I was charged now is exactly double of that price, the guy at the counter just looked at me like on idiot, and said "he was wrong. you have to pay this price". I said again that the price on their site, as well as the confirmed price of the guy on phone was half of what they want to charge me, got absolutely same answer. Nothing like "our apologies, probably the guy on phone gave me a disinformation". Just "does not matter, pay what I charge you". DO NOT RECOMMEND THIS PLACE!response / report this review -
24 November 2017
Pretty average camera store, I’ve been coming to this location for 5+ years. None of the products on the floor have prices, it’s a bit hard to browse and compare. Staff isn’t overly
friendly. Vistek will do in a pinch, but the city has tons of better options for rentals and sales.response / report this review -
16 November 2017
Updated my review. Went in to purchase an item that was cheaper somewhere else. Ask if they matched the price, and they said on some cases. Well they did. I do wish they placed prices on things, but I gotta tell you, they have a great selection.
response / report this review -
11 October 2017
Staff are incredibly knowledgable, friendly, and patient. The store is massive, a playground for enthusiasts and the product variety is incredible. Products you can't find anywhere else, Vistek stocks it. And the prices are reasonable too. Free parking in the back and beware it's not the easiest place to spot from the street.
response / report this review -
28 August 2017
Think twice before you buy anything from vistek.
They don't offer price drop protection. Should have bought my stuff from Best buy.response / report this review -
25 August 2017
I have been going to Vistek for 15 years and there has never been a point where I was disappointed. Every staff member has been more then helpful and friendly. I continue bringing my business here because of that service and suggest it to anyone unfamiliar with their location. I big shout out to Anthony in the pro lighting department as he has been a major influence on my decision to bring all my photography related business to Vistek. He has never pushed me into products I don't need and is always suggesting ways I could increase my level of professionalism without spending large amounts of money. That is a lost trait in many retail stores. Keep up all the great work Vistek!
response / report this review -
20 August 2017
Large selection of photography and videography equipment housed in a three storey shop. The repair and service centre located on the third floor is obscure to find but not obstructed with the staff there quite knowledgeable and helpful.
The products sold here are more gear towards professional photographer rather than enthusiast. There is little selection towards people with active lifestyles (action cameras). The video floor level focuses mostly on professional equipment and niche drone markets.
The entire building is wheelchair accessible but the repair and service centre might be a tight turn for anyone with a motorized chair. For those bipedals, you have access to a brightly lit spiral staircase with banners covering a lovely view over the railing.
In short, it's a camera store that would rival other local shops. However because it's mostly pressing mid and high range equipment, not the best place for a beginner and economical shutterbugs.response / report this review -
20 July 2017
Outstanding service. They are incredibly busy at times but they are stated to handle the rental demands and manage everything quickly. The rates are great for rentals.
response / report this review -
01 June 2017
I called in to ask if an item I wanted was in stock and I was told by Peter that it was indeed and said he could put it on hold for me until I got there. I did and I was immediately greeted and Peter helped me with my transaction. He gave me some advice on the product and it was much appreciated. Transaction was pretty smooth.
response / report this review -
04 April 2017
Really cool store with a family feel. The service is great. If you are looking for a camera they really know their stuff. I dealt with Henry on the top floor great guy really made me feel good spending over $3k.
response / report this review -
27 March 2017
Go to camera store for serious camera gear in downtown Toronto. It wont have the cheapest gear, but it has the best selection of the best gear. Talk to Henry on 3rd floor if your looking for DSLRs or DSLR accessories. I've bought all of my gear through him, and I always feel well taken care of. Honest and great person to talk cameras and photography with.
response / report this review -
30 January 2017
I called the store to see if I could acquire a Wacom tablet. Over the phone, they told me the wrong pricing and specs of the device. That was the first warning. I asked if I could pick up the 16" model because it was on promotion with a free keyboard. They said they have quite a few in stock. Drove an hour to Toronto (and an hour back), they didn't even have it in stock, misidentifying it for something else. "When you get more in stock, can I still get the promotion since I came down all this way?" Nope.
Thank you for wasting my time.response / report this review -
22 January 2017
I rent and purchase photography related items on regular bases and I really like their service. The store is very big and clean. Stuff always look busy but very friendly and knowledgeable
response / report this review -
14 January 2017
Nice multi level camera store with lots of selection and lots on display to try out. Friendly staff that isn't too pushy. Free parking is nice too
response / report this review
