These ladies know what they are doing. Highly recommend for any custom drapery.
I was looking to replace a damaged old curtain rod. I called ahead to make sure they carried the product and what measurements I needed. The women on the phone helped me prepare on what measurements they required and pictures they needed to see. When I arrived they provided me with very good customer service helping me get the right product from my situation. As well helped me find a remedy for broken curtain coaster from an old curtain as well. Very happy with the level of service and friendly service I received and would gladly recommend them.
I called asking for a quote and referenced a photo on their website explaining specifically what I was looking for and the lady on the phone didn't have the time telling me "I'm in the middle of something" Like really?!? How do you expect to make a sale with service like this? What a shame.
Their prices are competitive, and the value is excellent. Sales staff went the extra mile to cover a large amount of detail before closing the deal on our very particular project - curtains for a 40'x12' window. The installation staff was efficient and very easy to work with. Highly recommended.
I went in a few months ago to discuss some window treatments options with the ladies. I had an idea of what I wanted but after discussion with the ladies, they were so patient and came up with ideas I hadn't even thought of. They were very creative and spent quite a bit of time with me. In the end I chose to delay purchasing window treatments but so appreciated the time and patience of the ladies, especially given the fact they weren't guaranteed a sale. I would highly suggest Prestige for their creativity and professionalism!
Excellent customer service provided by Agnes and J. Both women spent a lot of time helping me to find the perfect fabrics to reupholster two sofa’s and a chair for my living room which also included throw cushions with fringe detailing. Overall I am extremely happy with my whole experience with Prestige Decor. Prices were reasonable and the workmanship was excellent. Will be going back again as now I need curtains!
Large selection of fabric and friendly service. I'm new to reupholstering and they provided me with helpful information on fabrics and techniques. :)
Our drapery purchasing experience at Prestige was first rate all the way.Zana and Lydia were very knowlegeable and up to date with fabric choices and styles. We were apprehensive at first as there are so many fabrics to choose from, however, these ladies made it easy and it shows in the end product. We couldn't be any more pleased with our new drapes. We highly recommend Prestige for quality, service and price. Thanks Prestige!
I purchased material to cover 4 chairs. Agnes was great! She helped me choose the best material for the chairs and help matched the colour. I was told the material would arrive in 2 days. It was apparently back ordered and I waited over one month. This was not the problem. I understand that these things happen and I waited patiently for the material. Agnes called me to see if I wanted to change my order or wait a little longer. Material finally arrived and I picked it up. I covered the bottom of my chairs but was unable to do the backs on my own. I took them in and they told me that they would call around to see who would cover them for me. I explained that I didn't want to spend too much on the chairs because they were only for my basement.
They told me that they thought it would cost approximately $50 to $75 per chair back. The next day I received a call saying that they couldn't do it because it wasn't worth it for them. I asked what they wanted to charge me for the job and they said they didn't want to do it and that it was too much work. It was a difficult job.
The lady who called said that her manager didn't want them to do it. I asked to speak with her manager and she told me that she was away on holidays!
VERY UNPROFESSIONAL! !! Agnes should look for another place of employment!
I came in with a weird request, a small order trying to match an unusual colour fabric to a project I was working on. It was for my Grandmother so it was very important to me that the fabric be as perfect as possible for her, and I had already been to several Fabriclands and Bouclairs (and not finding what I was looking for, with no offer of help from associates).
At Prestige - EVERY lady in the store worked to help me find what I needed and lended their eye to match the colour - (I was VERY impressed and grateful!). We are SO pleased with how the project turned out! I have recommended the shop several times now, and it will be my FIRST stop for any project I have in the future! Thank you, thank you, thank you!
Professional and personable service. A great experience. I needed 9 large pillows from the back of my sofa custom made. Great fabric selection. I also had new foam put into my sofa and chair cushions. Quality work completed promptly. I highly recommend Prestige Decor Fabric & Window Treatments.
From the outside of the store we weren't quite sure what to expect, but once we went inside, we were really impressed. A great inventory of fabrics and accessories, and incredibly knowledgeable ladies who provided excellent guidance and expertise. Our curtains were made quickly, and when we picked them up we were given great advice in terms of hanging them. A really positive experience and we would recommend this store to everyone!