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About

Yorkdale Dufferin Mazda is a car dealer, located at 2451 Dufferin St, York, ON M6B 3P6, Canada. They can be contacted via phone at +1 416-789-4521, visit their website www.yorkdaledufferinmazda.ca for more detailed information.

Location :
2451 Dufferin St, York, ON M6B 3P6
Added by Jopie, at 19 January 2017

Opening Hours

  • Monday 9:00 AM – 9:00 PM
  • Tuesday 9:00 AM – 9:00 PM
  • Wednesday 9:00 AM – 9:00 PM
  • Thursday 9:00 AM – 9:00 PM
  • Friday 9:00 AM – 6:00 PM
  • Saturday 9:00 AM – 6:00 PM
  • Sunday Closed

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15 Reviews

  • Kelly Logan
    17 November 2017

    I dealt with Anna Inina and was very happy. I am in the service industry and have very high standards, but was impressed with Anna. First and foremost, she was very friendly and easy to talk to, which made for an enjoyable test-drive experience. Later, there was a little mix-up with my address on the day I went to pick up my new car, but she did everything she could to help me resolve the issue and finish our paperwork in time for me to get to another meeting. Anna also followed up with me a couple of days later to make sure I was happy with the vehicle, and helped arrange a deal for me when I later inquired about snow tires. Thanks Anna!

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  • Mimi S
    16 November 2017

    The experience at this dealership was terrible. The staff was unprofessional and was not friendly. My parents did not understand cars and needed professional guidance, but very unfortunately met a sales who just cared about profit margin.

    He thinks that since my parents paid the deposit its a done deal, and does not really want to spend time to talk to us.

    It was the day to pick up the car, and we asked if they can kindly help us change the tires to our winter tires as winter is coming, and he keep saying that he cannot do it for free. The dealership should really be happy that they have such a dedicated sales who should get 5 stars at keeping their dealership profit in mind.

    He told my parents that the old roof rack can be installed onto the new car, but it was not the case. So we were striving to negotiate for a solution to assist my parents to get a roof rack as we are in the renovation business. I asked if we can meet each other half way and he keep saying about their profits and I only wanted free. It took a very long time that he finally give us 10% off as all Mazda customers gets and install for us. This is a dealership who is not flexible to anything. Run if you can!

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  • FTFF For The Future's Future
    01 November 2017

    Just got my lease renewed. A very friendly and no stress atmosphere of this nice dealership makes me feel confident. Got a great deal and a great service from Tamim! He was honest and helped me out a lot! Would 100 percent recommend his service.
    Alex

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  • Alitha Bee
    21 October 2017

    Great experience. Everyone was kind and welcoming. Tamim was really good with follow up. If he was unsure about something he would find out and get back to me. It was straight talk the whole time and I appreciate that. On pick up day the sales manager didn't forget our faces and came over and spoke to us. That was nice as we weren't left feeling like they just took our money and now don't remember us. Overall, I can say I really would recommend Dufferin Mazda.

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  • Susan Couto
    18 October 2017

    When we walked in to the show room the owner introduced us to the newest member of the staff to assist us. He was most helpful, and made every attempt to provide us with all the answers to our questions. When in doubt he did not pretend to know, he automatically called for assistance to ensure we got the right answer. We already loved the car and we were almost sure it was the one we wanted, but Tamim made our decision very easy. Thank you for all your hard work, to you and the rest of the team.

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  • Debora Figueiredo
    14 September 2017

    Amazing, incredible, impeccable service! I just bought my first car and I am so excited! Almit is the best! They made me feel incredibly comfortable and everything was smooth. Even the finance guy is amazing! I shopped around so much and finally found the right fit.
    Great Job Yorkdale Mazda! I couldn't be happier! :)

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  • Kaustav Kundu
    14 September 2017

    I got my first car here and it was a very pleasant experience. My sales person (Soheil) was very patient with all my questions. The overall procedure was very smooth. I didn't have to negotiate hard and I got the price that I was expecting. So overall it was a great feeling.

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  • Daniel German
    31 August 2017

    Excellent sales team and an acceptable service team. Although they'll service the car, as needed, they won't really address any of the out-of-ordinary requests. For example, I've had a rattle coming from my new car for 6 months. They're well aware of it. Instead of calling you schedule another service appt, they've decided to just ignore the issue.

    Update: After original issues, service manager took a personal interest in my vehicle. Good follow up. Looking forward to a resolution.

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  • Karlee Kusnierczyk
    29 August 2017

    I came in to lease my first car and was helped by Elyass and then Alan. Both were great, but Alan really helped me navigate the process and listened to my concerns. He was genuine and wasn't pushy at all. The test drive didn't feel rushed and I was very satisfied with the process. Thanks so much for the great service - I'm very happy with my new car!

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  • Jennifer Meleca
    08 August 2017

    Ali gave us the most exceptional service when buying our CX-5. He was honest and to the point but most of all he didn't haggle. He is a straight shooter who gets things done as promised. He is very busy so our meetings were usually quick but nonetheless, he always came through above and beyond our expectations. His customer service is second to none. I will be referring potential buyers to him and Yorkdale Dufferin Mazda for years to come. Thank you, Ali!

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  • Steve Clayman
    13 April 2017

    I bought a 2017 Mazda3 Sport (2.5 litre) with most of the bells and whistles. This is my third Mazda3. There were no issues with the last two, and that's what convinced me to buy the 2017.
    As for Yorkdale Dufferin Mazda, I can't say enough good things about my buying experience, followup and the service aspect of the operation. The people I've engaged with have all been knowledgeable, fair and friendly. I recommend this dealership, and do so whenever I have the opportunity.

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  • Mohammad Madadi
    30 March 2017

    I had great experience and very friendly interaction with Mr. Theodore and other gentlemen who are knowledgeable and frankly on their jobs, business and services. I surely recommend Dufferin Mazda to friends

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  • Gean Lion
    30 March 2017

    They ask for a deposit prior to establishing a price point. I was told if I don't get the price point I like they will refund the deposit.

    What's the point of a deposit then?

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  • Varad Thalnerkar
    22 March 2017

    Great experience. All the representatives were very helpful. Kyle, Ali and Manpreet guides me with step by step process to complete my deal.

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  • Rabbinan Morris
    26 January 2017

    Just bought a new CX-5 from Kyle this week. We came in late on a Monday just to inquire about the options available at Mazda, and Kyle was willing to stay hours after closing time to answer all our questions and make sure we understood everything about the car we were buying, and even all the alternative options. When we went to pick up the car, Kyle had set aside a couple of hours to make sure we understood every button and knob on the dashboard, that we had a servicing appointment already set, and that we knew everything about the car we were buying, and what options it offered us. Kyle always had a respectful, helpful and not pushy manner, and wanted to be sure we were happy about our purchase. We were very satisfied with our experience with this Mazda dealership and Kyle.

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