They put a phone on hold for me while I came down to pick it up!! Saved the last one on the whole island for me ! So all in all fantastic service great staff thanks !!
Not happy with Staples return policy. I spend thousands of dollars in this store (personally and professionally) and wasn't able to return an unopened laser printer cartridge for a printer that died. Was hoping to exchange it for the cartridge that I need for the new printer, something I'm sure would be no problem at Canadian Tire or Wal-Mart (because I have had similar experiences with no problem), but they weren't able to help me. If I ordered it online, the return policy is 30 days so I am out of luck there as well. Unfortunate as I have always been 'Staples loyal'. Not feeling that the relationship is mutual today
People were friendly but didn't have what I wanted in stock. Tried to order using their online system but the scanner to pay for the item wasn't working
A manager named Sharon from the Shaunigan lake location was very friendly and helpful when the self-serve printing station was unable to print my pdf file (?!). A shame the service was not operating as advertised, but Sharon's customer service skills smoothed everything over nicely.
Good selection of laptops and accessories didn't buy this time, but the staff were very helpful with advice. Will return to shop!
Printer prices are amazing if you watch the flyers. Great selection of office supplies and electronics. Non - commission staff.
Good for office and printing supplies. Knowledge teck staff.
staff was helpful but i purchased some locker stuff and the mirror had two huge scratches in it very disappointed. Also just noticed that the white board didn't have a magnet on the back and the whiteboard marker that came with it is dried out.
Purchased a replacement plan for a computer chair. When I tried to use it (2 months before the expiration) I got a run around. Was told to call a number, they told me they were going to send someone in a week to "attempt to fix it for me". That is NOT what I payed for! I payed for a replacement plan that specifies the chair will be replaced entirely. I ended up going back to the store a few days later and spoke to another staff member who replaced it directly for me in store. Staples, train your employees.