Andrew Kourbanas was great. Very knowledgeable and patient. Straight shooter, doesn't beat around the bush. Doesn't try to talk you into any decisions you aren't comfortable with. He took the time to explain every last detail about the car when we picked it up - even connected my phone for me. Would definitely recommend him to others.
I recently leased a vehicle and it was a great experience from the moment I walked in until the moment I left with my new car. Everyone at the dealership offered top notch service, I had the pleasure to deal with Sam who was very knowledgeable about the vehicle and was honest about what mazda has to offer. Also, in comparison to other dealerships in this class, this one definitely has a really nice atmosphere.
Went in to look at a 2018 Mazda 3 GT and walked out completely satisfied! A big thank you to Sam who helped me get the exact car I wanted at an amazing price. Service is amazing very helpful. Thank you again, Sam!
My family and I went to Scarboro Mazda last week to see the 2017 Mazda3. Our sales consultant, Sam Huang assisted us in showing us the car. From the beginning, Sam was very welcoming, friendly and professional. Sam was very knowledgeable about the car and did not only answer all of our questions, but also took the time to demonstrate all of the many features on the vehicle. He gave us time to test drive the car and never once pressured us. Sam was honest and showed great appreciation towards his customers, helping us get a decent price on the GS model. On the day of our vehicle pickup, Sam met with us again to go over the car and ensure that everything was taken care of. Since our purchase, he has followed up with us to see how we are doing with our new car. I would definitely recommend Scarboro Mazda if you are looking for a new car. Thank you Sam!
We recently purchased a CX9 at Scarboro Mazda and are very happy with both the vehicle and with the buying experience. Our salesman Andrew was very helpful and a really nice guy and worked out a great deal for us. All in all very quick and painless ! Five out of five!
Had a very great experience at Scarboro Mazda. I purchased my first vehicle and because of Andrew it was a very easy process. He took the time to ensure he found the exact car I was interested in for the right price. He was very friendly and easy going. I would definitely recommend dealing with Andrew if you are interested in buying a Mazda.
A few weeks ago my husband and I went to Scarboro Mazda to test drive the 2017 Mazda CX-5. Sam Huang assisted us and took a lot of time showing us this car. He went through all the details of the car, something a lot of other representatives at other dealerships did not do, and we had gone to a good number of them. He gave us the time to test drive the car and showed us all the capabilities of the vehicle. Sam was pleasant, never pressured us, and really knew everything there was to know about the car. He was professional and really showed appreciation towards his customers, even though we did not end up making a deal that first day. After seeing other cars, we decided to go back to Sam. We didn't make an appointment - we just showed up and Sam welcomed us with open arms. He is honest and helped us get a decent price on the car. We are very happy with our vehicle. From beginning to end, Sam was very generous with his time and shows great pride in what he does.
We recently purchased a vehicle from Scarborough Mazda and had the pleasure of having Sam Huang assist us during the process. From the very beginning, Sam was very welcoming, friendly and kept the focus on finding a car that was “right” for our needs (which he took the time to ask and understand!).
Sam was highly knowledgeable and was able to easily answer our questions and address our concerns. He took the time to explain and demonstrate the many features of our new vehicle through a test drive. On the day of pick up, Sam met with us again to go over our vehicle and was genuinely excited for us!
We are 100% satisfied both with our purchase and Sam’s level of care, attention and support. We would happily recommend Scarborough Mazda and Sam Huang to our friends, family and colleagues in search of a new vehicle. Overall, we dreaded the experience at the outset of starting to look for a new car and Sam made it as smooth as possible! Thank you Sam!
I have had such a wonderful experience in Scarborough Mazda since last week. After a bad accident I need a replacement right away. Sam helped me through all of the process and answered all my questions clearly with useful suggestions. He is such a kind guy with enthusiasm to help you. Sam has showed me his professional and dedicate to his work. Huge thanks to him!
I want to say thank you to Kevin for helping me on finance side as well. I could not get such a good car without your care. Thanks for all your advice!
I wholeheartedly do not believe anyone should bring their vehicle to this place. I will be contacting Mazda Canada's headquarters shortly about this the shady business tactics of this location.
They wanted me to make THREE separate trips to their "dealership" just to cut a set of keys. Scarboro Mazda are nothing but crooks and tried to price gouge me. BRING YOUR VEHICLE ELSEWHERE FOR SERVICE! They had me come in on a Saturday when the key cutting/programming person was absent and had days to communicate this with me, but never did. My key doesn't turn in the trunk hole (which I use every week) and was advised by the technician that the key is most likely not cut 100%. An "assistant manager" says otherwise, that the trunk is the issue and must have "magically rusted in the past 1-2 weeks". They also tried to make me pay for keys that 75% work without letting me try the keys out first. I can only imagine if 6 people showed up the same day as me for the key cutting servicewould all 6 of us be sent home since the key person is absent, without any prior communication? Ridiculous and shameful, not to mention their lack of customer service.
I wholeheartedly do not believe anyone should bring their vehicle to this place. I will be contacting Mazda Canada's headquarters shortly. Should you wish hear my entire experience, please feel free to contact me to hear my full story about this shady place. I still have yet to hear back from the manager after my nightmare experiences 4 days ago, on two separate visits (nearly 4 hours total, including my initial visit where I scheduled to come in 4 days prior, only to find out on the spot when I arrived at my appointment the key technician is absent and there is no alternate person) Now I'm stuck with keys that partially work. I have also started to question the legitimacy of these "5 star reviews". Check out their average review on Yelp which is more believable. I'll bring my keys somewhere else to solve the remaining issue.
I recently had the pleasure of purchasing a 2017 Mazda 3 from Scarborough Mazda. From the moment we walked into the dealership, we felt welcomed. We were patiently assisted in finding the most appropriate vehicle that suited our needs and budget. Sales agent Andrew Kourbanas was consistently both professional and courteous throughout the entire process - which made for a easy decision.
One week into owning the vehicle - I have no complaints - car is driving great.
I highly recommend this dealership and specifically Andrew, in assisting you in your next vehicle purchase. Thanks again for the great service!
I purchased a used 2008 Mazda 3 from this dealership with around 128,000 km on it just over a year ago. Problems arose right away with the car not being able to heat up properly. I left the car with the dealer and was told that they would call me with news of it later in the day. The call never came until the next morning.
The thermostat was replaced and the coolant was flushed but still the problem persisted. It wasn’t until mid-June last year that I took my car to an independent mechanic and found an air bubble within the lines. It was eventually fixed, and the needle ran high several more times after that until the engine light came on daily. The car was on its last legs within 8000 km.
The car had problems starting up since the day I purchased it, yet I was too happy to get it fixed right away. I’d be wary of this dealership as they also refused to fix the antenna on my car claiming it wasn’t part of the warranty. Yet if I’m spending $8000+ on a vehicle I’d expect it to run for more than a year.
I would not recommend this dealer to anyone and I will certainly not be buying another Mazda.
I walked in off the street and was immediately introduced to Sales Consultant Andrew Kourbanas. Andrew is professional, extremely knowledgeable about the Mazda product line-up, has a lot of enthusiasm for cars and is very like-able. He helped us with every concern and question that I had and I had quite a lot of them.
The Scarboro Mazda has available convenient parking right in front, unlike a previous dealership that I had to park a block away on the street. The dealership is clean, modern and spacious. It has an BBB rating of A+ and a Google rating of 4.4/5.0, both great. I appreciated the sound insulation in the dealership's ceiling as I dislike noisy environments. A tour of the building was provided, including the service bay, and I liked what I saw. The dealership also accepted my 15 year old trade-in when a previous dealership would not (though not much was offered for it).
However, I did have 2 concerns about the sales process, Andrew well underestimated the new car's delivery time, but then I didn't need a new car right away. The second was being politely pressured into leaving a sales deposit, that means buying the car, when I wasn't yet ready. A buyer needs to take the time to ensure that it best fits their needs.
Our purchased car was the Mazda 3 GT with the Premium Package, delivered with just 6km on it, and manufactured in Japan just two months before. I don't yet have much road time with the car but am extremely happy with it so far. It's a very fine automobile, no regrets.
If you need a Mazda car Andrew is your Man, ask for him, he'll take delight in helping you through the process.
Recently bought a new vehicle from Sam Huang at this dealership. The purchasing experience was hassle free and he was very informative throughout. He was able to offer me a great price and the deal was sealed during my visit. Delivery was on time and he was once again very thorough. Would def recommend anyone who's looking for a Mazda to go to this gentleman and you will be treated with respect!!!!